IE6 Crashes on Certain Pages

D

Double Diamond

I'm using WinXP Pro on a laptop. Each time I go to my bank's internet
banking website, the IE6 browser crashes. I thought I might be able to fix
this issue by performing the upgrade to XP from SP1 to SP2. The browser
still crashes. Is there a way to selectively diagnose and fix the problem I
seem to be having?

Another side effect of installing SP2 is that webpages load a bit slower. I
guess this is due to the enhanced security features in SP2. Anyone with any
insight into this also?

Thanks.
 
J

Joe Guidera

Does the web page in question use an activex control? How about java? You
might try emptying your internet cache and selecting the "delete all offline
content" option.
 
R

Rock

Double said:
I'm using WinXP Pro on a laptop. Each time I go to my bank's internet
banking website, the IE6 browser crashes. I thought I might be able to fix
this issue by performing the upgrade to XP from SP1 to SP2. The browser
still crashes. Is there a way to selectively diagnose and fix the problem I
seem to be having?

Another side effect of installing SP2 is that webpages load a bit slower. I
guess this is due to the enhanced security features in SP2. Anyone with any
insight into this also?

Thanks.

Never update an OS to fix a problem, unless you know the upgrade is
designed to fix that problem. And SP2 needs a clean, good running
system to work well.

See if this link helps:
How to troubleshoot problems accessing secure Web pages with
Internet Explorer 6 Service Pack 2
http://support.microsoft.com/?kbid=870700
 

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