Vista Sleep, Hibernation Internet Connection Lost

F

Frederick Smith

Hi Robert, Barb,
I went back to the factory, HP style. I used my recovery DVD to restore the
laptop to factory default image. I then installed only the Windows updates
recommended, no driver updates.
I have the same issue as in my previous post. If my internet connection is
restored after Sleep or Hibernation, it is lost after about a minute or so.
Power cycling the router seems to reconnect, or using IPCONFIG /RELEASE and
IPCONFIG /RENEW.
Is this a Vista issue? Router? Check my previous post for specifics.
Thanks,
Fred
 
B

Barb Bowman

what happens if you give the NIC a static IP and DNS?

Hi Robert, Barb,
I went back to the factory, HP style. I used my recovery DVD to restore the
laptop to factory default image. I then installed only the Windows updates
recommended, no driver updates.
I have the same issue as in my previous post. If my internet connection is
restored after Sleep or Hibernation, it is lost after about a minute or so.
Power cycling the router seems to reconnect, or using IPCONFIG /RELEASE and
IPCONFIG /RENEW.
Is this a Vista issue? Router? Check my previous post for specifics.
Thanks,
Fred
Click to expand...
--

Barb Bowman
MS Windows-MVP
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/
 
B

Barb Bowman

could you please quote the history of this with your next reply? Or
repost in the original thread?



Hi Robert, Barb,
I went back to the factory, HP style. I used my recovery DVD to restore the
laptop to factory default image. I then installed only the Windows updates
recommended, no driver updates.
I have the same issue as in my previous post. If my internet connection is
restored after Sleep or Hibernation, it is lost after about a minute or so.
Power cycling the router seems to reconnect, or using IPCONFIG /RELEASE and
IPCONFIG /RENEW.
Is this a Vista issue? Router? Check my previous post for specifics.
Thanks,
Fred
Click to expand...
--

Barb Bowman
MS Windows-MVP
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/
 
F

Frederick Smith

I works fine with a static IP and DNS. The Netgear(router) Tech I spoke to
helped me set this up as a work around. She also told me she experienced the
same problem with her Vista Premium PC.

Fred
 
F

Frederick Smith

I am not sure what you mean. My original post is dated 10/16 and has the my
name and Email. This is where we discussed all of this prior to my restoring
the laptop to factory.
Fred
 
B

Barb Bowman

Please don't take this the wrong way, but I don't have time to
search for the history of your problem and refer back to a different
"thread". If you could find the last post that you refer to and
paste it in here so that we can see the history all in one place, it
would be helpful. It is considered a standard.

I am not sure what you mean. My original post is dated 10/16 and has the my
name and Email. This is where we discussed all of this prior to my restoring
the laptop to factory.
Fred
Click to expand...
--

Barb Bowman
MS Windows-MVP
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/
 
F

Frederick Smith

I am not sure what you mean. Do you want me to go through the "thread", copy
and paste, everything into one message posted here?
Fred
 
F

Frederick Smith

Ok, I copied and pasted everything from your last reply in the previous
reply/thread. Let me know if it sufficient?

***

Just be sure to back up your data files first.

** Sigh ** Maybe it's time to use the recovery DVD and restore the system
back to factory
Fred.
Barb Bowman said:
you could always re install it if it does not resolve the issue. I
don't use AVG so I don't know - but most of these install an LSP
that could impact networking. I use NOD32 myself.

Thanks Barb,

I have AVG Anti-virus Free Edition. I could try uninstalling it and see
if
it makes a difference. Are you sure anti-virus software could be
responsible? Internet Security Software with a firewall, etc. maybe.

Fred

One other thing (can't remember if this was discussed) - do you have
Norton or something similar installed? Canyou temporarily uninstall
if you do?

and finally, if there is still a driver issue, the patch won't help.
so if you have tried several versions of the appropriate Nvidia
driver, then you should see what MS has to say.

On Thu, 18 Oct 2007 18:24:53 -0400, "Frederick Smith"

Thanks Barb,

But, the patch is not making any difference. I even tried uninstalling
it,
rebooting, and reinstalling, rebooting, and have the same problem?
Isn't
this patch supposed to fix the problem I am having?? I need to
understand
what you mean before I spend some $$ and call MS.

Fred
that is indeed the reason.

I would try rolling back the Nvidia driver as well. If you feel you
want to spend the $$ on official support, it is your option.

On Thu, 18 Oct 2007 14:13:26 -0400, "Frederick Smith"

You are right. It was installed on 10/12. I must have missed it.
That's
why
I get the message, "The update does not apply to your system". It's
because
it was already installed?

Fred

before you do that, I'd like to go back to the statement you made
that http://support.microsoft.com/default.aspx/kb/933872 would not
install on 32 bit Vista. there are two downloads on that KB, the
first one is for 32 bit Vista. EXACTLY what error message do you
get?

Can you check in Control Panel, Programs and see if it is already
installed?

On Thu, 18 Oct 2007 13:18:54 -0400, "Frederick Smith"

Thanks Barb,

I disabled wireless, unchecked IPv6 from Local Area Connection
Properties,
and rebooted. No change.
Fred
PS If I shelled out the $59 or whatever the cost for a per-incident
telephone call to MS do you think they might be able to help? I'm
getting
discouraged here.

Can you
1: disable the wireless adapter in device manager for now
2: unbind IPv6 from the wired connection

reboot

any better?

On Thu, 18 Oct 2007 12:05:29 -0400, "Frederick Smith"

Thanks Barb,
Keep in mind that when the laptop exits sleep mode it is
connected
to
the
internet and then disconnects after about a minute or so.
Here is the ipconfig /all [after disconnect]:

Microsoft Windows [Version 6.0.6000]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.

C:\Windows\system32>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Laptop-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Broadcom 802.11b/g WLAN
Physical Address. . . . . . . . . : 00-1A-73-70-CC-AF
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : NVIDIA nForce Networking
Controller
Physical Address. . . . . . . . . : 00-1B-24-65-4A-8A
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . :
fe80::8ca7:6e60:47f3:81ec%7(Preferred)
Autoconfiguration IPv4 Address. . : 169.254.129.236(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . :
DHCPv6 IAID . . . . . . . . . . . : 184556324
DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
fec0:0:0:ffff::2%1
fec0:0:0:ffff::3%1
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Local Area Connection* 9:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling
Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection*:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . :
isatap.{DDC4E2EB-7106-4D74-8EBB-AE2DC8EA4
82F}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . :
fe80::5efe:169.254.129.236%12(Preferred)

Default Gateway . . . . . . . . . :
DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
fec0:0:0:ffff::2%1
fec0:0:0:ffff::3%1
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Local Area Connection* 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . :
isatap.{7F126FAC-5E91-4D09-A8B1-359AFDDF8
BFB}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

C:\Windows\system32>

** End **
Fred


can you post the text output of

ipconfig /all from an elevated cmd prompt when the computer is
in
the "bad" state?

On Wed, 17 Oct 2007 17:55:20 -0400, "Frederick Smith"

Thanks Barb,
I performed steps 1-7 under RESOLUTION and rebooted. No change.
However,
I
forgot to report one behaviour. After sleep or hibernation
mode,
[sometimes]Vista appears to be connected [router and internet],
browsing
works, etc. BUT, the connection is lost after a minute or so.
Very
strange
as this is not the case after sleep or hibernation. Does this
clarify
anything for you?
Again, I only performed steps 1-7, not those following under
the
MORE
INFORMATION section. I am going to call NetGear and point out
this
article
to them and see if they can help. In the meantime, do you have
anything
else
to add?
Fred

Hmmn, take a look at
http://support.microsoft.com/default.aspx/kb/928233/en-us if
you
haven't already.

On Wed, 17 Oct 2007 13:15:04 -0400, "Frederick Smith"

The laptop is an HP dv6406nr. I added 2 gigs of memory,
otherwise
hardware
is as listed. Vista pre-installed. I use static IP addressing
until
I
can
resolve the problem. This will explain the ipconfig /all that
follows:

Microsoft Windows [Version 6.0.6000]
Copyright (c) 2006 Microsoft Corporation. All rights
reserved.

C:\Windows\system32>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Laptop-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Broadcom 802.11b/g
WLAN
Physical Address. . . . . . . . . : 00-1A-73-70-CC-AF
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : NVIDIA nForce
Networking
Controller
Physical Address. . . . . . . . . : 00-1B-24-65-4A-8A
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . :
fe80::8ca7:6e60:47f3:81ec%7(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.2(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 4.2.2.2
4.2.2.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Local Area Connection* 9:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling
Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . :
2001:0:4136:e38e:20b8:2dce:3f57:fefd(Pref
erred)
Link-local IPv6 Address . . . . . :
fe80::20b8:2dce:3f57:fefd%8(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Local Area Connection*:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . :
isatap.{DDC4E2EB-7106-4D74-8EBB-AE2DC8EA4
82F}
Physical Address. . . . . . . . . :
00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . :
fe80::5efe:192.168.1.2%12(Preferred)
Default Gateway . . . . . . . . . :
DNS Servers . . . . . . . . . . . : 4.2.2.2
4.2.2.1
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Local Area Connection* 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . :
isatap.{7F126FAC-5E91-4D09-A8B1-359AFDDF8
BFB}
Physical Address. . . . . . . . . :
00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes


** End **
Fred

Which exact laptop do you have? Did it come with Vista
pre-installed
or was this an upgrade?

Can you please post the text output of

ipconfig /all

run from an elevated cmd prompt?

On Wed, 17 Oct 2007 12:08:46 -0400, "Frederick Smith"

The KB article did not solve the problem. I have the latest
driver
for
my
Nvidia Gforce networking card. I have installed all windows
updates.
I
leave
the router and modem on 24/7.
--

Barb Bowman
MS Windows-MVP
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/
--

Barb Bowman
MS Windows-MVP
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/
--

Barb Bowman
MS Windows-MVP
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/
--

Barb Bowman
MS Windows-MVP
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/
--

Barb Bowman
MS Windows-MVP
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/
--

Barb Bowman
MS Windows-MVP
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/
--

Barb Bowman
MS Windows-MVP
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/
Click to expand...
--

Barb Bowman
MS Windows-MVP
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/
Click to expand...
Click to expand...
--

Barb Bowman
MS Windows-MVP
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/
 
F

Frederick Smith

Ok,

After the factory reset:
6/21/06 Version: 6.2.0.126

After Windows Update:
5/3/07 Version 65.7.4.0
I just copied what I found under "Driver Details".

Next, I used the update, http://support.microsoft.com/kb/933872.

NOTE: I have not yet installed AVG Anti-virus software.

These are all steps we covered before the factory reset.

Fred
 
B

Barb Bowman

I think it is time for you to contact MS support.

Ok,

After the factory reset:
6/21/06 Version: 6.2.0.126

After Windows Update:
5/3/07 Version 65.7.4.0
I just copied what I found under "Driver Details".

Next, I used the update, http://support.microsoft.com/kb/933872.

NOTE: I have not yet installed AVG Anti-virus software.

These are all steps we covered before the factory reset.

Fred
Click to expand...
--

Barb Bowman
MS Windows-MVP
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/
 
B

Barb Bowman

looking at this, if you have applied all the KB "fixes" and tried
the different available drivers (including any available on the NIC
manufacturer's website
http://www.nvidia.com/Download/index.aspx?lang=en-us ), I believe it
IS time to give MS support a call.

Ok, I copied and pasted everything from your last reply in the previous
reply/thread. Let me know if it sufficient?

***

Just be sure to back up your data files first.

** Sigh ** Maybe it's time to use the recovery DVD and restore the system
back to factory
Fred.
Barb Bowman said:
you could always re install it if it does not resolve the issue. I
don't use AVG so I don't know - but most of these install an LSP
that could impact networking. I use NOD32 myself.

On Fri, 19 Oct 2007 12:00:35 -0400, "Frederick Smith"

Thanks Barb,

I have AVG Anti-virus Free Edition. I could try uninstalling it and see
if
it makes a difference. Are you sure anti-virus software could be
responsible? Internet Security Software with a firewall, etc. maybe.

Fred

One other thing (can't remember if this was discussed) - do you have
Norton or something similar installed? Canyou temporarily uninstall
if you do?

and finally, if there is still a driver issue, the patch won't help.
so if you have tried several versions of the appropriate Nvidia
driver, then you should see what MS has to say.

On Thu, 18 Oct 2007 18:24:53 -0400, "Frederick Smith"

Thanks Barb,

But, the patch is not making any difference. I even tried uninstalling
it,
rebooting, and reinstalling, rebooting, and have the same problem?
Isn't
this patch supposed to fix the problem I am having?? I need to
understand
what you mean before I spend some $$ and call MS.

Fred
that is indeed the reason.

I would try rolling back the Nvidia driver as well. If you feel you
want to spend the $$ on official support, it is your option.

On Thu, 18 Oct 2007 14:13:26 -0400, "Frederick Smith"

You are right. It was installed on 10/12. I must have missed it.
That's
why
I get the message, "The update does not apply to your system". It's
because
it was already installed?

Fred

before you do that, I'd like to go back to the statement you made
that http://support.microsoft.com/default.aspx/kb/933872 would not
install on 32 bit Vista. there are two downloads on that KB, the
first one is for 32 bit Vista. EXACTLY what error message do you
get?

Can you check in Control Panel, Programs and see if it is already
installed?

On Thu, 18 Oct 2007 13:18:54 -0400, "Frederick Smith"

Thanks Barb,

I disabled wireless, unchecked IPv6 from Local Area Connection
Properties,
and rebooted. No change.
Fred
PS If I shelled out the $59 or whatever the cost for a per-incident
telephone call to MS do you think they might be able to help? I'm
getting
discouraged here.

Can you
1: disable the wireless adapter in device manager for now
2: unbind IPv6 from the wired connection

reboot

any better?

On Thu, 18 Oct 2007 12:05:29 -0400, "Frederick Smith"

Thanks Barb,
Keep in mind that when the laptop exits sleep mode it is
connected
to
the
internet and then disconnects after about a minute or so.
Here is the ipconfig /all [after disconnect]:

Microsoft Windows [Version 6.0.6000]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.

C:\Windows\system32>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Laptop-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Broadcom 802.11b/g WLAN
Physical Address. . . . . . . . . : 00-1A-73-70-CC-AF
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : NVIDIA nForce Networking
Controller
Physical Address. . . . . . . . . : 00-1B-24-65-4A-8A
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . :
fe80::8ca7:6e60:47f3:81ec%7(Preferred)
Autoconfiguration IPv4 Address. . : 169.254.129.236(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . :
DHCPv6 IAID . . . . . . . . . . . : 184556324
DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
fec0:0:0:ffff::2%1
fec0:0:0:ffff::3%1
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Local Area Connection* 9:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling
Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection*:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . :
isatap.{DDC4E2EB-7106-4D74-8EBB-AE2DC8EA4
82F}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . :
fe80::5efe:169.254.129.236%12(Preferred)

Default Gateway . . . . . . . . . :
DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
fec0:0:0:ffff::2%1
fec0:0:0:ffff::3%1
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Local Area Connection* 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . :
isatap.{7F126FAC-5E91-4D09-A8B1-359AFDDF8
BFB}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

C:\Windows\system32>

** End **
Fred


can you post the text output of

ipconfig /all from an elevated cmd prompt when the computer is
in
the "bad" state?

On Wed, 17 Oct 2007 17:55:20 -0400, "Frederick Smith"

Thanks Barb,
I performed steps 1-7 under RESOLUTION and rebooted. No change.
However,
I
forgot to report one behaviour. After sleep or hibernation
mode,
[sometimes]Vista appears to be connected [router and internet],
browsing
works, etc. BUT, the connection is lost after a minute or so.
Very
strange
as this is not the case after sleep or hibernation. Does this
clarify
anything for you?
Again, I only performed steps 1-7, not those following under
the
MORE
INFORMATION section. I am going to call NetGear and point out
this
article
to them and see if they can help. In the meantime, do you have
anything
else
to add?
Fred

Hmmn, take a look at
http://support.microsoft.com/default.aspx/kb/928233/en-us if
you
haven't already.

On Wed, 17 Oct 2007 13:15:04 -0400, "Frederick Smith"

The laptop is an HP dv6406nr. I added 2 gigs of memory,
otherwise
hardware
is as listed. Vista pre-installed. I use static IP addressing
until
I
can
resolve the problem. This will explain the ipconfig /all that
follows:

Microsoft Windows [Version 6.0.6000]
Copyright (c) 2006 Microsoft Corporation. All rights
reserved.

C:\Windows\system32>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Laptop-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Broadcom 802.11b/g
WLAN
Physical Address. . . . . . . . . : 00-1A-73-70-CC-AF
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : NVIDIA nForce
Networking
Controller
Physical Address. . . . . . . . . : 00-1B-24-65-4A-8A
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . :
fe80::8ca7:6e60:47f3:81ec%7(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.2(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 4.2.2.2
4.2.2.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Local Area Connection* 9:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling
Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . :
2001:0:4136:e38e:20b8:2dce:3f57:fefd(Pref
erred)
Link-local IPv6 Address . . . . . :
fe80::20b8:2dce:3f57:fefd%8(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Local Area Connection*:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . :
isatap.{DDC4E2EB-7106-4D74-8EBB-AE2DC8EA4
82F}
Physical Address. . . . . . . . . :
00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . :
fe80::5efe:192.168.1.2%12(Preferred)
Default Gateway . . . . . . . . . :
DNS Servers . . . . . . . . . . . : 4.2.2.2
4.2.2.1
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Local Area Connection* 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . :
isatap.{7F126FAC-5E91-4D09-A8B1-359AFDDF8
BFB}
Physical Address. . . . . . . . . :
00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes


** End **
Fred

Which exact laptop do you have? Did it come with Vista
pre-installed
or was this an upgrade?

Can you please post the text output of

ipconfig /all

run from an elevated cmd prompt?

On Wed, 17 Oct 2007 12:08:46 -0400, "Frederick Smith"

The KB article did not solve the problem. I have the latest
driver
for
my
Nvidia Gforce networking card. I have installed all windows
updates.
I
leave
the router and modem on 24/7.
--

Barb Bowman
MS Windows-MVP
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/
--

Barb Bowman
MS Windows-MVP
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/
--

Barb Bowman
MS Windows-MVP
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/
--

Barb Bowman
MS Windows-MVP
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/
--

Barb Bowman
MS Windows-MVP
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/
--

Barb Bowman
MS Windows-MVP
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/
--

Barb Bowman
MS Windows-MVP
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/
--

Barb Bowman
MS Windows-MVP
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/
Click to expand...
Click to expand...
Click to expand...
--

Barb Bowman
MS Windows-MVP
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/
 
F

Frederick Smith

Thanks for the link. I went to their web site and used their detection
feature to get the latest driver they had available. It seems to have the
same version number as the one I already had installed from Windows Update.
Fred
Barb Bowman said:
looking at this, if you have applied all the KB "fixes" and tried
the different available drivers (including any available on the NIC
manufacturer's website
http://www.nvidia.com/Download/index.aspx?lang=en-us ), I believe it
IS time to give MS support a call.

Ok, I copied and pasted everything from your last reply in the previous
reply/thread. Let me know if it sufficient?

***

Just be sure to back up your data files first.

** Sigh ** Maybe it's time to use the recovery DVD and restore the system
back to factory
Fred.
you could always re install it if it does not resolve the issue. I
don't use AVG so I don't know - but most of these install an LSP
that could impact networking. I use NOD32 myself.

On Fri, 19 Oct 2007 12:00:35 -0400, "Frederick Smith"

Thanks Barb,

I have AVG Anti-virus Free Edition. I could try uninstalling it and see
if
it makes a difference. Are you sure anti-virus software could be
responsible? Internet Security Software with a firewall, etc. maybe.

Fred

One other thing (can't remember if this was discussed) - do you have
Norton or something similar installed? Canyou temporarily uninstall
if you do?

and finally, if there is still a driver issue, the patch won't help.
so if you have tried several versions of the appropriate Nvidia
driver, then you should see what MS has to say.

On Thu, 18 Oct 2007 18:24:53 -0400, "Frederick Smith"

Thanks Barb,

But, the patch is not making any difference. I even tried
uninstalling
it,
rebooting, and reinstalling, rebooting, and have the same problem?
Isn't
this patch supposed to fix the problem I am having?? I need to
understand
what you mean before I spend some $$ and call MS.

Fred
that is indeed the reason.

I would try rolling back the Nvidia driver as well. If you feel you
want to spend the $$ on official support, it is your option.

On Thu, 18 Oct 2007 14:13:26 -0400, "Frederick Smith"

You are right. It was installed on 10/12. I must have missed it.
That's
why
I get the message, "The update does not apply to your system". It's
because
it was already installed?

Fred

before you do that, I'd like to go back to the statement you made
that http://support.microsoft.com/default.aspx/kb/933872 would
not
install on 32 bit Vista. there are two downloads on that KB, the
first one is for 32 bit Vista. EXACTLY what error message do you
get?

Can you check in Control Panel, Programs and see if it is already
installed?

On Thu, 18 Oct 2007 13:18:54 -0400, "Frederick Smith"

Thanks Barb,

I disabled wireless, unchecked IPv6 from Local Area Connection
Properties,
and rebooted. No change.
Fred
PS If I shelled out the $59 or whatever the cost for a
per-incident
telephone call to MS do you think they might be able to help? I'm
getting
discouraged here.

Can you
1: disable the wireless adapter in device manager for now
2: unbind IPv6 from the wired connection

reboot

any better?

On Thu, 18 Oct 2007 12:05:29 -0400, "Frederick Smith"

Thanks Barb,
Keep in mind that when the laptop exits sleep mode it is
connected
to
the
internet and then disconnects after about a minute or so.
Here is the ipconfig /all [after disconnect]:

Microsoft Windows [Version 6.0.6000]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.

C:\Windows\system32>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Laptop-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Broadcom 802.11b/g WLAN
Physical Address. . . . . . . . . : 00-1A-73-70-CC-AF
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : NVIDIA nForce Networking
Controller
Physical Address. . . . . . . . . : 00-1B-24-65-4A-8A
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . :
fe80::8ca7:6e60:47f3:81ec%7(Preferred)
Autoconfiguration IPv4 Address. . :
169.254.129.236(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . :
DHCPv6 IAID . . . . . . . . . . . : 184556324
DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
fec0:0:0:ffff::2%1
fec0:0:0:ffff::3%1
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Local Area Connection* 9:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling
Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection*:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . :
isatap.{DDC4E2EB-7106-4D74-8EBB-AE2DC8EA4
82F}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . :
fe80::5efe:169.254.129.236%12(Preferred)

Default Gateway . . . . . . . . . :
DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
fec0:0:0:ffff::2%1
fec0:0:0:ffff::3%1
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Local Area Connection* 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . :
isatap.{7F126FAC-5E91-4D09-A8B1-359AFDDF8
BFB}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

C:\Windows\system32>

** End **
Fred


can you post the text output of

ipconfig /all from an elevated cmd prompt when the computer
is
in
the "bad" state?

On Wed, 17 Oct 2007 17:55:20 -0400, "Frederick Smith"

Thanks Barb,
I performed steps 1-7 under RESOLUTION and rebooted. No
change.
However,
I
forgot to report one behaviour. After sleep or hibernation
mode,
[sometimes]Vista appears to be connected [router and
internet],
browsing
works, etc. BUT, the connection is lost after a minute or so.
Very
strange
as this is not the case after sleep or hibernation. Does this
clarify
anything for you?
Again, I only performed steps 1-7, not those following under
the
MORE
INFORMATION section. I am going to call NetGear and point out
this
article
to them and see if they can help. In the meantime, do you
have
anything
else
to add?
Fred

Hmmn, take a look at
http://support.microsoft.com/default.aspx/kb/928233/en-us
if
you
haven't already.

On Wed, 17 Oct 2007 13:15:04 -0400, "Frederick Smith"

The laptop is an HP dv6406nr. I added 2 gigs of memory,
otherwise
hardware
is as listed. Vista pre-installed. I use static IP
addressing
until
I
can
resolve the problem. This will explain the ipconfig /all
that
follows:

Microsoft Windows [Version 6.0.6000]
Copyright (c) 2006 Microsoft Corporation. All rights
reserved.

C:\Windows\system32>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Laptop-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Broadcom 802.11b/g
WLAN
Physical Address. . . . . . . . . : 00-1A-73-70-CC-AF
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : NVIDIA nForce
Networking
Controller
Physical Address. . . . . . . . . : 00-1B-24-65-4A-8A
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . :
fe80::8ca7:6e60:47f3:81ec%7(Preferred)
IPv4 Address. . . . . . . . . . . :
192.168.1.2(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 4.2.2.2
4.2.2.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Local Area Connection* 9:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling
Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . :
2001:0:4136:e38e:20b8:2dce:3f57:fefd(Pref
erred)
Link-local IPv6 Address . . . . . :
fe80::20b8:2dce:3f57:fefd%8(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Local Area Connection*:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . :
isatap.{DDC4E2EB-7106-4D74-8EBB-AE2DC8EA4
82F}
Physical Address. . . . . . . . . :
00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . :
fe80::5efe:192.168.1.2%12(Preferred)
Default Gateway . . . . . . . . . :
DNS Servers . . . . . . . . . . . : 4.2.2.2
4.2.2.1
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Local Area Connection* 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . :
isatap.{7F126FAC-5E91-4D09-A8B1-359AFDDF8
BFB}
Physical Address. . . . . . . . . :
00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes


** End **
Fred

Which exact laptop do you have? Did it come with Vista
pre-installed
or was this an upgrade?

Can you please post the text output of

ipconfig /all

run from an elevated cmd prompt?

On Wed, 17 Oct 2007 12:08:46 -0400, "Frederick Smith"

The KB article did not solve the problem. I have the
latest
driver
for
my
Nvidia Gforce networking card. I have installed all
windows
updates.
I
leave
the router and modem on 24/7.
--

Barb Bowman
MS Windows-MVP
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/
--

Barb Bowman
MS Windows-MVP
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/
--

Barb Bowman
MS Windows-MVP
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/
--

Barb Bowman
MS Windows-MVP
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/
--

Barb Bowman
MS Windows-MVP
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/
--

Barb Bowman
MS Windows-MVP
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/
--

Barb Bowman
MS Windows-MVP
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/
--

Barb Bowman
MS Windows-MVP
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/
Click to expand...
Click to expand...
--

Barb Bowman
MS Windows-MVP
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/
Click to expand...
 
F

Frederick Smith

So, when is the best time to call MS to avoid long wait times, etc.? And,
what info should I prepare before I call?
Fred
 
B

Barb Bowman

B

Barb Bowman

OK, then I'm out of suggestions and it's time for you to give the
official MS Support folks a call.

Thanks for the link. I went to their web site and used their detection
feature to get the latest driver they had available. It seems to have the
same version number as the one I already had installed from Windows Update.
Fred
Barb Bowman said:
looking at this, if you have applied all the KB "fixes" and tried
the different available drivers (including any available on the NIC
manufacturer's website
http://www.nvidia.com/Download/index.aspx?lang=en-us ), I believe it
IS time to give MS support a call.

Ok, I copied and pasted everything from your last reply in the previous
reply/thread. Let me know if it sufficient?

***

Just be sure to back up your data files first.

On Fri, 19 Oct 2007 13:50:39 -0400, "Frederick Smith"

** Sigh ** Maybe it's time to use the recovery DVD and restore the system
back to factory
Fred.
you could always re install it if it does not resolve the issue. I
don't use AVG so I don't know - but most of these install an LSP
that could impact networking. I use NOD32 myself.

On Fri, 19 Oct 2007 12:00:35 -0400, "Frederick Smith"

Thanks Barb,

I have AVG Anti-virus Free Edition. I could try uninstalling it and see
if
it makes a difference. Are you sure anti-virus software could be
responsible? Internet Security Software with a firewall, etc. maybe.

Fred

One other thing (can't remember if this was discussed) - do you have
Norton or something similar installed? Canyou temporarily uninstall
if you do?

and finally, if there is still a driver issue, the patch won't help.
so if you have tried several versions of the appropriate Nvidia
driver, then you should see what MS has to say.

On Thu, 18 Oct 2007 18:24:53 -0400, "Frederick Smith"

Thanks Barb,

But, the patch is not making any difference. I even tried
uninstalling
it,
rebooting, and reinstalling, rebooting, and have the same problem?
Isn't
this patch supposed to fix the problem I am having?? I need to
understand
what you mean before I spend some $$ and call MS.

Fred
that is indeed the reason.

I would try rolling back the Nvidia driver as well. If you feel you
want to spend the $$ on official support, it is your option.

On Thu, 18 Oct 2007 14:13:26 -0400, "Frederick Smith"

You are right. It was installed on 10/12. I must have missed it.
That's
why
I get the message, "The update does not apply to your system". It's
because
it was already installed?

Fred

before you do that, I'd like to go back to the statement you made
that http://support.microsoft.com/default.aspx/kb/933872 would
not
install on 32 bit Vista. there are two downloads on that KB, the
first one is for 32 bit Vista. EXACTLY what error message do you
get?

Can you check in Control Panel, Programs and see if it is already
installed?

On Thu, 18 Oct 2007 13:18:54 -0400, "Frederick Smith"

Thanks Barb,

I disabled wireless, unchecked IPv6 from Local Area Connection
Properties,
and rebooted. No change.
Fred
PS If I shelled out the $59 or whatever the cost for a
per-incident
telephone call to MS do you think they might be able to help? I'm
getting
discouraged here.

Can you
1: disable the wireless adapter in device manager for now
2: unbind IPv6 from the wired connection

reboot

any better?

On Thu, 18 Oct 2007 12:05:29 -0400, "Frederick Smith"

Thanks Barb,
Keep in mind that when the laptop exits sleep mode it is
connected
to
the
internet and then disconnects after about a minute or so.
Here is the ipconfig /all [after disconnect]:

Microsoft Windows [Version 6.0.6000]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.

C:\Windows\system32>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Laptop-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Broadcom 802.11b/g WLAN
Physical Address. . . . . . . . . : 00-1A-73-70-CC-AF
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : NVIDIA nForce Networking
Controller
Physical Address. . . . . . . . . : 00-1B-24-65-4A-8A
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . :
fe80::8ca7:6e60:47f3:81ec%7(Preferred)
Autoconfiguration IPv4 Address. . :
169.254.129.236(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . :
DHCPv6 IAID . . . . . . . . . . . : 184556324
DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
fec0:0:0:ffff::2%1
fec0:0:0:ffff::3%1
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Local Area Connection* 9:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling
Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection*:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . :
isatap.{DDC4E2EB-7106-4D74-8EBB-AE2DC8EA4
82F}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . :
fe80::5efe:169.254.129.236%12(Preferred)

Default Gateway . . . . . . . . . :
DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
fec0:0:0:ffff::2%1
fec0:0:0:ffff::3%1
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Local Area Connection* 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . :
isatap.{7F126FAC-5E91-4D09-A8B1-359AFDDF8
BFB}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

C:\Windows\system32>

** End **
Fred


can you post the text output of

ipconfig /all from an elevated cmd prompt when the computer
is
in
the "bad" state?

On Wed, 17 Oct 2007 17:55:20 -0400, "Frederick Smith"

Thanks Barb,
I performed steps 1-7 under RESOLUTION and rebooted. No
change.
However,
I
forgot to report one behaviour. After sleep or hibernation
mode,
[sometimes]Vista appears to be connected [router and
internet],
browsing
works, etc. BUT, the connection is lost after a minute or so.
Very
strange
as this is not the case after sleep or hibernation. Does this
clarify
anything for you?
Again, I only performed steps 1-7, not those following under
the
MORE
INFORMATION section. I am going to call NetGear and point out
this
article
to them and see if they can help. In the meantime, do you
have
anything
else
to add?
Fred

Hmmn, take a look at
http://support.microsoft.com/default.aspx/kb/928233/en-us
if
you
haven't already.

On Wed, 17 Oct 2007 13:15:04 -0400, "Frederick Smith"

The laptop is an HP dv6406nr. I added 2 gigs of memory,
otherwise
hardware
is as listed. Vista pre-installed. I use static IP
addressing
until
I
can
resolve the problem. This will explain the ipconfig /all
that
follows:

Microsoft Windows [Version 6.0.6000]
Copyright (c) 2006 Microsoft Corporation. All rights
reserved.

C:\Windows\system32>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Laptop-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Broadcom 802.11b/g
WLAN
Physical Address. . . . . . . . . : 00-1A-73-70-CC-AF
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : NVIDIA nForce
Networking
Controller
Physical Address. . . . . . . . . : 00-1B-24-65-4A-8A
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . :
fe80::8ca7:6e60:47f3:81ec%7(Preferred)
IPv4 Address. . . . . . . . . . . :
192.168.1.2(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 4.2.2.2
4.2.2.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Local Area Connection* 9:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling
Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . :
2001:0:4136:e38e:20b8:2dce:3f57:fefd(Pref
erred)
Link-local IPv6 Address . . . . . :
fe80::20b8:2dce:3f57:fefd%8(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Local Area Connection*:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . :
isatap.{DDC4E2EB-7106-4D74-8EBB-AE2DC8EA4
82F}
Physical Address. . . . . . . . . :
00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . :
fe80::5efe:192.168.1.2%12(Preferred)
Default Gateway . . . . . . . . . :
DNS Servers . . . . . . . . . . . : 4.2.2.2
4.2.2.1
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Local Area Connection* 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . :
isatap.{7F126FAC-5E91-4D09-A8B1-359AFDDF8
BFB}
Physical Address. . . . . . . . . :
00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes


** End **
Fred

Which exact laptop do you have? Did it come with Vista
pre-installed
or was this an upgrade?

Can you please post the text output of

ipconfig /all

run from an elevated cmd prompt?

On Wed, 17 Oct 2007 12:08:46 -0400, "Frederick Smith"

The KB article did not solve the problem. I have the
latest
driver
for
my
Nvidia Gforce networking card. I have installed all
windows
updates.
I
leave
the router and modem on 24/7.
--

Barb Bowman
MS Windows-MVP
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/
--

Barb Bowman
MS Windows-MVP
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/
--

Barb Bowman
MS Windows-MVP
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/
--

Barb Bowman
MS Windows-MVP
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/
--

Barb Bowman
MS Windows-MVP
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/
--

Barb Bowman
MS Windows-MVP
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/
--

Barb Bowman
MS Windows-MVP
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/
--

Barb Bowman
MS Windows-MVP
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/
Click to expand...
--

Barb Bowman
MS Windows-MVP
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/
Click to expand...
Click to expand...
--

Barb Bowman
MS Windows-MVP
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/
 
F

Frederick Smith

Hmm, I am tempted to either,

1. Get the latest Netgear router in this series, WGR614v8. I originally had
the WGR614v6 and swapped it for a WGR614v7.

2. Try another brand that supposedly is "Vista Ready".

What do you think? Is it worth a try?

Fred
 
F

Frederick Smith

Well, if all things are the same. WGR614v8 works for you. I had WGR614v7
[and before that WGR614v6].

Netgear told me that they had more trouble reports from Vista Premium users
than Vista Basic. I have Premium. Is this what you have?

Microcenter [AKA Rent-A-Center] has the WGR614 on sale for $34.99. The
sticky point is that the packaging states WGR614NA. It does not reveal the
version number.

Maybe I could go back with my cell phone and read off some serial numbers to
a Netgear tech until I find a WGR614v8? [This is assuming that the WGR614v8
will resolve this issue and Microcenter has any WGR614v8(s)]

Fred
 

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