Website authentication problems IE6 vs. IE7

V

v2win

Like many people, I do my banking online via a secure (SSL) connection to my
bank. Since updating to IE 7, I cannot access my bank's secure site - I
receive a session timeout message immediately (no, it's not a cookie
issue...).

My bank's Web support people told me the problem is with the IE 7 browser.
I rolled back to IE 6, and sure enough I was once again able to access my
banking online.

Is this a known problem with IE 7, or simply that my bank has not done ITS
part to support the newer browser? I want the (alledged!) greater security
of IE 7 and so have restored this to my machine. At present, just to do my
banking online, I have a fully-patched (except IE 7) Virtual XPSP2 Machine
but this is not a practical solution.

My bank blames MS; will MS blame my bank's Website??? What REALLY is the
underlying issue?

Thanks,
 
P

PA Bear [MS MVP]

Crossposted to IE General

What bank/website? M ost work fine with IE7. The problem may have been
caused by one or more of your security-related applications (i.e.,
anti-virus; anti-spyware; third-party firewall).

We'd only be guessing if IE7 isn't currently installed.

Did the problem persist if you started IE7 in No Add-ons mode?

Troubleshooting and Internet Explorer’s (No Add-ons) Mode:
http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx

Did the problem persist if you Reset IE Settings?
http://support.microsoft.com/kb/923737 <= Read before using!

=> Those with IE7-specific questions or comments are asked to post to and
seek support in this newsgroup: microsoft.public.internetexplorer.general

On the web:
http://www.microsoft.com/communitie...?dg=microsoft.public.internetexplorer.general

In your newsreader:
news://msnews.microsoft.com/microsoft.public.internetexplorer.general
 
V

v2win

Thank you for your suggestions. I did reset all of my Zone settings to their
defaults, but to no avail. Also, i rolled back to IE 6 and everything worked
fine with no additional config changes. I WILL try "no add-on" mode, however.

Interestingly, i previously reported to MS that when logging in to TechNet,
I ALWAYS had to enter my credentials twice - the first time always failed as
if an incorreect password had been supplied; the second time always worked.
I defaulted my browser settings then as well, at MS's suggestion, but the
authentication glitch was persistent. Since I have been using a Virtual XP
installation with IE 6, I can successfully authenticate on the first attempt.

Thank you for your help. I will seek add'l feedback from the IE newsgroup
as suggested.
 
P

PA Bear [MS MVP]

Thank you for your help. I will seek add'l feedback from the IE newsgroup
as suggested.

YW. All replies since my last one are being crossposted to both WinXP
General and IE General so there's no need to begin a new thread in the
latter, please.
...i rolled back to IE 6 and
everything worked fine with no additional config changes.

The above suggests a "horked" (i.e., dirty/bad/incomplete/compromised)
install of IE7.

Required reading IMHO before (re)installing IE7:

Sandi's Installation Tips <= FOLLOW THESE TIPS TO THE LETTER!
http://www.ie-vista.com/known_issues.html#pre-install

[And I strongly recommend using
http://www.microsoft.com/windows/downloads/ie/getitnow.mspx as the
installation source, not Automatic/Windows Update. Make *certain* that you
check in at Windows Update immediately after installing IE7 and install any
critical updates offered. If Optional Updates category offers Root
Certificates update, I recommend installing it to take full advantage of
IE7's additional security.]

IEBlog : IE7 Installation and Anti-Malware Applications
http://blogs.msdn.com/ie/archive/2006/10/11/IE7-Installation-and-Anti_2D00_Malware-Applications.aspx
 
V

v2win

Thank you. Unlike some others who would deride a less experienced user as
myself for the LOCATION of my post and not its technical merits, YOU have
both addressed my issue AND selflessly addressed directing attention to a
more appropriate community/newsgroup. Your professionalism is noted and
appreciated.
--
V2


PA Bear said:
Thank you for your help. I will seek add'l feedback from the IE newsgroup
as suggested.

YW. All replies since my last one are being crossposted to both WinXP
General and IE General so there's no need to begin a new thread in the
latter, please.
...i rolled back to IE 6 and
everything worked fine with no additional config changes.

The above suggests a "horked" (i.e., dirty/bad/incomplete/compromised)
install of IE7.

Required reading IMHO before (re)installing IE7:

Sandi's Installation Tips <= FOLLOW THESE TIPS TO THE LETTER!
http://www.ie-vista.com/known_issues.html#pre-install

[And I strongly recommend using
http://www.microsoft.com/windows/downloads/ie/getitnow.mspx as the
installation source, not Automatic/Windows Update. Make *certain* that you
check in at Windows Update immediately after installing IE7 and install any
critical updates offered. If Optional Updates category offers Root
Certificates update, I recommend installing it to take full advantage of
IE7's additional security.]

IEBlog : IE7 Installation and Anti-Malware Applications
http://blogs.msdn.com/ie/archive/2006/10/11/IE7-Installation-and-Anti_2D00_Malware-Applications.aspx
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

Thank you for your suggestions. I did reset all of my Zone settings to
their defaults, but to no avail. Also, i rolled back to IE 6 and
everything worked fine with no additional config changes. I WILL try "no
add-on" mode, however.

Interestingly, i previously reported to MS that when logging in to
TechNet,
I ALWAYS had to enter my credentials twice - the first time always failed
as
if an incorreect password had been supplied; the second time always
worked.
I defaulted my browser settings then as well, at MS's suggestion, but the
authentication glitch was persistent. Since I have been using a Virtual
XP
installation with IE 6, I can successfully authenticate on the first
attempt.

Thank you for your help. I will seek add'l feedback from the IE newsgroup
as suggested.
 
V

v2win

UPDATE:

I went back to my change logs to see if there were any changes I had made to
my system, which I had not yet reverted in testing my initial authentication
failures when using my Windows Live credentials to access Technet, etc.

The ONLY other thing which I had configured was the Content Advisor, and
this was only to block specific sites (e.g., ad cookie servers).

Incredulously, when I disabled the Content Advisor, my WL creds. were
accepted on the first attempt every time. I reenabled the CA, and sure
enough the first entry on my creds. resulted in a failure; all second
attempts succeed.

HOWEVER, when I do authenticate, I receive an "Internet Explorer cannot
display the webpage" error every time - but I only need to refesh the page
(F5) and I am in the desired page.

Two questions:

1) Can anyone explain the apparent conflict with CA enabled (care to try it
yourself?)? and,

2) Once I am authenticated, why doesn't IE display the page I am accessing
without first refreshing it?
 
P

PA Bear [MS MVP]

Are you still running IE6 or have you reinstalled IE7 per my last reply?
--
~PA Bear
UPDATE:

I went back to my change logs to see if there were any changes I had made
to
my system, which I had not yet reverted in testing my initial
authentication
failures when using my Windows Live credentials to access Technet, etc.

The ONLY other thing which I had configured was the Content Advisor, and
this was only to block specific sites (e.g., ad cookie servers).

Incredulously, when I disabled the Content Advisor, my WL creds. were
accepted on the first attempt every time. I reenabled the CA, and sure
enough the first entry on my creds. resulted in a failure; all second
attempts succeed.

HOWEVER, when I do authenticate, I receive an "Internet Explorer cannot
display the webpage" error every time - but I only need to refesh the page
(F5) and I am in the desired page.

Two questions:

1) Can anyone explain the apparent conflict with CA enabled (care to try
it
yourself?)? and,

2) Once I am authenticated, why doesn't IE display the page I am accessing
without first refreshing it?
Thank you. Unlike some others who would deride a less experienced user as
myself for the LOCATION of my post and not its technical merits, YOU have
both addressed my issue AND selflessly addressed directing attention to a
more appropriate community/newsgroup. Your professionalism is noted and
appreciated.
Thank you for your help. I will seek add'l feedback from the IE
newsgroup
as suggested.

YW. All replies since my last one are being crossposted to both WinXP
General and IE General so there's no need to begin a new thread in the
latter, please.
...i rolled back to IE 6 and
everything worked fine with no additional config changes.

The above suggests a "horked" (i.e., dirty/bad/incomplete/compromised)
install of IE7.

Required reading IMHO before (re)installing IE7:

Sandi's Installation Tips <= FOLLOW THESE TIPS TO THE LETTER!
http://www.ie-vista.com/known_issues.html#pre-install

[And I strongly recommend using
http://www.microsoft.com/windows/downloads/ie/getitnow.mspx as the
installation source, not Automatic/Windows Update. Make *certain* that
you
check in at Windows Update immediately after installing IE7 and install
any
critical updates offered. If Optional Updates category offers Root
Certificates update, I recommend installing it to take full advantage of
IE7's additional security.]

IEBlog : IE7 Installation and Anti-Malware Applications
http://blogs.msdn.com/ie/archive/2006/10/11/IE7-Installation-and-Anti_2D00_Malware-Applications.aspx
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

Thank you for your suggestions. I did reset all of my Zone settings to
their defaults, but to no avail. Also, i rolled back to IE 6 and
everything worked fine with no additional config changes. I WILL try
"no
add-on" mode, however.

Interestingly, i previously reported to MS that when logging in to
TechNet,
I ALWAYS had to enter my credentials twice - the first time always
failed
as
if an incorreect password had been supplied; the second time always
worked.
I defaulted my browser settings then as well, at MS's suggestion, but
the
authentication glitch was persistent. Since I have been using a Virtual
XP
installation with IE 6, I can successfully authenticate on the first
attempt.

Thank you for your help. I will seek add'l feedback from the IE
newsgroup
as suggested.

Crossposted to IE General

What bank/website? M ost work fine with IE7. The problem may have
been
caused by one or more of your security-related applications (i.e.,
anti-virus; anti-spyware; third-party firewall).

We'd only be guessing if IE7 isn't currently installed.

Did the problem persist if you started IE7 in No Add-ons mode?

Troubleshooting and Internet Explorer’s (No Add-ons) Mode:
http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx

Did the problem persist if you Reset IE Settings?
http://support.microsoft.com/kb/923737 <= Read before using!

=> Those with IE7-specific questions or comments are asked to post to
and
seek support in this newsgroup:
microsoft.public.internetexplorer.general

On the web:
http://www.microsoft.com/communitie...?dg=microsoft.public.internetexplorer.general

In your newsreader:
news://msnews.microsoft.com/microsoft.public.internetexplorer.general
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/


v2win wrote:
Like many people, I do my banking online via a secure (SSL) connection
to
my
bank. Since updating to IE 7, I cannot access my bank's secure site -
I
receive a session timeout message immediately (no, it's not a cookie
issue...).

My bank's Web support people told me the problem is with the IE 7
browser.
I rolled back to IE 6, and sure enough I was once again able to access
my
banking online.

Is this a known problem with IE 7, or simply that my bank has not done
ITS
part to support the newer browser? I want the (alledged!) greater
security
of IE 7 and so have restored this to my machine. At present, just to
do
my
banking online, I have a fully-patched (except IE 7) Virtual XPSP2
Machine
but this is not a practical solution.

My bank blames MS; will MS blame my bank's Website??? What REALLY is
the
underlying issue?

Thanks,
 
V

v2win

You're not gonna believe this...

I am using IE 7 on my "primary" installation of XPsp2 and IE 6 on a Virtual
installation on the same physical machine running under Virtual PC 2007. But
what I just discovered wouldn't make any difference.

The culprit is absolutely Content Advisor - WHETHER OR NOT IE 7 OR IE 6 IS
USED!!! I did some extensive labbing this afternoon (thank God for VPC!).
Furthermore, besides the authentication glitch with my Windows Live
credentials, the original reason for my posting was because I couldn't access
my online banking site. Despite my bank's support people telling me the
issue was due to IE 7, that is not the issue at all.

When CA is enabled under EITHER IE 6 or IE7, the Windows Live first-time
auth. failure AND the immediate session time-out message I was receiving from
my online bank site are observed. With CA disabled, first-time Windows Live
authentications succeed AND I can access my online bank site.

Ain't that a kick in the ass.

So how long before MS has a hotfix??? ;-)
--
V2


PA Bear said:
Are you still running IE6 or have you reinstalled IE7 per my last reply?
--
~PA Bear
UPDATE:

I went back to my change logs to see if there were any changes I had made
to
my system, which I had not yet reverted in testing my initial
authentication
failures when using my Windows Live credentials to access Technet, etc.

The ONLY other thing which I had configured was the Content Advisor, and
this was only to block specific sites (e.g., ad cookie servers).

Incredulously, when I disabled the Content Advisor, my WL creds. were
accepted on the first attempt every time. I reenabled the CA, and sure
enough the first entry on my creds. resulted in a failure; all second
attempts succeed.

HOWEVER, when I do authenticate, I receive an "Internet Explorer cannot
display the webpage" error every time - but I only need to refesh the page
(F5) and I am in the desired page.

Two questions:

1) Can anyone explain the apparent conflict with CA enabled (care to try
it
yourself?)? and,

2) Once I am authenticated, why doesn't IE display the page I am accessing
without first refreshing it?
Thank you. Unlike some others who would deride a less experienced user as
myself for the LOCATION of my post and not its technical merits, YOU have
both addressed my issue AND selflessly addressed directing attention to a
more appropriate community/newsgroup. Your professionalism is noted and
appreciated.
Thank you for your help. I will seek add'l feedback from the IE
newsgroup
as suggested.

YW. All replies since my last one are being crossposted to both WinXP
General and IE General so there's no need to begin a new thread in the
latter, please.

...i rolled back to IE 6 and
everything worked fine with no additional config changes.

The above suggests a "horked" (i.e., dirty/bad/incomplete/compromised)
install of IE7.

Required reading IMHO before (re)installing IE7:

Sandi's Installation Tips <= FOLLOW THESE TIPS TO THE LETTER!
http://www.ie-vista.com/known_issues.html#pre-install

[And I strongly recommend using
http://www.microsoft.com/windows/downloads/ie/getitnow.mspx as the
installation source, not Automatic/Windows Update. Make *certain* that
you
check in at Windows Update immediately after installing IE7 and install
any
critical updates offered. If Optional Updates category offers Root
Certificates update, I recommend installing it to take full advantage of
IE7's additional security.]

IEBlog : IE7 Installation and Anti-Malware Applications
http://blogs.msdn.com/ie/archive/2006/10/11/IE7-Installation-and-Anti_2D00_Malware-Applications.aspx
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/


v2win wrote:
Thank you for your suggestions. I did reset all of my Zone settings to
their defaults, but to no avail. Also, i rolled back to IE 6 and
everything worked fine with no additional config changes. I WILL try
"no
add-on" mode, however.

Interestingly, i previously reported to MS that when logging in to
TechNet,
I ALWAYS had to enter my credentials twice - the first time always
failed
as
if an incorreect password had been supplied; the second time always
worked.
I defaulted my browser settings then as well, at MS's suggestion, but
the
authentication glitch was persistent. Since I have been using a Virtual
XP
installation with IE 6, I can successfully authenticate on the first
attempt.

Thank you for your help. I will seek add'l feedback from the IE
newsgroup
as suggested.

Crossposted to IE General

What bank/website? M ost work fine with IE7. The problem may have
been
caused by one or more of your security-related applications (i.e.,
anti-virus; anti-spyware; third-party firewall).

We'd only be guessing if IE7 isn't currently installed.

Did the problem persist if you started IE7 in No Add-ons mode?

Troubleshooting and Internet Explorer’s (No Add-ons) Mode:
http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx

Did the problem persist if you Reset IE Settings?
http://support.microsoft.com/kb/923737 <= Read before using!

=> Those with IE7-specific questions or comments are asked to post to
and
seek support in this newsgroup:
microsoft.public.internetexplorer.general

On the web:
http://www.microsoft.com/communitie...?dg=microsoft.public.internetexplorer.general

In your newsreader:
news://msnews.microsoft.com/microsoft.public.internetexplorer.general
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/


v2win wrote:
Like many people, I do my banking online via a secure (SSL) connection
to
my
bank. Since updating to IE 7, I cannot access my bank's secure site -
I
receive a session timeout message immediately (no, it's not a cookie
issue...).

My bank's Web support people told me the problem is with the IE 7
browser.
I rolled back to IE 6, and sure enough I was once again able to access
my
banking online.

Is this a known problem with IE 7, or simply that my bank has not done
ITS
part to support the newer browser? I want the (alledged!) greater
security
of IE 7 and so have restored this to my machine. At present, just to
do
my
banking online, I have a fully-patched (except IE 7) Virtual XPSP2
Machine
but this is not a practical solution.

My bank blames MS; will MS blame my bank's Website??? What REALLY is
the
underlying issue?

Thanks,
 
P

PA Bear [MS MVP]

Your Virtual install of WinXP and your regular install of WinXP should not
be aware of each other IMHO.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/
You're not gonna believe this...

I am using IE 7 on my "primary" installation of XPsp2 and IE 6 on a
Virtual
installation on the same physical machine running under Virtual PC 2007.
But what I just discovered wouldn't make any difference.

The culprit is absolutely Content Advisor - WHETHER OR NOT IE 7 OR IE 6 IS
USED!!! I did some extensive labbing this afternoon (thank God for VPC!).
Furthermore, besides the authentication glitch with my Windows Live
credentials, the original reason for my posting was because I couldn't
access my online banking site. Despite my bank's support people telling
me
the issue was due to IE 7, that is not the issue at all.

When CA is enabled under EITHER IE 6 or IE7, the Windows Live first-time
auth. failure AND the immediate session time-out message I was receiving
from my online bank site are observed. With CA disabled, first-time
Windows Live authentications succeed AND I can access my online bank site.

Ain't that a kick in the ass.

So how long before MS has a hotfix??? ;-)
Are you still running IE6 or have you reinstalled IE7 per my last reply?
--
~PA Bear
UPDATE:

I went back to my change logs to see if there were any changes I had
made
to
my system, which I had not yet reverted in testing my initial
authentication
failures when using my Windows Live credentials to access Technet, etc.

The ONLY other thing which I had configured was the Content Advisor, and
this was only to block specific sites (e.g., ad cookie servers).

Incredulously, when I disabled the Content Advisor, my WL creds. were
accepted on the first attempt every time. I reenabled the CA, and sure
enough the first entry on my creds. resulted in a failure; all second
attempts succeed.

HOWEVER, when I do authenticate, I receive an "Internet Explorer cannot
display the webpage" error every time - but I only need to refesh the
page
(F5) and I am in the desired page.

Two questions:

1) Can anyone explain the apparent conflict with CA enabled (care to try
it
yourself?)? and,

2) Once I am authenticated, why doesn't IE display the page I am
accessing
without first refreshing it?
Thank you. Unlike some others who would deride a less experienced user
as
myself for the LOCATION of my post and not its technical merits, YOU
have
both addressed my issue AND selflessly addressed directing attention to
a
more appropriate community/newsgroup. Your professionalism is noted and
appreciated.

Thank you for your help. I will seek add'l feedback from the IE
newsgroup
as suggested.

YW. All replies since my last one are being crossposted to both WinXP
General and IE General so there's no need to begin a new thread in the
latter, please.

...i rolled back to IE 6 and
everything worked fine with no additional config changes.

The above suggests a "horked" (i.e., dirty/bad/incomplete/compromised)
install of IE7.

Required reading IMHO before (re)installing IE7:

Sandi's Installation Tips <= FOLLOW THESE TIPS TO THE LETTER!
http://www.ie-vista.com/known_issues.html#pre-install

[And I strongly recommend using
http://www.microsoft.com/windows/downloads/ie/getitnow.mspx as the
installation source, not Automatic/Windows Update. Make *certain* that
you
check in at Windows Update immediately after installing IE7 and install
any
critical updates offered. If Optional Updates category offers Root
Certificates update, I recommend installing it to take full advantage
of
IE7's additional security.]

IEBlog : IE7 Installation and Anti-Malware Applications
http://blogs.msdn.com/ie/archive/2006/10/11/IE7-Installation-and-Anti_2D00_Malware-Applications.aspx
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/


v2win wrote:
Thank you for your suggestions. I did reset all of my Zone settings
to
their defaults, but to no avail. Also, i rolled back to IE 6 and
everything worked fine with no additional config changes. I WILL try
"no
add-on" mode, however.

Interestingly, i previously reported to MS that when logging in to
TechNet,
I ALWAYS had to enter my credentials twice - the first time always
failed
as
if an incorreect password had been supplied; the second time always
worked.
I defaulted my browser settings then as well, at MS's suggestion, but
the
authentication glitch was persistent. Since I have been using a
Virtual
XP
installation with IE 6, I can successfully authenticate on the first
attempt.

Thank you for your help. I will seek add'l feedback from the IE
newsgroup
as suggested.

Crossposted to IE General

What bank/website? M ost work fine with IE7. The problem may have
been
caused by one or more of your security-related applications (i.e.,
anti-virus; anti-spyware; third-party firewall).

We'd only be guessing if IE7 isn't currently installed.

Did the problem persist if you started IE7 in No Add-ons mode?

Troubleshooting and Internet Explorer’s (No Add-ons)
Mode: http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx

Did the problem persist if you Reset IE Settings?
http://support.microsoft.com/kb/923737 <= Read before using!

=> Those with IE7-specific questions or comments are asked to post to
and
seek support in this newsgroup:
microsoft.public.internetexplorer.general

On the web:
http://www.microsoft.com/communitie...?dg=microsoft.public.internetexplorer.general

In your newsreader:
news://msnews.microsoft.com/microsoft.public.internetexplorer.general
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/


v2win wrote:
Like many people, I do my banking online via a secure (SSL)
connection
to
my
bank. Since updating to IE 7, I cannot access my bank's secure
site -
I
receive a session timeout message immediately (no, it's not a cookie
issue...).

My bank's Web support people told me the problem is with the IE 7
browser.
I rolled back to IE 6, and sure enough I was once again able to
access
my
banking online.

Is this a known problem with IE 7, or simply that my bank has not
done
ITS
part to support the newer browser? I want the (alledged!) greater
security
of IE 7 and so have restored this to my machine. At present, just
to
do
my
banking online, I have a fully-patched (except IE 7) Virtual XPSP2
Machine
but this is not a practical solution.

My bank blames MS; will MS blame my bank's Website??? What REALLY
is
the
underlying issue?

Thanks,
 
V

v2win

Please elaborate; I'm not sure what you mean when you state "...should not be
aware of each other..."

Thanks.
--
V2


PA Bear said:
Your Virtual install of WinXP and your regular install of WinXP should not
be aware of each other IMHO.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/
You're not gonna believe this...

I am using IE 7 on my "primary" installation of XPsp2 and IE 6 on a
Virtual
installation on the same physical machine running under Virtual PC 2007.
But what I just discovered wouldn't make any difference.

The culprit is absolutely Content Advisor - WHETHER OR NOT IE 7 OR IE 6 IS
USED!!! I did some extensive labbing this afternoon (thank God for VPC!).
Furthermore, besides the authentication glitch with my Windows Live
credentials, the original reason for my posting was because I couldn't
access my online banking site. Despite my bank's support people telling
me
the issue was due to IE 7, that is not the issue at all.

When CA is enabled under EITHER IE 6 or IE7, the Windows Live first-time
auth. failure AND the immediate session time-out message I was receiving
from my online bank site are observed. With CA disabled, first-time
Windows Live authentications succeed AND I can access my online bank site.

Ain't that a kick in the ass.

So how long before MS has a hotfix??? ;-)
Are you still running IE6 or have you reinstalled IE7 per my last reply?
--
~PA Bear

v2win wrote:
UPDATE:

I went back to my change logs to see if there were any changes I had
made
to
my system, which I had not yet reverted in testing my initial
authentication
failures when using my Windows Live credentials to access Technet, etc.

The ONLY other thing which I had configured was the Content Advisor, and
this was only to block specific sites (e.g., ad cookie servers).

Incredulously, when I disabled the Content Advisor, my WL creds. were
accepted on the first attempt every time. I reenabled the CA, and sure
enough the first entry on my creds. resulted in a failure; all second
attempts succeed.

HOWEVER, when I do authenticate, I receive an "Internet Explorer cannot
display the webpage" error every time - but I only need to refesh the
page
(F5) and I am in the desired page.

Two questions:

1) Can anyone explain the apparent conflict with CA enabled (care to try
it
yourself?)? and,

2) Once I am authenticated, why doesn't IE display the page I am
accessing
without first refreshing it?
<paste>
v2win wrote:
Thank you. Unlike some others who would deride a less experienced user
as
myself for the LOCATION of my post and not its technical merits, YOU
have
both addressed my issue AND selflessly addressed directing attention to
a
more appropriate community/newsgroup. Your professionalism is noted and
appreciated.

Thank you for your help. I will seek add'l feedback from the IE
newsgroup
as suggested.

YW. All replies since my last one are being crossposted to both WinXP
General and IE General so there's no need to begin a new thread in the
latter, please.

...i rolled back to IE 6 and
everything worked fine with no additional config changes.

The above suggests a "horked" (i.e., dirty/bad/incomplete/compromised)
install of IE7.

Required reading IMHO before (re)installing IE7:

Sandi's Installation Tips <= FOLLOW THESE TIPS TO THE LETTER!
http://www.ie-vista.com/known_issues.html#pre-install

[And I strongly recommend using
http://www.microsoft.com/windows/downloads/ie/getitnow.mspx as the
installation source, not Automatic/Windows Update. Make *certain* that
you
check in at Windows Update immediately after installing IE7 and install
any
critical updates offered. If Optional Updates category offers Root
Certificates update, I recommend installing it to take full advantage
of
IE7's additional security.]

IEBlog : IE7 Installation and Anti-Malware Applications
http://blogs.msdn.com/ie/archive/2006/10/11/IE7-Installation-and-Anti_2D00_Malware-Applications.aspx
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/


v2win wrote:
Thank you for your suggestions. I did reset all of my Zone settings
to
their defaults, but to no avail. Also, i rolled back to IE 6 and
everything worked fine with no additional config changes. I WILL try
"no
add-on" mode, however.

Interestingly, i previously reported to MS that when logging in to
TechNet,
I ALWAYS had to enter my credentials twice - the first time always
failed
as
if an incorreect password had been supplied; the second time always
worked.
I defaulted my browser settings then as well, at MS's suggestion, but
the
authentication glitch was persistent. Since I have been using a
Virtual
XP
installation with IE 6, I can successfully authenticate on the first
attempt.

Thank you for your help. I will seek add'l feedback from the IE
newsgroup
as suggested.

Crossposted to IE General

What bank/website? M ost work fine with IE7. The problem may have
been
caused by one or more of your security-related applications (i.e.,
anti-virus; anti-spyware; third-party firewall).

We'd only be guessing if IE7 isn't currently installed.

Did the problem persist if you started IE7 in No Add-ons mode?

Troubleshooting and Internet Explorer’s (No Add-ons)
Mode: http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx

Did the problem persist if you Reset IE Settings?
http://support.microsoft.com/kb/923737 <= Read before using!

=> Those with IE7-specific questions or comments are asked to post to
and
seek support in this newsgroup:
microsoft.public.internetexplorer.general

On the web:
http://www.microsoft.com/communitie...?dg=microsoft.public.internetexplorer.general

In your newsreader:
news://msnews.microsoft.com/microsoft.public.internetexplorer.general
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/


v2win wrote:
Like many people, I do my banking online via a secure (SSL)
connection
to
my
bank. Since updating to IE 7, I cannot access my bank's secure
site -
I
receive a session timeout message immediately (no, it's not a cookie
issue...).

My bank's Web support people told me the problem is with the IE 7
browser.
I rolled back to IE 6, and sure enough I was once again able to
access
my
banking online.

Is this a known problem with IE 7, or simply that my bank has not
done
ITS
part to support the newer browser? I want the (alledged!) greater
security
of IE 7 and so have restored this to my machine. At present, just
to
do
my
banking online, I have a fully-patched (except IE 7) Virtual XPSP2
Machine
but this is not a practical solution.

My bank blames MS; will MS blame my bank's Website??? What REALLY
is
the
underlying issue?

Thanks,
 
L

Leonard Grey

The two installations are like two separate physical computers. For
example: A setting or change that you make in one installation has no
effect on the other.
 
V

v2win

Yes, I completely understand this. The labbing I did was on the same
machine, only with one XP image using IE 6, the other IE 7.

It is the beauty of the Virtual environment which permits such flexible,
effective labbing in such a short timeframe. And while this is getting off
the subject, perhaps one of the most useful features of VPC (or server) is
the "Undo Disk" feature - so much so, that I purposely infected a machine
with a virus by visiting a malware site and demonstrated that I completely
reversed the ill effects by merely not committing the undo disk changes to
the Virtual Disk and then deleting the undo disk. Really cool stuff. I even
have a "pocket domain" I have used to demo Active Directory features. It is
essentially a second laptop drive in an external USB case wherein I have
Win2003sp2 as a DC and a number of Virtual hard drives and machines
configured. They all run under Virtual PC 2007 - no need for Virtual Server
2005 because Win2003 runs under VPC. The whole thing is about the size of a
large calculator.
 

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