Vista Premium Networking Problems after Sleep, Hibernation 2nd Post

B

Barb Bowman

before you do that, I'd like to go back to the statement you made
that http://support.microsoft.com/default.aspx/kb/933872 would not
install on 32 bit Vista. there are two downloads on that KB, the
first one is for 32 bit Vista. EXACTLY what error message do you
get?

Can you check in Control Panel, Programs and see if it is already
installed?

Thanks Barb,

I disabled wireless, unchecked IPv6 from Local Area Connection Properties,
and rebooted. No change.
Fred
PS If I shelled out the $59 or whatever the cost for a per-incident
telephone call to MS do you think they might be able to help? I'm getting
discouraged here.

Barb Bowman said:
Can you
1: disable the wireless adapter in device manager for now
2: unbind IPv6 from the wired connection

reboot

any better?

Thanks Barb,
Keep in mind that when the laptop exits sleep mode it is connected to the
internet and then disconnects after about a minute or so.
Here is the ipconfig /all [after disconnect]:

Microsoft Windows [Version 6.0.6000]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.

C:\Windows\system32>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Laptop-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Broadcom 802.11b/g WLAN
Physical Address. . . . . . . . . : 00-1A-73-70-CC-AF
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : NVIDIA nForce Networking Controller
Physical Address. . . . . . . . . : 00-1B-24-65-4A-8A
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . :
fe80::8ca7:6e60:47f3:81ec%7(Preferred)
Autoconfiguration IPv4 Address. . : 169.254.129.236(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . :
DHCPv6 IAID . . . . . . . . . . . : 184556324
DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
fec0:0:0:ffff::2%1
fec0:0:0:ffff::3%1
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Local Area Connection* 9:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection*:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . :
isatap.{DDC4E2EB-7106-4D74-8EBB-AE2DC8EA4
82F}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . :
fe80::5efe:169.254.129.236%12(Preferred)

Default Gateway . . . . . . . . . :
DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
fec0:0:0:ffff::2%1
fec0:0:0:ffff::3%1
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Local Area Connection* 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . :
isatap.{7F126FAC-5E91-4D09-A8B1-359AFDDF8
BFB}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

C:\Windows\system32>

** End **
Fred


can you post the text output of

ipconfig /all from an elevated cmd prompt when the computer is in
the "bad" state?

On Wed, 17 Oct 2007 17:55:20 -0400, "Frederick Smith"

Thanks Barb,
I performed steps 1-7 under RESOLUTION and rebooted. No change. However,
I
forgot to report one behaviour. After sleep or hibernation mode,
[sometimes]Vista appears to be connected [router and internet], browsing
works, etc. BUT, the connection is lost after a minute or so. Very
strange
as this is not the case after sleep or hibernation. Does this clarify
anything for you?
Again, I only performed steps 1-7, not those following under the MORE
INFORMATION section. I am going to call NetGear and point out this
article
to them and see if they can help. In the meantime, do you have anything
else
to add?
Fred

Hmmn, take a look at
http://support.microsoft.com/default.aspx/kb/928233/en-us if you
haven't already.

On Wed, 17 Oct 2007 13:15:04 -0400, "Frederick Smith"

The laptop is an HP dv6406nr. I added 2 gigs of memory, otherwise
hardware
is as listed. Vista pre-installed. I use static IP addressing until I
can
resolve the problem. This will explain the ipconfig /all that follows:

Microsoft Windows [Version 6.0.6000]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.

C:\Windows\system32>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Laptop-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Broadcom 802.11b/g WLAN
Physical Address. . . . . . . . . : 00-1A-73-70-CC-AF
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : NVIDIA nForce Networking
Controller
Physical Address. . . . . . . . . : 00-1B-24-65-4A-8A
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . :
fe80::8ca7:6e60:47f3:81ec%7(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.2(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 4.2.2.2
4.2.2.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Local Area Connection* 9:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling
Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . :
2001:0:4136:e38e:20b8:2dce:3f57:fefd(Pref
erred)
Link-local IPv6 Address . . . . . :
fe80::20b8:2dce:3f57:fefd%8(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Local Area Connection*:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . :
isatap.{DDC4E2EB-7106-4D74-8EBB-AE2DC8EA4
82F}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . :
fe80::5efe:192.168.1.2%12(Preferred)
Default Gateway . . . . . . . . . :
DNS Servers . . . . . . . . . . . : 4.2.2.2
4.2.2.1
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Local Area Connection* 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . :
isatap.{7F126FAC-5E91-4D09-A8B1-359AFDDF8
BFB}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes


** End **
Fred

Which exact laptop do you have? Did it come with Vista pre-installed
or was this an upgrade?

Can you please post the text output of

ipconfig /all

run from an elevated cmd prompt?

On Wed, 17 Oct 2007 12:08:46 -0400, "Frederick Smith"

The KB article did not solve the problem. I have the latest driver
for
my
Nvidia Gforce networking card. I have installed all windows updates.
I
leave
the router and modem on 24/7.
--

Barb Bowman
MS Windows-MVP
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/
--

Barb Bowman
MS Windows-MVP
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/
--

Barb Bowman
MS Windows-MVP
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/
Click to expand...
--

Barb Bowman
MS Windows-MVP
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/
Click to expand...
Click to expand...
--

Barb Bowman
MS Windows-MVP
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/
 
B

Barb Bowman

there are two downloads on that page. one is for 32 bit. see the
reply I just made a minute ago on this.

Robert,
I mentioned this article, http://support.microsoft.com/kb/933872, when in my
first post. But, it does not seem to apply to the 32-bit Vista. Or, am I
wrong about this?
Fred
Robert L (MS-MVP) said:
Is the default gateway 0.0.0.0? Or post back with the result of ipconfig
/all.

--
Bob Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on
http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on
http://www.HowToNetworking.com


Frederick Smith said:
Hi,
I have installed all MS updates available through Windows update. I used
the
link below and installed update #1 on the list, KB929777, "Install this
update to address an issue in storport.sys which results in a system
crash
when certain hardware configurations exist."
I did not fix the problem[no change].
Fred

Have you tried Microsoft update? This link may help.

Windows Vista Update and downloadThis update may fix some DHCP issue -
The default gateway setting is lost when you wake a Windows Vista-based
computer from sleep ...

www.chicagotech.net/netforums/viewtopic.php?p=1329&sid=fa437910b05ca33e567429cccc3f07ce


--
Bob Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on
http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on
http://www.HowToNetworking.com


Hi,
Is there not a MS MVP who can help me with this? I have a HP laptop and
HP can not help any further. They say it's a MS problem, but my laptop
does not qualify for MS Tech Support because its OEM, HP.

http://support.microsoft.com/kb/933872 This article describe a little
of
what I have been experiencing. I have my Vista laptop connected to my
Netgear WGR614v7 router via ethernet cable, NOT wireless.
When the laptop comes out of Sleep or Hibernation modes it loses the IP
and
other networking info and can not reconnect automatically. Two things
correct this: 1. Power cycling the router 2. Using the IPCONFIG /RENEW.
I
swapped my WGR614v6 for the WGR614v7, no change.
Is anyone else seeing this? And, the updates available in the article
above
do not include help for Vista 32-bit. I tried both and they don't
install on
the 32-bit platform. Is Microsoft going to issue something else for
Vista
Premium 32-bit?
Thanks,
Fred
Click to expand...
Click to expand...
Click to expand...
--

Barb Bowman
MS Windows-MVP
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/
 
F

Frederick Smith

You are right. It was installed on 10/12. I must have missed it. That's why
I get the message, "The update does not apply to your system". It's because
it was already installed?

Fred

Barb Bowman said:
before you do that, I'd like to go back to the statement you made
that http://support.microsoft.com/default.aspx/kb/933872 would not
install on 32 bit Vista. there are two downloads on that KB, the
first one is for 32 bit Vista. EXACTLY what error message do you
get?

Can you check in Control Panel, Programs and see if it is already
installed?

Thanks Barb,

I disabled wireless, unchecked IPv6 from Local Area Connection Properties,
and rebooted. No change.
Fred
PS If I shelled out the $59 or whatever the cost for a per-incident
telephone call to MS do you think they might be able to help? I'm getting
discouraged here.

Barb Bowman said:
Can you
1: disable the wireless adapter in device manager for now
2: unbind IPv6 from the wired connection

reboot

any better?

On Thu, 18 Oct 2007 12:05:29 -0400, "Frederick Smith"

Thanks Barb,
Keep in mind that when the laptop exits sleep mode it is connected to
the
internet and then disconnects after about a minute or so.
Here is the ipconfig /all [after disconnect]:

Microsoft Windows [Version 6.0.6000]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.

C:\Windows\system32>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Laptop-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Broadcom 802.11b/g WLAN
Physical Address. . . . . . . . . : 00-1A-73-70-CC-AF
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : NVIDIA nForce Networking
Controller
Physical Address. . . . . . . . . : 00-1B-24-65-4A-8A
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . :
fe80::8ca7:6e60:47f3:81ec%7(Preferred)
Autoconfiguration IPv4 Address. . : 169.254.129.236(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . :
DHCPv6 IAID . . . . . . . . . . . : 184556324
DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
fec0:0:0:ffff::2%1
fec0:0:0:ffff::3%1
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Local Area Connection* 9:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection*:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . :
isatap.{DDC4E2EB-7106-4D74-8EBB-AE2DC8EA4
82F}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . :
fe80::5efe:169.254.129.236%12(Preferred)

Default Gateway . . . . . . . . . :
DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
fec0:0:0:ffff::2%1
fec0:0:0:ffff::3%1
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Local Area Connection* 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . :
isatap.{7F126FAC-5E91-4D09-A8B1-359AFDDF8
BFB}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

C:\Windows\system32>

** End **
Fred


can you post the text output of

ipconfig /all from an elevated cmd prompt when the computer is in
the "bad" state?

On Wed, 17 Oct 2007 17:55:20 -0400, "Frederick Smith"

Thanks Barb,
I performed steps 1-7 under RESOLUTION and rebooted. No change.
However,
I
forgot to report one behaviour. After sleep or hibernation mode,
[sometimes]Vista appears to be connected [router and internet],
browsing
works, etc. BUT, the connection is lost after a minute or so. Very
strange
as this is not the case after sleep or hibernation. Does this clarify
anything for you?
Again, I only performed steps 1-7, not those following under the MORE
INFORMATION section. I am going to call NetGear and point out this
article
to them and see if they can help. In the meantime, do you have
anything
else
to add?
Fred

Hmmn, take a look at
http://support.microsoft.com/default.aspx/kb/928233/en-us if you
haven't already.

On Wed, 17 Oct 2007 13:15:04 -0400, "Frederick Smith"

The laptop is an HP dv6406nr. I added 2 gigs of memory, otherwise
hardware
is as listed. Vista pre-installed. I use static IP addressing until
I
can
resolve the problem. This will explain the ipconfig /all that
follows:

Microsoft Windows [Version 6.0.6000]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.

C:\Windows\system32>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Laptop-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Broadcom 802.11b/g WLAN
Physical Address. . . . . . . . . : 00-1A-73-70-CC-AF
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : NVIDIA nForce Networking
Controller
Physical Address. . . . . . . . . : 00-1B-24-65-4A-8A
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . :
fe80::8ca7:6e60:47f3:81ec%7(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.2(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 4.2.2.2
4.2.2.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Local Area Connection* 9:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling
Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . :
2001:0:4136:e38e:20b8:2dce:3f57:fefd(Pref
erred)
Link-local IPv6 Address . . . . . :
fe80::20b8:2dce:3f57:fefd%8(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Local Area Connection*:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . :
isatap.{DDC4E2EB-7106-4D74-8EBB-AE2DC8EA4
82F}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . :
fe80::5efe:192.168.1.2%12(Preferred)
Default Gateway . . . . . . . . . :
DNS Servers . . . . . . . . . . . : 4.2.2.2
4.2.2.1
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Local Area Connection* 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . :
isatap.{7F126FAC-5E91-4D09-A8B1-359AFDDF8
BFB}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes


** End **
Fred

Which exact laptop do you have? Did it come with Vista
pre-installed
or was this an upgrade?

Can you please post the text output of

ipconfig /all

run from an elevated cmd prompt?

On Wed, 17 Oct 2007 12:08:46 -0400, "Frederick Smith"

The KB article did not solve the problem. I have the latest driver
for
my
Nvidia Gforce networking card. I have installed all windows
updates.
I
leave
the router and modem on 24/7.
--

Barb Bowman
MS Windows-MVP
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/
--

Barb Bowman
MS Windows-MVP
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/
--

Barb Bowman
MS Windows-MVP
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/
--

Barb Bowman
MS Windows-MVP
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/
Click to expand...
Click to expand...
--

Barb Bowman
MS Windows-MVP
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/
Click to expand...
 
B

Barb Bowman

that is indeed the reason.

I would try rolling back the Nvidia driver as well. If you feel you
want to spend the $$ on official support, it is your option.

You are right. It was installed on 10/12. I must have missed it. That's why
I get the message, "The update does not apply to your system". It's because
it was already installed?

Fred

Barb Bowman said:
before you do that, I'd like to go back to the statement you made
that http://support.microsoft.com/default.aspx/kb/933872 would not
install on 32 bit Vista. there are two downloads on that KB, the
first one is for 32 bit Vista. EXACTLY what error message do you
get?

Can you check in Control Panel, Programs and see if it is already
installed?

Thanks Barb,

I disabled wireless, unchecked IPv6 from Local Area Connection Properties,
and rebooted. No change.
Fred
PS If I shelled out the $59 or whatever the cost for a per-incident
telephone call to MS do you think they might be able to help? I'm getting
discouraged here.

Can you
1: disable the wireless adapter in device manager for now
2: unbind IPv6 from the wired connection

reboot

any better?

On Thu, 18 Oct 2007 12:05:29 -0400, "Frederick Smith"

Thanks Barb,
Keep in mind that when the laptop exits sleep mode it is connected to
the
internet and then disconnects after about a minute or so.
Here is the ipconfig /all [after disconnect]:

Microsoft Windows [Version 6.0.6000]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.

C:\Windows\system32>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Laptop-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Broadcom 802.11b/g WLAN
Physical Address. . . . . . . . . : 00-1A-73-70-CC-AF
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : NVIDIA nForce Networking
Controller
Physical Address. . . . . . . . . : 00-1B-24-65-4A-8A
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . :
fe80::8ca7:6e60:47f3:81ec%7(Preferred)
Autoconfiguration IPv4 Address. . : 169.254.129.236(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . :
DHCPv6 IAID . . . . . . . . . . . : 184556324
DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
fec0:0:0:ffff::2%1
fec0:0:0:ffff::3%1
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Local Area Connection* 9:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection*:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . :
isatap.{DDC4E2EB-7106-4D74-8EBB-AE2DC8EA4
82F}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . :
fe80::5efe:169.254.129.236%12(Preferred)

Default Gateway . . . . . . . . . :
DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
fec0:0:0:ffff::2%1
fec0:0:0:ffff::3%1
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Local Area Connection* 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . :
isatap.{7F126FAC-5E91-4D09-A8B1-359AFDDF8
BFB}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

C:\Windows\system32>

** End **
Fred


can you post the text output of

ipconfig /all from an elevated cmd prompt when the computer is in
the "bad" state?

On Wed, 17 Oct 2007 17:55:20 -0400, "Frederick Smith"

Thanks Barb,
I performed steps 1-7 under RESOLUTION and rebooted. No change.
However,
I
forgot to report one behaviour. After sleep or hibernation mode,
[sometimes]Vista appears to be connected [router and internet],
browsing
works, etc. BUT, the connection is lost after a minute or so. Very
strange
as this is not the case after sleep or hibernation. Does this clarify
anything for you?
Again, I only performed steps 1-7, not those following under the MORE
INFORMATION section. I am going to call NetGear and point out this
article
to them and see if they can help. In the meantime, do you have
anything
else
to add?
Fred

Hmmn, take a look at
http://support.microsoft.com/default.aspx/kb/928233/en-us if you
haven't already.

On Wed, 17 Oct 2007 13:15:04 -0400, "Frederick Smith"

The laptop is an HP dv6406nr. I added 2 gigs of memory, otherwise
hardware
is as listed. Vista pre-installed. I use static IP addressing until
I
can
resolve the problem. This will explain the ipconfig /all that
follows:

Microsoft Windows [Version 6.0.6000]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.

C:\Windows\system32>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Laptop-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Broadcom 802.11b/g WLAN
Physical Address. . . . . . . . . : 00-1A-73-70-CC-AF
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : NVIDIA nForce Networking
Controller
Physical Address. . . . . . . . . : 00-1B-24-65-4A-8A
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . :
fe80::8ca7:6e60:47f3:81ec%7(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.2(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 4.2.2.2
4.2.2.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Local Area Connection* 9:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling
Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . :
2001:0:4136:e38e:20b8:2dce:3f57:fefd(Pref
erred)
Link-local IPv6 Address . . . . . :
fe80::20b8:2dce:3f57:fefd%8(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Local Area Connection*:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . :
isatap.{DDC4E2EB-7106-4D74-8EBB-AE2DC8EA4
82F}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . :
fe80::5efe:192.168.1.2%12(Preferred)
Default Gateway . . . . . . . . . :
DNS Servers . . . . . . . . . . . : 4.2.2.2
4.2.2.1
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Local Area Connection* 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . :
isatap.{7F126FAC-5E91-4D09-A8B1-359AFDDF8
BFB}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes


** End **
Fred

Which exact laptop do you have? Did it come with Vista
pre-installed
or was this an upgrade?

Can you please post the text output of

ipconfig /all

run from an elevated cmd prompt?

On Wed, 17 Oct 2007 12:08:46 -0400, "Frederick Smith"

The KB article did not solve the problem. I have the latest driver
for
my
Nvidia Gforce networking card. I have installed all windows
updates.
I
leave
the router and modem on 24/7.
--

Barb Bowman
MS Windows-MVP
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/
--

Barb Bowman
MS Windows-MVP
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/
--

Barb Bowman
MS Windows-MVP
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/
--

Barb Bowman
MS Windows-MVP
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/
Click to expand...
--

Barb Bowman
MS Windows-MVP
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/
Click to expand...
Click to expand...
--

Barb Bowman
MS Windows-MVP
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/
 
J

John

If you have two pieces (sticks) of memory installed, remove 1 so ONLY 1 is
installed and see if that works.
 
F

Frederick Smith

Thanks Barb,

But, the patch is not making any difference. I even tried uninstalling it,
rebooting, and reinstalling, rebooting, and have the same problem? Isn't
this patch supposed to fix the problem I am having?? I need to understand
what you mean before I spend some $$ and call MS.

Fred
Barb Bowman said:
that is indeed the reason.

I would try rolling back the Nvidia driver as well. If you feel you
want to spend the $$ on official support, it is your option.

You are right. It was installed on 10/12. I must have missed it. That's
why
I get the message, "The update does not apply to your system". It's
because
it was already installed?

Fred

Barb Bowman said:
before you do that, I'd like to go back to the statement you made
that http://support.microsoft.com/default.aspx/kb/933872 would not
install on 32 bit Vista. there are two downloads on that KB, the
first one is for 32 bit Vista. EXACTLY what error message do you
get?

Can you check in Control Panel, Programs and see if it is already
installed?

On Thu, 18 Oct 2007 13:18:54 -0400, "Frederick Smith"

Thanks Barb,

I disabled wireless, unchecked IPv6 from Local Area Connection
Properties,
and rebooted. No change.
Fred
PS If I shelled out the $59 or whatever the cost for a per-incident
telephone call to MS do you think they might be able to help? I'm
getting
discouraged here.

Can you
1: disable the wireless adapter in device manager for now
2: unbind IPv6 from the wired connection

reboot

any better?

On Thu, 18 Oct 2007 12:05:29 -0400, "Frederick Smith"

Thanks Barb,
Keep in mind that when the laptop exits sleep mode it is connected to
the
internet and then disconnects after about a minute or so.
Here is the ipconfig /all [after disconnect]:

Microsoft Windows [Version 6.0.6000]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.

C:\Windows\system32>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Laptop-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Broadcom 802.11b/g WLAN
Physical Address. . . . . . . . . : 00-1A-73-70-CC-AF
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : NVIDIA nForce Networking
Controller
Physical Address. . . . . . . . . : 00-1B-24-65-4A-8A
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . :
fe80::8ca7:6e60:47f3:81ec%7(Preferred)
Autoconfiguration IPv4 Address. . : 169.254.129.236(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . :
DHCPv6 IAID . . . . . . . . . . . : 184556324
DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
fec0:0:0:ffff::2%1
fec0:0:0:ffff::3%1
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Local Area Connection* 9:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling
Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection*:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . :
isatap.{DDC4E2EB-7106-4D74-8EBB-AE2DC8EA4
82F}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . :
fe80::5efe:169.254.129.236%12(Preferred)

Default Gateway . . . . . . . . . :
DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
fec0:0:0:ffff::2%1
fec0:0:0:ffff::3%1
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Local Area Connection* 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . :
isatap.{7F126FAC-5E91-4D09-A8B1-359AFDDF8
BFB}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

C:\Windows\system32>

** End **
Fred


can you post the text output of

ipconfig /all from an elevated cmd prompt when the computer is in
the "bad" state?

On Wed, 17 Oct 2007 17:55:20 -0400, "Frederick Smith"

Thanks Barb,
I performed steps 1-7 under RESOLUTION and rebooted. No change.
However,
I
forgot to report one behaviour. After sleep or hibernation mode,
[sometimes]Vista appears to be connected [router and internet],
browsing
works, etc. BUT, the connection is lost after a minute or so. Very
strange
as this is not the case after sleep or hibernation. Does this
clarify
anything for you?
Again, I only performed steps 1-7, not those following under the
MORE
INFORMATION section. I am going to call NetGear and point out this
article
to them and see if they can help. In the meantime, do you have
anything
else
to add?
Fred

Hmmn, take a look at
http://support.microsoft.com/default.aspx/kb/928233/en-us if you
haven't already.

On Wed, 17 Oct 2007 13:15:04 -0400, "Frederick Smith"

The laptop is an HP dv6406nr. I added 2 gigs of memory, otherwise
hardware
is as listed. Vista pre-installed. I use static IP addressing
until
I
can
resolve the problem. This will explain the ipconfig /all that
follows:

Microsoft Windows [Version 6.0.6000]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.

C:\Windows\system32>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Laptop-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Broadcom 802.11b/g WLAN
Physical Address. . . . . . . . . : 00-1A-73-70-CC-AF
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : NVIDIA nForce Networking
Controller
Physical Address. . . . . . . . . : 00-1B-24-65-4A-8A
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . :
fe80::8ca7:6e60:47f3:81ec%7(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.2(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 4.2.2.2
4.2.2.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Local Area Connection* 9:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling
Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . :
2001:0:4136:e38e:20b8:2dce:3f57:fefd(Pref
erred)
Link-local IPv6 Address . . . . . :
fe80::20b8:2dce:3f57:fefd%8(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Local Area Connection*:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . :
isatap.{DDC4E2EB-7106-4D74-8EBB-AE2DC8EA4
82F}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . :
fe80::5efe:192.168.1.2%12(Preferred)
Default Gateway . . . . . . . . . :
DNS Servers . . . . . . . . . . . : 4.2.2.2
4.2.2.1
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Local Area Connection* 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . :
isatap.{7F126FAC-5E91-4D09-A8B1-359AFDDF8
BFB}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes


** End **
Fred

Which exact laptop do you have? Did it come with Vista
pre-installed
or was this an upgrade?

Can you please post the text output of

ipconfig /all

run from an elevated cmd prompt?

On Wed, 17 Oct 2007 12:08:46 -0400, "Frederick Smith"

The KB article did not solve the problem. I have the latest
driver
for
my
Nvidia Gforce networking card. I have installed all windows
updates.
I
leave
the router and modem on 24/7.
--

Barb Bowman
MS Windows-MVP
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/
--

Barb Bowman
MS Windows-MVP
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/
--

Barb Bowman
MS Windows-MVP
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/
--

Barb Bowman
MS Windows-MVP
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/
--

Barb Bowman
MS Windows-MVP
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/
Click to expand...
Click to expand...
--

Barb Bowman
MS Windows-MVP
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/
Click to expand...
 
B

Barb Bowman

One other thing (can't remember if this was discussed) - do you have
Norton or something similar installed? Canyou temporarily uninstall
if you do?

and finally, if there is still a driver issue, the patch won't help.
so if you have tried several versions of the appropriate Nvidia
driver, then you should see what MS has to say.

Thanks Barb,

But, the patch is not making any difference. I even tried uninstalling it,
rebooting, and reinstalling, rebooting, and have the same problem? Isn't
this patch supposed to fix the problem I am having?? I need to understand
what you mean before I spend some $$ and call MS.

Fred
Barb Bowman said:
that is indeed the reason.

I would try rolling back the Nvidia driver as well. If you feel you
want to spend the $$ on official support, it is your option.

You are right. It was installed on 10/12. I must have missed it. That's
why
I get the message, "The update does not apply to your system". It's
because
it was already installed?

Fred

before you do that, I'd like to go back to the statement you made
that http://support.microsoft.com/default.aspx/kb/933872 would not
install on 32 bit Vista. there are two downloads on that KB, the
first one is for 32 bit Vista. EXACTLY what error message do you
get?

Can you check in Control Panel, Programs and see if it is already
installed?

On Thu, 18 Oct 2007 13:18:54 -0400, "Frederick Smith"

Thanks Barb,

I disabled wireless, unchecked IPv6 from Local Area Connection
Properties,
and rebooted. No change.
Fred
PS If I shelled out the $59 or whatever the cost for a per-incident
telephone call to MS do you think they might be able to help? I'm
getting
discouraged here.

Can you
1: disable the wireless adapter in device manager for now
2: unbind IPv6 from the wired connection

reboot

any better?

On Thu, 18 Oct 2007 12:05:29 -0400, "Frederick Smith"

Thanks Barb,
Keep in mind that when the laptop exits sleep mode it is connected to
the
internet and then disconnects after about a minute or so.
Here is the ipconfig /all [after disconnect]:

Microsoft Windows [Version 6.0.6000]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.

C:\Windows\system32>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Laptop-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Broadcom 802.11b/g WLAN
Physical Address. . . . . . . . . : 00-1A-73-70-CC-AF
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : NVIDIA nForce Networking
Controller
Physical Address. . . . . . . . . : 00-1B-24-65-4A-8A
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . :
fe80::8ca7:6e60:47f3:81ec%7(Preferred)
Autoconfiguration IPv4 Address. . : 169.254.129.236(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . :
DHCPv6 IAID . . . . . . . . . . . : 184556324
DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
fec0:0:0:ffff::2%1
fec0:0:0:ffff::3%1
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Local Area Connection* 9:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling
Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection*:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . :
isatap.{DDC4E2EB-7106-4D74-8EBB-AE2DC8EA4
82F}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . :
fe80::5efe:169.254.129.236%12(Preferred)

Default Gateway . . . . . . . . . :
DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
fec0:0:0:ffff::2%1
fec0:0:0:ffff::3%1
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Local Area Connection* 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . :
isatap.{7F126FAC-5E91-4D09-A8B1-359AFDDF8
BFB}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

C:\Windows\system32>

** End **
Fred


can you post the text output of

ipconfig /all from an elevated cmd prompt when the computer is in
the "bad" state?

On Wed, 17 Oct 2007 17:55:20 -0400, "Frederick Smith"

Thanks Barb,
I performed steps 1-7 under RESOLUTION and rebooted. No change.
However,
I
forgot to report one behaviour. After sleep or hibernation mode,
[sometimes]Vista appears to be connected [router and internet],
browsing
works, etc. BUT, the connection is lost after a minute or so. Very
strange
as this is not the case after sleep or hibernation. Does this
clarify
anything for you?
Again, I only performed steps 1-7, not those following under the
MORE
INFORMATION section. I am going to call NetGear and point out this
article
to them and see if they can help. In the meantime, do you have
anything
else
to add?
Fred

Hmmn, take a look at
http://support.microsoft.com/default.aspx/kb/928233/en-us if you
haven't already.

On Wed, 17 Oct 2007 13:15:04 -0400, "Frederick Smith"

The laptop is an HP dv6406nr. I added 2 gigs of memory, otherwise
hardware
is as listed. Vista pre-installed. I use static IP addressing
until
I
can
resolve the problem. This will explain the ipconfig /all that
follows:

Microsoft Windows [Version 6.0.6000]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.

C:\Windows\system32>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Laptop-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Broadcom 802.11b/g WLAN
Physical Address. . . . . . . . . : 00-1A-73-70-CC-AF
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : NVIDIA nForce Networking
Controller
Physical Address. . . . . . . . . : 00-1B-24-65-4A-8A
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . :
fe80::8ca7:6e60:47f3:81ec%7(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.2(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 4.2.2.2
4.2.2.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Local Area Connection* 9:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling
Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . :
2001:0:4136:e38e:20b8:2dce:3f57:fefd(Pref
erred)
Link-local IPv6 Address . . . . . :
fe80::20b8:2dce:3f57:fefd%8(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Local Area Connection*:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . :
isatap.{DDC4E2EB-7106-4D74-8EBB-AE2DC8EA4
82F}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . :
fe80::5efe:192.168.1.2%12(Preferred)
Default Gateway . . . . . . . . . :
DNS Servers . . . . . . . . . . . : 4.2.2.2
4.2.2.1
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Local Area Connection* 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . :
isatap.{7F126FAC-5E91-4D09-A8B1-359AFDDF8
BFB}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes


** End **
Fred

Which exact laptop do you have? Did it come with Vista
pre-installed
or was this an upgrade?

Can you please post the text output of

ipconfig /all

run from an elevated cmd prompt?

On Wed, 17 Oct 2007 12:08:46 -0400, "Frederick Smith"

The KB article did not solve the problem. I have the latest
driver
for
my
Nvidia Gforce networking card. I have installed all windows
updates.
I
leave
the router and modem on 24/7.
--

Barb Bowman
MS Windows-MVP
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/
--

Barb Bowman
MS Windows-MVP
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/
--

Barb Bowman
MS Windows-MVP
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/
--

Barb Bowman
MS Windows-MVP
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/
--

Barb Bowman
MS Windows-MVP
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/
Click to expand...
--

Barb Bowman
MS Windows-MVP
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/
Click to expand...
Click to expand...
--

Barb Bowman
MS Windows-MVP
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/
 
F

Frederick Smith

Thanks Barb,

I have AVG Anti-virus Free Edition. I could try uninstalling it and see if
it makes a difference. Are you sure anti-virus software could be
responsible? Internet Security Software with a firewall, etc. maybe.

Fred

Barb Bowman said:
One other thing (can't remember if this was discussed) - do you have
Norton or something similar installed? Canyou temporarily uninstall
if you do?

and finally, if there is still a driver issue, the patch won't help.
so if you have tried several versions of the appropriate Nvidia
driver, then you should see what MS has to say.

Thanks Barb,

But, the patch is not making any difference. I even tried uninstalling it,
rebooting, and reinstalling, rebooting, and have the same problem? Isn't
this patch supposed to fix the problem I am having?? I need to understand
what you mean before I spend some $$ and call MS.

Fred
Barb Bowman said:
that is indeed the reason.

I would try rolling back the Nvidia driver as well. If you feel you
want to spend the $$ on official support, it is your option.

On Thu, 18 Oct 2007 14:13:26 -0400, "Frederick Smith"

You are right. It was installed on 10/12. I must have missed it. That's
why
I get the message, "The update does not apply to your system". It's
because
it was already installed?

Fred

before you do that, I'd like to go back to the statement you made
that http://support.microsoft.com/default.aspx/kb/933872 would not
install on 32 bit Vista. there are two downloads on that KB, the
first one is for 32 bit Vista. EXACTLY what error message do you
get?

Can you check in Control Panel, Programs and see if it is already
installed?

On Thu, 18 Oct 2007 13:18:54 -0400, "Frederick Smith"

Thanks Barb,

I disabled wireless, unchecked IPv6 from Local Area Connection
Properties,
and rebooted. No change.
Fred
PS If I shelled out the $59 or whatever the cost for a per-incident
telephone call to MS do you think they might be able to help? I'm
getting
discouraged here.

Can you
1: disable the wireless adapter in device manager for now
2: unbind IPv6 from the wired connection

reboot

any better?

On Thu, 18 Oct 2007 12:05:29 -0400, "Frederick Smith"

Thanks Barb,
Keep in mind that when the laptop exits sleep mode it is connected
to
the
internet and then disconnects after about a minute or so.
Here is the ipconfig /all [after disconnect]:

Microsoft Windows [Version 6.0.6000]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.

C:\Windows\system32>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Laptop-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Broadcom 802.11b/g WLAN
Physical Address. . . . . . . . . : 00-1A-73-70-CC-AF
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : NVIDIA nForce Networking
Controller
Physical Address. . . . . . . . . : 00-1B-24-65-4A-8A
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . :
fe80::8ca7:6e60:47f3:81ec%7(Preferred)
Autoconfiguration IPv4 Address. . : 169.254.129.236(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . :
DHCPv6 IAID . . . . . . . . . . . : 184556324
DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
fec0:0:0:ffff::2%1
fec0:0:0:ffff::3%1
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Local Area Connection* 9:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling
Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection*:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . :
isatap.{DDC4E2EB-7106-4D74-8EBB-AE2DC8EA4
82F}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . :
fe80::5efe:169.254.129.236%12(Preferred)

Default Gateway . . . . . . . . . :
DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
fec0:0:0:ffff::2%1
fec0:0:0:ffff::3%1
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Local Area Connection* 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . :
isatap.{7F126FAC-5E91-4D09-A8B1-359AFDDF8
BFB}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

C:\Windows\system32>

** End **
Fred


can you post the text output of

ipconfig /all from an elevated cmd prompt when the computer is in
the "bad" state?

On Wed, 17 Oct 2007 17:55:20 -0400, "Frederick Smith"

Thanks Barb,
I performed steps 1-7 under RESOLUTION and rebooted. No change.
However,
I
forgot to report one behaviour. After sleep or hibernation mode,
[sometimes]Vista appears to be connected [router and internet],
browsing
works, etc. BUT, the connection is lost after a minute or so. Very
strange
as this is not the case after sleep or hibernation. Does this
clarify
anything for you?
Again, I only performed steps 1-7, not those following under the
MORE
INFORMATION section. I am going to call NetGear and point out this
article
to them and see if they can help. In the meantime, do you have
anything
else
to add?
Fred

Hmmn, take a look at
http://support.microsoft.com/default.aspx/kb/928233/en-us if you
haven't already.

On Wed, 17 Oct 2007 13:15:04 -0400, "Frederick Smith"

The laptop is an HP dv6406nr. I added 2 gigs of memory,
otherwise
hardware
is as listed. Vista pre-installed. I use static IP addressing
until
I
can
resolve the problem. This will explain the ipconfig /all that
follows:

Microsoft Windows [Version 6.0.6000]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.

C:\Windows\system32>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Laptop-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Broadcom 802.11b/g WLAN
Physical Address. . . . . . . . . : 00-1A-73-70-CC-AF
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : NVIDIA nForce Networking
Controller
Physical Address. . . . . . . . . : 00-1B-24-65-4A-8A
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . :
fe80::8ca7:6e60:47f3:81ec%7(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.2(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 4.2.2.2
4.2.2.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Local Area Connection* 9:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling
Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . :
2001:0:4136:e38e:20b8:2dce:3f57:fefd(Pref
erred)
Link-local IPv6 Address . . . . . :
fe80::20b8:2dce:3f57:fefd%8(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Local Area Connection*:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . :
isatap.{DDC4E2EB-7106-4D74-8EBB-AE2DC8EA4
82F}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . :
fe80::5efe:192.168.1.2%12(Preferred)
Default Gateway . . . . . . . . . :
DNS Servers . . . . . . . . . . . : 4.2.2.2
4.2.2.1
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Local Area Connection* 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . :
isatap.{7F126FAC-5E91-4D09-A8B1-359AFDDF8
BFB}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes


** End **
Fred

Which exact laptop do you have? Did it come with Vista
pre-installed
or was this an upgrade?

Can you please post the text output of

ipconfig /all

run from an elevated cmd prompt?

On Wed, 17 Oct 2007 12:08:46 -0400, "Frederick Smith"

The KB article did not solve the problem. I have the latest
driver
for
my
Nvidia Gforce networking card. I have installed all windows
updates.
I
leave
the router and modem on 24/7.
--

Barb Bowman
MS Windows-MVP
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/
--

Barb Bowman
MS Windows-MVP
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/
--

Barb Bowman
MS Windows-MVP
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/
--

Barb Bowman
MS Windows-MVP
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/
--

Barb Bowman
MS Windows-MVP
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/
--

Barb Bowman
MS Windows-MVP
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/
Click to expand...
Click to expand...
--

Barb Bowman
MS Windows-MVP
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/
Click to expand...
 
B

Barb Bowman

you could always re install it if it does not resolve the issue. I
don't use AVG so I don't know - but most of these install an LSP
that could impact networking. I use NOD32 myself.

Thanks Barb,

I have AVG Anti-virus Free Edition. I could try uninstalling it and see if
it makes a difference. Are you sure anti-virus software could be
responsible? Internet Security Software with a firewall, etc. maybe.

Fred

Barb Bowman said:
One other thing (can't remember if this was discussed) - do you have
Norton or something similar installed? Canyou temporarily uninstall
if you do?

and finally, if there is still a driver issue, the patch won't help.
so if you have tried several versions of the appropriate Nvidia
driver, then you should see what MS has to say.

Thanks Barb,

But, the patch is not making any difference. I even tried uninstalling it,
rebooting, and reinstalling, rebooting, and have the same problem? Isn't
this patch supposed to fix the problem I am having?? I need to understand
what you mean before I spend some $$ and call MS.

Fred
that is indeed the reason.

I would try rolling back the Nvidia driver as well. If you feel you
want to spend the $$ on official support, it is your option.

On Thu, 18 Oct 2007 14:13:26 -0400, "Frederick Smith"

You are right. It was installed on 10/12. I must have missed it. That's
why
I get the message, "The update does not apply to your system". It's
because
it was already installed?

Fred

before you do that, I'd like to go back to the statement you made
that http://support.microsoft.com/default.aspx/kb/933872 would not
install on 32 bit Vista. there are two downloads on that KB, the
first one is for 32 bit Vista. EXACTLY what error message do you
get?

Can you check in Control Panel, Programs and see if it is already
installed?

On Thu, 18 Oct 2007 13:18:54 -0400, "Frederick Smith"

Thanks Barb,

I disabled wireless, unchecked IPv6 from Local Area Connection
Properties,
and rebooted. No change.
Fred
PS If I shelled out the $59 or whatever the cost for a per-incident
telephone call to MS do you think they might be able to help? I'm
getting
discouraged here.

Can you
1: disable the wireless adapter in device manager for now
2: unbind IPv6 from the wired connection

reboot

any better?

On Thu, 18 Oct 2007 12:05:29 -0400, "Frederick Smith"

Thanks Barb,
Keep in mind that when the laptop exits sleep mode it is connected
to
the
internet and then disconnects after about a minute or so.
Here is the ipconfig /all [after disconnect]:

Microsoft Windows [Version 6.0.6000]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.

C:\Windows\system32>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Laptop-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Broadcom 802.11b/g WLAN
Physical Address. . . . . . . . . : 00-1A-73-70-CC-AF
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : NVIDIA nForce Networking
Controller
Physical Address. . . . . . . . . : 00-1B-24-65-4A-8A
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . :
fe80::8ca7:6e60:47f3:81ec%7(Preferred)
Autoconfiguration IPv4 Address. . : 169.254.129.236(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . :
DHCPv6 IAID . . . . . . . . . . . : 184556324
DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
fec0:0:0:ffff::2%1
fec0:0:0:ffff::3%1
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Local Area Connection* 9:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling
Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection*:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . :
isatap.{DDC4E2EB-7106-4D74-8EBB-AE2DC8EA4
82F}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . :
fe80::5efe:169.254.129.236%12(Preferred)

Default Gateway . . . . . . . . . :
DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
fec0:0:0:ffff::2%1
fec0:0:0:ffff::3%1
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Local Area Connection* 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . :
isatap.{7F126FAC-5E91-4D09-A8B1-359AFDDF8
BFB}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

C:\Windows\system32>

** End **
Fred


can you post the text output of

ipconfig /all from an elevated cmd prompt when the computer is in
the "bad" state?

On Wed, 17 Oct 2007 17:55:20 -0400, "Frederick Smith"

Thanks Barb,
I performed steps 1-7 under RESOLUTION and rebooted. No change.
However,
I
forgot to report one behaviour. After sleep or hibernation mode,
[sometimes]Vista appears to be connected [router and internet],
browsing
works, etc. BUT, the connection is lost after a minute or so. Very
strange
as this is not the case after sleep or hibernation. Does this
clarify
anything for you?
Again, I only performed steps 1-7, not those following under the
MORE
INFORMATION section. I am going to call NetGear and point out this
article
to them and see if they can help. In the meantime, do you have
anything
else
to add?
Fred

Hmmn, take a look at
http://support.microsoft.com/default.aspx/kb/928233/en-us if you
haven't already.

On Wed, 17 Oct 2007 13:15:04 -0400, "Frederick Smith"

The laptop is an HP dv6406nr. I added 2 gigs of memory,
otherwise
hardware
is as listed. Vista pre-installed. I use static IP addressing
until
I
can
resolve the problem. This will explain the ipconfig /all that
follows:

Microsoft Windows [Version 6.0.6000]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.

C:\Windows\system32>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Laptop-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Broadcom 802.11b/g WLAN
Physical Address. . . . . . . . . : 00-1A-73-70-CC-AF
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : NVIDIA nForce Networking
Controller
Physical Address. . . . . . . . . : 00-1B-24-65-4A-8A
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . :
fe80::8ca7:6e60:47f3:81ec%7(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.2(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 4.2.2.2
4.2.2.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Local Area Connection* 9:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling
Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . :
2001:0:4136:e38e:20b8:2dce:3f57:fefd(Pref
erred)
Link-local IPv6 Address . . . . . :
fe80::20b8:2dce:3f57:fefd%8(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Local Area Connection*:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . :
isatap.{DDC4E2EB-7106-4D74-8EBB-AE2DC8EA4
82F}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . :
fe80::5efe:192.168.1.2%12(Preferred)
Default Gateway . . . . . . . . . :
DNS Servers . . . . . . . . . . . : 4.2.2.2
4.2.2.1
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Local Area Connection* 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . :
isatap.{7F126FAC-5E91-4D09-A8B1-359AFDDF8
BFB}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes


** End **
Fred

Which exact laptop do you have? Did it come with Vista
pre-installed
or was this an upgrade?

Can you please post the text output of

ipconfig /all

run from an elevated cmd prompt?

On Wed, 17 Oct 2007 12:08:46 -0400, "Frederick Smith"

The KB article did not solve the problem. I have the latest
driver
for
my
Nvidia Gforce networking card. I have installed all windows
updates.
I
leave
the router and modem on 24/7.
--

Barb Bowman
MS Windows-MVP
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/
--

Barb Bowman
MS Windows-MVP
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/
--

Barb Bowman
MS Windows-MVP
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/
--

Barb Bowman
MS Windows-MVP
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/
--

Barb Bowman
MS Windows-MVP
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/
--

Barb Bowman
MS Windows-MVP
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/
Click to expand...
--

Barb Bowman
MS Windows-MVP
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/
Click to expand...
Click to expand...
--

Barb Bowman
MS Windows-MVP
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/
 
F

Frederick Smith

I used the System confuration Utility to do a selective startup bypassing
AVG. It did not make a difference.
Fred
Barb Bowman said:
you could always re install it if it does not resolve the issue. I
don't use AVG so I don't know - but most of these install an LSP
that could impact networking. I use NOD32 myself.

Thanks Barb,

I have AVG Anti-virus Free Edition. I could try uninstalling it and see if
it makes a difference. Are you sure anti-virus software could be
responsible? Internet Security Software with a firewall, etc. maybe.

Fred

Barb Bowman said:
One other thing (can't remember if this was discussed) - do you have
Norton or something similar installed? Canyou temporarily uninstall
if you do?

and finally, if there is still a driver issue, the patch won't help.
so if you have tried several versions of the appropriate Nvidia
driver, then you should see what MS has to say.

On Thu, 18 Oct 2007 18:24:53 -0400, "Frederick Smith"

Thanks Barb,

But, the patch is not making any difference. I even tried uninstalling
it,
rebooting, and reinstalling, rebooting, and have the same problem? Isn't
this patch supposed to fix the problem I am having?? I need to
understand
what you mean before I spend some $$ and call MS.

Fred
that is indeed the reason.

I would try rolling back the Nvidia driver as well. If you feel you
want to spend the $$ on official support, it is your option.

On Thu, 18 Oct 2007 14:13:26 -0400, "Frederick Smith"

You are right. It was installed on 10/12. I must have missed it.
That's
why
I get the message, "The update does not apply to your system". It's
because
it was already installed?

Fred

before you do that, I'd like to go back to the statement you made
that http://support.microsoft.com/default.aspx/kb/933872 would not
install on 32 bit Vista. there are two downloads on that KB, the
first one is for 32 bit Vista. EXACTLY what error message do you
get?

Can you check in Control Panel, Programs and see if it is already
installed?

On Thu, 18 Oct 2007 13:18:54 -0400, "Frederick Smith"

Thanks Barb,

I disabled wireless, unchecked IPv6 from Local Area Connection
Properties,
and rebooted. No change.
Fred
PS If I shelled out the $59 or whatever the cost for a per-incident
telephone call to MS do you think they might be able to help? I'm
getting
discouraged here.

Can you
1: disable the wireless adapter in device manager for now
2: unbind IPv6 from the wired connection

reboot

any better?

On Thu, 18 Oct 2007 12:05:29 -0400, "Frederick Smith"

Thanks Barb,
Keep in mind that when the laptop exits sleep mode it is connected
to
the
internet and then disconnects after about a minute or so.
Here is the ipconfig /all [after disconnect]:

Microsoft Windows [Version 6.0.6000]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.

C:\Windows\system32>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Laptop-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Broadcom 802.11b/g WLAN
Physical Address. . . . . . . . . : 00-1A-73-70-CC-AF
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : NVIDIA nForce Networking
Controller
Physical Address. . . . . . . . . : 00-1B-24-65-4A-8A
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . :
fe80::8ca7:6e60:47f3:81ec%7(Preferred)
Autoconfiguration IPv4 Address. . : 169.254.129.236(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . :
DHCPv6 IAID . . . . . . . . . . . : 184556324
DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
fec0:0:0:ffff::2%1
fec0:0:0:ffff::3%1
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Local Area Connection* 9:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling
Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection*:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . :
isatap.{DDC4E2EB-7106-4D74-8EBB-AE2DC8EA4
82F}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . :
fe80::5efe:169.254.129.236%12(Preferred)

Default Gateway . . . . . . . . . :
DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
fec0:0:0:ffff::2%1
fec0:0:0:ffff::3%1
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Local Area Connection* 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . :
isatap.{7F126FAC-5E91-4D09-A8B1-359AFDDF8
BFB}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

C:\Windows\system32>

** End **
Fred


can you post the text output of

ipconfig /all from an elevated cmd prompt when the computer is
in
the "bad" state?

On Wed, 17 Oct 2007 17:55:20 -0400, "Frederick Smith"

Thanks Barb,
I performed steps 1-7 under RESOLUTION and rebooted. No change.
However,
I
forgot to report one behaviour. After sleep or hibernation mode,
[sometimes]Vista appears to be connected [router and internet],
browsing
works, etc. BUT, the connection is lost after a minute or so.
Very
strange
as this is not the case after sleep or hibernation. Does this
clarify
anything for you?
Again, I only performed steps 1-7, not those following under the
MORE
INFORMATION section. I am going to call NetGear and point out
this
article
to them and see if they can help. In the meantime, do you have
anything
else
to add?
Fred

Hmmn, take a look at
http://support.microsoft.com/default.aspx/kb/928233/en-us if
you
haven't already.

On Wed, 17 Oct 2007 13:15:04 -0400, "Frederick Smith"

The laptop is an HP dv6406nr. I added 2 gigs of memory,
otherwise
hardware
is as listed. Vista pre-installed. I use static IP addressing
until
I
can
resolve the problem. This will explain the ipconfig /all that
follows:

Microsoft Windows [Version 6.0.6000]
Copyright (c) 2006 Microsoft Corporation. All rights
reserved.

C:\Windows\system32>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Laptop-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Broadcom 802.11b/g WLAN
Physical Address. . . . . . . . . : 00-1A-73-70-CC-AF
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : NVIDIA nForce
Networking
Controller
Physical Address. . . . . . . . . : 00-1B-24-65-4A-8A
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . :
fe80::8ca7:6e60:47f3:81ec%7(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.2(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 4.2.2.2
4.2.2.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Local Area Connection* 9:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling
Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . :
2001:0:4136:e38e:20b8:2dce:3f57:fefd(Pref
erred)
Link-local IPv6 Address . . . . . :
fe80::20b8:2dce:3f57:fefd%8(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Local Area Connection*:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . :
isatap.{DDC4E2EB-7106-4D74-8EBB-AE2DC8EA4
82F}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . :
fe80::5efe:192.168.1.2%12(Preferred)
Default Gateway . . . . . . . . . :
DNS Servers . . . . . . . . . . . : 4.2.2.2
4.2.2.1
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Local Area Connection* 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . :
isatap.{7F126FAC-5E91-4D09-A8B1-359AFDDF8
BFB}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes


** End **
Fred

Which exact laptop do you have? Did it come with Vista
pre-installed
or was this an upgrade?

Can you please post the text output of

ipconfig /all

run from an elevated cmd prompt?

On Wed, 17 Oct 2007 12:08:46 -0400, "Frederick Smith"

The KB article did not solve the problem. I have the latest
driver
for
my
Nvidia Gforce networking card. I have installed all windows
updates.
I
leave
the router and modem on 24/7.
--

Barb Bowman
MS Windows-MVP
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/
--

Barb Bowman
MS Windows-MVP
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/
--

Barb Bowman
MS Windows-MVP
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/
--

Barb Bowman
MS Windows-MVP
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/
--

Barb Bowman
MS Windows-MVP
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/
--

Barb Bowman
MS Windows-MVP
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/
--

Barb Bowman
MS Windows-MVP
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/
Click to expand...
Click to expand...
--

Barb Bowman
MS Windows-MVP
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/
Click to expand...
 
F

Frederick Smith

** Sigh ** Maybe it's time to use the recovery DVD and restore the system
back to factory
Fred.
Barb Bowman said:
you could always re install it if it does not resolve the issue. I
don't use AVG so I don't know - but most of these install an LSP
that could impact networking. I use NOD32 myself.

Thanks Barb,

I have AVG Anti-virus Free Edition. I could try uninstalling it and see if
it makes a difference. Are you sure anti-virus software could be
responsible? Internet Security Software with a firewall, etc. maybe.

Fred

Barb Bowman said:
One other thing (can't remember if this was discussed) - do you have
Norton or something similar installed? Canyou temporarily uninstall
if you do?

and finally, if there is still a driver issue, the patch won't help.
so if you have tried several versions of the appropriate Nvidia
driver, then you should see what MS has to say.

On Thu, 18 Oct 2007 18:24:53 -0400, "Frederick Smith"

Thanks Barb,

But, the patch is not making any difference. I even tried uninstalling
it,
rebooting, and reinstalling, rebooting, and have the same problem? Isn't
this patch supposed to fix the problem I am having?? I need to
understand
what you mean before I spend some $$ and call MS.

Fred
that is indeed the reason.

I would try rolling back the Nvidia driver as well. If you feel you
want to spend the $$ on official support, it is your option.

On Thu, 18 Oct 2007 14:13:26 -0400, "Frederick Smith"

You are right. It was installed on 10/12. I must have missed it.
That's
why
I get the message, "The update does not apply to your system". It's
because
it was already installed?

Fred

before you do that, I'd like to go back to the statement you made
that http://support.microsoft.com/default.aspx/kb/933872 would not
install on 32 bit Vista. there are two downloads on that KB, the
first one is for 32 bit Vista. EXACTLY what error message do you
get?

Can you check in Control Panel, Programs and see if it is already
installed?

On Thu, 18 Oct 2007 13:18:54 -0400, "Frederick Smith"

Thanks Barb,

I disabled wireless, unchecked IPv6 from Local Area Connection
Properties,
and rebooted. No change.
Fred
PS If I shelled out the $59 or whatever the cost for a per-incident
telephone call to MS do you think they might be able to help? I'm
getting
discouraged here.

Can you
1: disable the wireless adapter in device manager for now
2: unbind IPv6 from the wired connection

reboot

any better?

On Thu, 18 Oct 2007 12:05:29 -0400, "Frederick Smith"

Thanks Barb,
Keep in mind that when the laptop exits sleep mode it is connected
to
the
internet and then disconnects after about a minute or so.
Here is the ipconfig /all [after disconnect]:

Microsoft Windows [Version 6.0.6000]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.

C:\Windows\system32>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Laptop-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Broadcom 802.11b/g WLAN
Physical Address. . . . . . . . . : 00-1A-73-70-CC-AF
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : NVIDIA nForce Networking
Controller
Physical Address. . . . . . . . . : 00-1B-24-65-4A-8A
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . :
fe80::8ca7:6e60:47f3:81ec%7(Preferred)
Autoconfiguration IPv4 Address. . : 169.254.129.236(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . :
DHCPv6 IAID . . . . . . . . . . . : 184556324
DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
fec0:0:0:ffff::2%1
fec0:0:0:ffff::3%1
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Local Area Connection* 9:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling
Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection*:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . :
isatap.{DDC4E2EB-7106-4D74-8EBB-AE2DC8EA4
82F}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . :
fe80::5efe:169.254.129.236%12(Preferred)

Default Gateway . . . . . . . . . :
DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
fec0:0:0:ffff::2%1
fec0:0:0:ffff::3%1
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Local Area Connection* 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . :
isatap.{7F126FAC-5E91-4D09-A8B1-359AFDDF8
BFB}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

C:\Windows\system32>

** End **
Fred


can you post the text output of

ipconfig /all from an elevated cmd prompt when the computer is
in
the "bad" state?

On Wed, 17 Oct 2007 17:55:20 -0400, "Frederick Smith"

Thanks Barb,
I performed steps 1-7 under RESOLUTION and rebooted. No change.
However,
I
forgot to report one behaviour. After sleep or hibernation mode,
[sometimes]Vista appears to be connected [router and internet],
browsing
works, etc. BUT, the connection is lost after a minute or so.
Very
strange
as this is not the case after sleep or hibernation. Does this
clarify
anything for you?
Again, I only performed steps 1-7, not those following under the
MORE
INFORMATION section. I am going to call NetGear and point out
this
article
to them and see if they can help. In the meantime, do you have
anything
else
to add?
Fred

Hmmn, take a look at
http://support.microsoft.com/default.aspx/kb/928233/en-us if
you
haven't already.

On Wed, 17 Oct 2007 13:15:04 -0400, "Frederick Smith"

The laptop is an HP dv6406nr. I added 2 gigs of memory,
otherwise
hardware
is as listed. Vista pre-installed. I use static IP addressing
until
I
can
resolve the problem. This will explain the ipconfig /all that
follows:

Microsoft Windows [Version 6.0.6000]
Copyright (c) 2006 Microsoft Corporation. All rights
reserved.

C:\Windows\system32>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Laptop-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Broadcom 802.11b/g WLAN
Physical Address. . . . . . . . . : 00-1A-73-70-CC-AF
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : NVIDIA nForce
Networking
Controller
Physical Address. . . . . . . . . : 00-1B-24-65-4A-8A
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . :
fe80::8ca7:6e60:47f3:81ec%7(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.2(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 4.2.2.2
4.2.2.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Local Area Connection* 9:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling
Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . :
2001:0:4136:e38e:20b8:2dce:3f57:fefd(Pref
erred)
Link-local IPv6 Address . . . . . :
fe80::20b8:2dce:3f57:fefd%8(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Local Area Connection*:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . :
isatap.{DDC4E2EB-7106-4D74-8EBB-AE2DC8EA4
82F}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . :
fe80::5efe:192.168.1.2%12(Preferred)
Default Gateway . . . . . . . . . :
DNS Servers . . . . . . . . . . . : 4.2.2.2
4.2.2.1
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Local Area Connection* 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . :
isatap.{7F126FAC-5E91-4D09-A8B1-359AFDDF8
BFB}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes


** End **
Fred

Which exact laptop do you have? Did it come with Vista
pre-installed
or was this an upgrade?

Can you please post the text output of

ipconfig /all

run from an elevated cmd prompt?

On Wed, 17 Oct 2007 12:08:46 -0400, "Frederick Smith"

The KB article did not solve the problem. I have the latest
driver
for
my
Nvidia Gforce networking card. I have installed all windows
updates.
I
leave
the router and modem on 24/7.
--

Barb Bowman
MS Windows-MVP
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/
--

Barb Bowman
MS Windows-MVP
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/
--

Barb Bowman
MS Windows-MVP
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/
--

Barb Bowman
MS Windows-MVP
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/
--

Barb Bowman
MS Windows-MVP
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/
--

Barb Bowman
MS Windows-MVP
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/
--

Barb Bowman
MS Windows-MVP
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/
Click to expand...
Click to expand...
--

Barb Bowman
MS Windows-MVP
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/
Click to expand...
 
B

Barb Bowman

Just be sure to back up your data files first.

** Sigh ** Maybe it's time to use the recovery DVD and restore the system
back to factory
Fred.
Barb Bowman said:
you could always re install it if it does not resolve the issue. I
don't use AVG so I don't know - but most of these install an LSP
that could impact networking. I use NOD32 myself.

Thanks Barb,

I have AVG Anti-virus Free Edition. I could try uninstalling it and see if
it makes a difference. Are you sure anti-virus software could be
responsible? Internet Security Software with a firewall, etc. maybe.

Fred

One other thing (can't remember if this was discussed) - do you have
Norton or something similar installed? Canyou temporarily uninstall
if you do?

and finally, if there is still a driver issue, the patch won't help.
so if you have tried several versions of the appropriate Nvidia
driver, then you should see what MS has to say.

On Thu, 18 Oct 2007 18:24:53 -0400, "Frederick Smith"

Thanks Barb,

But, the patch is not making any difference. I even tried uninstalling
it,
rebooting, and reinstalling, rebooting, and have the same problem? Isn't
this patch supposed to fix the problem I am having?? I need to
understand
what you mean before I spend some $$ and call MS.

Fred
that is indeed the reason.

I would try rolling back the Nvidia driver as well. If you feel you
want to spend the $$ on official support, it is your option.

On Thu, 18 Oct 2007 14:13:26 -0400, "Frederick Smith"

You are right. It was installed on 10/12. I must have missed it.
That's
why
I get the message, "The update does not apply to your system". It's
because
it was already installed?

Fred

before you do that, I'd like to go back to the statement you made
that http://support.microsoft.com/default.aspx/kb/933872 would not
install on 32 bit Vista. there are two downloads on that KB, the
first one is for 32 bit Vista. EXACTLY what error message do you
get?

Can you check in Control Panel, Programs and see if it is already
installed?

On Thu, 18 Oct 2007 13:18:54 -0400, "Frederick Smith"

Thanks Barb,

I disabled wireless, unchecked IPv6 from Local Area Connection
Properties,
and rebooted. No change.
Fred
PS If I shelled out the $59 or whatever the cost for a per-incident
telephone call to MS do you think they might be able to help? I'm
getting
discouraged here.

Can you
1: disable the wireless adapter in device manager for now
2: unbind IPv6 from the wired connection

reboot

any better?

On Thu, 18 Oct 2007 12:05:29 -0400, "Frederick Smith"

Thanks Barb,
Keep in mind that when the laptop exits sleep mode it is connected
to
the
internet and then disconnects after about a minute or so.
Here is the ipconfig /all [after disconnect]:

Microsoft Windows [Version 6.0.6000]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.

C:\Windows\system32>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Laptop-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Broadcom 802.11b/g WLAN
Physical Address. . . . . . . . . : 00-1A-73-70-CC-AF
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : NVIDIA nForce Networking
Controller
Physical Address. . . . . . . . . : 00-1B-24-65-4A-8A
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . :
fe80::8ca7:6e60:47f3:81ec%7(Preferred)
Autoconfiguration IPv4 Address. . : 169.254.129.236(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . :
DHCPv6 IAID . . . . . . . . . . . : 184556324
DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
fec0:0:0:ffff::2%1
fec0:0:0:ffff::3%1
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Local Area Connection* 9:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling
Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection*:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . :
isatap.{DDC4E2EB-7106-4D74-8EBB-AE2DC8EA4
82F}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . :
fe80::5efe:169.254.129.236%12(Preferred)

Default Gateway . . . . . . . . . :
DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
fec0:0:0:ffff::2%1
fec0:0:0:ffff::3%1
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Local Area Connection* 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . :
isatap.{7F126FAC-5E91-4D09-A8B1-359AFDDF8
BFB}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

C:\Windows\system32>

** End **
Fred


can you post the text output of

ipconfig /all from an elevated cmd prompt when the computer is
in
the "bad" state?

On Wed, 17 Oct 2007 17:55:20 -0400, "Frederick Smith"

Thanks Barb,
I performed steps 1-7 under RESOLUTION and rebooted. No change.
However,
I
forgot to report one behaviour. After sleep or hibernation mode,
[sometimes]Vista appears to be connected [router and internet],
browsing
works, etc. BUT, the connection is lost after a minute or so.
Very
strange
as this is not the case after sleep or hibernation. Does this
clarify
anything for you?
Again, I only performed steps 1-7, not those following under the
MORE
INFORMATION section. I am going to call NetGear and point out
this
article
to them and see if they can help. In the meantime, do you have
anything
else
to add?
Fred

Hmmn, take a look at
http://support.microsoft.com/default.aspx/kb/928233/en-us if
you
haven't already.

On Wed, 17 Oct 2007 13:15:04 -0400, "Frederick Smith"

The laptop is an HP dv6406nr. I added 2 gigs of memory,
otherwise
hardware
is as listed. Vista pre-installed. I use static IP addressing
until
I
can
resolve the problem. This will explain the ipconfig /all that
follows:

Microsoft Windows [Version 6.0.6000]
Copyright (c) 2006 Microsoft Corporation. All rights
reserved.

C:\Windows\system32>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Laptop-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Broadcom 802.11b/g WLAN
Physical Address. . . . . . . . . : 00-1A-73-70-CC-AF
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : NVIDIA nForce
Networking
Controller
Physical Address. . . . . . . . . : 00-1B-24-65-4A-8A
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . :
fe80::8ca7:6e60:47f3:81ec%7(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.2(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 4.2.2.2
4.2.2.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Local Area Connection* 9:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling
Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . :
2001:0:4136:e38e:20b8:2dce:3f57:fefd(Pref
erred)
Link-local IPv6 Address . . . . . :
fe80::20b8:2dce:3f57:fefd%8(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Local Area Connection*:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . :
isatap.{DDC4E2EB-7106-4D74-8EBB-AE2DC8EA4
82F}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . :
fe80::5efe:192.168.1.2%12(Preferred)
Default Gateway . . . . . . . . . :
DNS Servers . . . . . . . . . . . : 4.2.2.2
4.2.2.1
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Local Area Connection* 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . :
isatap.{7F126FAC-5E91-4D09-A8B1-359AFDDF8
BFB}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes


** End **
Fred

Which exact laptop do you have? Did it come with Vista
pre-installed
or was this an upgrade?

Can you please post the text output of

ipconfig /all

run from an elevated cmd prompt?

On Wed, 17 Oct 2007 12:08:46 -0400, "Frederick Smith"

The KB article did not solve the problem. I have the latest
driver
for
my
Nvidia Gforce networking card. I have installed all windows
updates.
I
leave
the router and modem on 24/7.
--

Barb Bowman
MS Windows-MVP
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/
--

Barb Bowman
MS Windows-MVP
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/
--

Barb Bowman
MS Windows-MVP
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/
--

Barb Bowman
MS Windows-MVP
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/
--

Barb Bowman
MS Windows-MVP
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/
--

Barb Bowman
MS Windows-MVP
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/
--

Barb Bowman
MS Windows-MVP
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/
Click to expand...
--

Barb Bowman
MS Windows-MVP
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/
Click to expand...
Click to expand...
--

Barb Bowman
MS Windows-MVP
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/
 

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