Voice Chat with MSN wont work

[Guest]

I built my friend in australia a new PC with windows XP pro and I put the latest version of MSN messenger on it. We usually use voice chat with eachother to talk via MSN messenger but for some reason with the new PC MSN messenger and NetMeeting voice chats wont work, I can hear her, but she cannot hear me. whoever she tries this with its the same story they can hear her but she cannot hear them. With her old PC she could do it just fine. She can however voice chat with teamspeak program so we know its not a mic problem or anything, we have checked the volume and everything else and its all on, cannot figure out the problem. She is on 56k dialup. Please help so we can voice chat with MSN again, thanks

 

[Jonathan Kay [MVP]]

Greetings Frank,

You and your contact might try turning off the QoS Packet Scheduler. To do so, click Start,
then All Programs, then Accessories, then
Communications, and then Network Connections. Right click your network/internet connection,
then click Properties. Uncheck the QoS Packet Scheduler, and try again.

If that doesn't help and if either of you are using a router (with UPnP support), you may
need to remove the current port forwardings. To do so, click Start, All Programs,
Accessories, Communications, Network Connections. Right-click the "Internet Gateway" (should
be under the Internet Gateway heading) and choose Properties. Choose the Settings button,
click each 'msmsgs' or 'msnmsgr' entry and then choose 'Delete' to each one. Then close
Messenger (right-click the Messenger icon, choose Exit), then restart Messenger.

Finally, for testing purposes, both you and your contact might try turning off the Windows XP
Internet Connection Firewall (although you shouldn't need to for Messenger voice/video
connectivity). To do so, click Start, then All Programs, then Accessories, then
Communications, and then Network Connections. Right click your network/internet connection,
then click Properties. Click the Advanced Tab, and verify that the Internet Connection
Firewall is unchecked. As well, if your contact is using some type of third-party firewall
(ZoneAlarm, Norton Internet Security, etc.) have them make sure that Messenger is set to
"Permit All", "Allow All" or "Medium" (ZoneAlarm).
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2004 Jonathan Kay.
You *must* contact me for redistribution rights.