When trying to un-junk mails Windows Mail has decied is Junk an error occurs

[Rasmus Bertelsen]

When trying to "un-junk" some mails Windows Mail has decied is junk, which
it's not i get following
message: "an unknown error has occured". What's up with that? (Windows Vista
Beta 2 Build 5384)

Regards,
Rasmus Bertelsen

 

[R. C. White]

Hi, Rasmus.

HOW are you trying to "un-junk" them?

When I find a false positive in the Junk E-mail folder, I do two things (in
either order):

1. Right-click on the message in the list and from the drop-down list for
Junk E-Mail, I add either the Sender or the Sender's Domain to the Safe
Sender's List.

2. Using my mouse, I drag the message to the folder (Inbox or other) where
I want it to be.

False positives often are caused by inadvertently putting the Sender or the
Sender's Domain into the Blocked Senders List (get there by starting with
Tools | June E-Mail Options...).

I haven't seen the error you report. I did use Build 5384 for a month or
so; now I've been using x64 Build 5456 for a week or two.

RC
--
R. C. White, CPA [RC]
San Marcos, TX
(e-mail address removed)
Microsoft Windows MVP
(currently running Windows Mail 7 in Vista x64 Build 5456)

 

[Rasmus Bertelsen]

Hey,

I do those things to. But now it worked if i restarted Windows Vista, and
and did do those things you mentioned. I guess, it's one of those
Beta-issues.

Regards,
Rasmus Bertelsen

Hi, Rasmus.

HOW are you trying to "un-junk" them?

When I find a false positive in the Junk E-mail folder, I do two things
(in either order):

1. Right-click on the message in the list and from the drop-down list for
Junk E-Mail, I add either the Sender or the Sender's Domain to the Safe
Sender's List.

2. Using my mouse, I drag the message to the folder (Inbox or other)
where I want it to be.

False positives often are caused by inadvertently putting the Sender or
the Sender's Domain into the Blocked Senders List (get there by starting
with Tools | June E-Mail Options...).

I haven't seen the error you report. I did use Build 5384 for a month or
so; now I've been using x64 Build 5456 for a week or two.

RC
--
R. C. White, CPA [RC]
San Marcos, TX
(e-mail address removed)
Microsoft Windows MVP
(currently running Windows Mail 7 in Vista x64 Build 5456)

When trying to "un-junk" some mails Windows Mail has decied is junk,
which it's not i get following
message: "an unknown error has occured". What's up with that? (Windows
Vista Beta 2 Build 5384)

Regards,
Rasmus Bertelsen