Vista can't copy files from network share on XPPro

[MDaniel]

I have an XP Pro machine with a folder shared with full control for
everyone. All other machines, regardless of Windows version, have no
problem accessing this share with full control. I've installed Vista
Ultimate RTM on two machines and have had the following problem on both:

Both Vista machines can read/write/execute files that are in that
network share. For example, if its a .pdf, .txt, or .doc, I can double
click it from the Vista machines and it opens just fine with the
appropriate application. If its an .exe, like the installer for Firefox,
it'll launch and install the program. I can also save and delete files
and folders on that network share from the Vista machine. So far so
good.

The problem is with simply trying to copy a file from that share TO the
Vista machine. I get an error message titled "Destination Folder Access
Denied" that reads "You need permission to perform this action". It
doesn't matter where I copy the file to. Desktop, Public, Documents,
etc. Same thing. So I can open/execute it, but I can't copy it.

This happens on both Vista machines. I have enabled the Public folder on
both Vistas and they can copy files to/from each other. And the XP
machine can copy to/from the Vistas' Public folders.

I am an using the same administrator account on all machines. The
problem is the same whether I use Vista's explorer or command prompt.

I haven't found much on Google but I did try disabling UAC, firewalls on
all machines, and even IE7's Protected Mode without any success.

 

[Michael Price]

I have seen the same thing only when copying from the Vista machine.

I would be interested in what the final outcome is.

 

[Guest]

in the networking and sharing center there is a setting called "Password
protected Sharing". If you set this to false, then it will start working.
By default it is set to On so only people with user id and password on the
destination machine can access it. If you turn it off you should be fine.
(of course anybody on your network will have access to that as well).

 

[MDaniel]

No, the problem is not with network users accessing files on the Vista
machine's shares. I'm using the same admin level accounts on all
machines and that part works fine. The problem is with Vista accessing a
share on an XP machine (which it can do) and then copying a file from
that share to the Vista machine. Reading/writing/executing on the share
work, but simply copying a file to the local (Vista) hard drive fails.

 

[BVH]

I''ve got the same problem with a 2003 share... Everything is working fine I
can copy to the share, edit files on the share but the second I try to copy
or move off the share to vista I get the "Destination Folder Access Denied"
"You need permission to perform this action" error.. Kinda sounds to me like
the *Destination Folder* on the Vista machine is the one blocking the copy
the file!

I did find out that if I copy a file from Vista to the share and then copy
it back everything works fine with that one file or folder...

I'm at a total loss I've spent the last 3 nights doing nothing but searching
the web for answers and trying everything I can think of that might affect a
share like this. I really don't understand how more people aren't having
this problem. My business partner is getting the same thing on his home
domain and we get it at our office as well?!

Is anyone else having any problems copying / moving a file from a 2003 or XP
share onto the Vista machine? Did none of you backup your XP workstation or
laptop data on a share and then want to copy it back over after you
installed Vista?

My only guess is there is a common sharing misconfiguration with a hand full
of people and the rest of working fine or that no one actually transfers
files between there computers anymore..

Benjamin VH

 

[MDaniel]

Yeah this one's really got me stumped too. I work on other people's PCs
all day long figuring out things like this and I'm drawing zippo on this
one. It seems like it would be a common problem too. You throw Vista on
a spare computer, connect it to the LAN, try to grab a file off a share,
and BOOM: brick wall.

FWIW, I'm pretty sure I didn't do anything exotic during Vista's setup.
Its pretty much defaults. I set the workgroup name and username/password
to match my existing LAN, and told Vista that this is my home network.

My wild guess is that is some new security "feature" somewhere that
we're not finding. It reminds me a little of when you download an .exe
file from the Internet with IE6 on XP-SP2 and when you try to run it, it
denies access. Then you have to go into its property sheet and tell it
that its OK. Its like Vista doesn't quite trust the XP/2003 machine over
the network and doesn't want the user, even an admin, to bring over
potentially hazardous files.

 

[BVH]

It's not an enabling sharing issue. We're connected FROM Vista *TO* XP /
2003 Server Share. We can see the files, the folders everything is working
great. I can copy to the share and delete stuff.. The second I try to move
something off the XP / 2003 Share onto the Vista share I get you don't have
premissions errors...

 

[BVH]

MDaniel,

I've got some breaking news on this problem! I took my laptop to our
office.. I unjoined it from my home domain as I would rather it not be on
one anyway.. So I'm in a workgroup setup now everything is still bugging out
at home with the shares.

I connect to the office network UNC over to a share off our file server to
test..
Prompted for username and password and poof I'm on..
So far the same as home.
Now I try and copy off something from the share and you know what.. It
worked.. Just copied right over!! I was so happy and pissed off all the same
time!

So with that said I've not had time to look at what's different between the
domains yet.. I will however on Saterday and let you know what I find out..

Benjamn VH

 

[MDaniel]

Just so I understand what you did:

The Vista machine is in workgroup mode as opposed to being a domain
member and you're logged into it locally with credentials that don't
exist on the domain at work. So when you tried to access a share at
work, it prompted you for credentials, and after you entered a name and
password, it worked?

Here's the results of another test I did:

My machines are all in a workgroup, not a domain. Neither has even been
joined to a domain. I've been using the same username/password on both
the XP and Vista machines but for this test, I logged onto Vista using a
name and password that don't exist on the XP machine.

Logged on the Vista with this other name/password, I entered the UNC
name of the XP machine into the address bar and a list of its shares
came up, but I couldn't open any of the shared folders. It didn't ask me
for a name and password. It just said access denied until I granted the
guest account priveleges on this share from the XP machine.

So I went to a command prompt and issed the following:

net use p: \\xp_machine\share_name /user:mike *

It prompted me for mike's password (Mike is my main admin account on the
XP machine) and it created the mapped drive. But I had the same problem
copying files from it as I had before when I was simply logging on to
Vista as Mike. *sigh*

Oh, I also tried right clicking the command prompt and running it as
Administrator. I mapped my xp share to a drive and got the same thing. I
can only copy a file from it if it was created on the Vista machine. So
it doesn't seem to be a permission, UAC, or Explorer issue.

I did some more Google searching and found one hit about someone having
the same problem on Vista x64 but no solution.

Mike

 

[MDaniel]

Whoa, I think I just made a discovery. My Vista machine is a laptop
that's dual booting with the older WinXP installation. When Vista's
running, its installed to C drive and it sees XP's C drive as D which is
also an NTFS partition. The file copying access denied also happens when
I try to copy files from the network to the D drive. So its not just
protecting the system drive.

BUT, I plugged a flash drive into my Vista machine and had no problem
copying files from the network share to it. Once on the flash drive,
Vista has no complaints copying the files from there to the desktop or
the D drive.

Since I can't format this flash drive to NTFS and I can't install Vista
onto a FAT32 partition right now, I don't know exactly what's going on,
but I'm suspecting some new Vista NTFS black magic.

The other machine I experienced this on was a brand new machine onto
which I installed Vista on an NTFS partition created during setup. I
don't have possession of that computer anymore but I just built myself a
very similar one and once the memory arrives on Monday, I'll be able to
play around some more. Unless someone wants to install Vista on a FAT32
drive and see what happens.

Mike

PS. I just fired up Win98 in a virtual machine on my main XP Desktop and
shared a folder to the network. Vista has no problem copying files from
the Win98's share which is of course on a FAT32 volume.

I always thought that the underlying file system of a network share
didn't really matter across the LAN. After all, Win9x machines, which
can't access NTFS volumes, have never had a problem accessing NT/2K/XP
shares on an NTFS volume across the LAN. But now it appears that Vista
doesn't like to copy from a share on an NTFS volume to an local NTFS
volume. If either side is FAT32, the copying works. Great. Lets all go
back to an outdated and insecure file system just so Vista will play
nice on a LAN.

 

[Bruce Sanderson]

There are a few interesting issues with UAC when logged on with an
"administrative" user account, particulalry in Domains. For example, it is
essentially not possible to use a different user account and be "elevated"
at the same time.

I've found it considerably easier to use a Domain user account that is NOT
an administrator on the Vista computer. Then, when you really need to do
something administrative, you get a prompt for a different user account, not
just the "elevation" prompt and you can supply a different Domain or local
user account for that process.

Have you tried logging on with a Domain user account that is NOT an
administrator on the Vista computer - do you get the same problem?

 

[MDaniel]

This is not a UAC or domain issue since I've disabled UAC and don't have
a domain in this case. I've logged on to Vista as an admin, even "the"
Administrator, and a normal user. I've run a command prompt as admin or
normal user and used DOS commands to try to copy files. I've even
created a new folder on the C drive and ensured that NTFS permissions
gave full control to everyone, authenticated users, users,
administrators, guest, and even specific user accounts. Neither the XP
machine I'm trying to copy files from nor the Vista machines that are
accessing the share and trying to copy files have ever been members of a
domain.

This isn't a simple NTFS or sharing permission issue. I've been working
with permissions long enough to know how to deal with them. No other
machine on the LAN running any other version of Windows using same logon
accounts has ever had any problem copying files from a network share.

The Vista machine, given the appropriate NTFS permissions on the shared
folder on the XP machine, can read, traverse, modify, write, execute,
delete, etc files/folders on the shared folder. The only problem is with
actually copying a file. Its weird that I can execute/open a file, but I
can't simply copy it. So how is it that I get "access denied" only when
copying a file from a network share (where I have full control) to a
folder on my hard drive (where I have full control)?

The only variable I've found that has any affect on the issue is the
file system on one side or the other. If I plug a FAT32 flash drive into
the Vista machine, I can copy files from the network to it no problem.
When I shared a folder from a Win98 machine (of course FAT32), I had no
problem copying a file from it to either NTFS volume on the Vista
machine. Its just when the network share is on an NTFS volume, AND I try
to copy it to an NTFS volume on the Vista machine do I get denied
access. But a two step copying (network share -> local FAT32 drive ->
local NTFS drive) goes OK.

 

[Bruce Sanderson]

Sorry, Mike, but I'm somewhat stumped. I just tried what I understand your
scenario to be between an XP SP2 and a Vista RTM 32 bit computer at home and
can not reproduce your problem. It's not much help, but I suspect something
unusual about your Vista installation. I've been using Vista and XP SP2 at
home and in the office and been able to copy files back and forth without
any problems, except that the Vista file copy function seems to be somewhat
slow!

Here's the scenario I just tested at home:

1. Logged on to the Vista computer
2. created a new folder under the root of the C partition
3. changed the permissions (NTFS) for the new folder to Users, Modify
4. in Start, Run, keyed the \\ followed by the name of the XP SP2 computer
5. got a prompt for credentials
6. supplied the credentials for the XP SP2 computer
7. Explorer opened showing me the shares on the XP SP2 computer
8. opened one of the shares
9. using drag and drop, copied files from the share on the XP SP2 computer
to the newly created folder on the Vista 32 bit RTM computer

On the Vista computer, I was logged on with a local user account that is a
member of the Adminstrators group. UAC is on. The Vista install is a brand
new, clean install of Vista RTM Ultimate. In Network and Sharing Center:
Network Discovery is On
File Sharing is On
Public Folder Sharing is Off
Printer Sharing is Off (no printers installed)
Password protected sharing is On
Media Sharing is Off

I've not made any adjustments to the Firewall or other security stuff.

The Vista and XP SP2 computers actually have different names for their
Workgroup.

Perhaps someone else has some suggestions. I'm going to be away for about
the next 10 days and will most likely be newsgroup disconnected for the
duration!

Merry Christmas and a Happy New Year!
--
Bruce Sanderson MVP Printing
http://members.shaw.ca/bsanders

It is perfectly useless to know the right answer to the wrong question.

 

[MDaniel]

After a lot more detective work, I think I've finally figured it out. It
has something to do with Kaspersky Antivirus running on the XP machine
and NTFS ADS (alternate data streams). ADS isn't something I think about
much but its existance is filed away somewhere in my brain. I also
remember that one time when I needed to uninstall Kaspersky, it asked if
I wanted to remove the ADS data so I know they must use ADS.

So here's the deal: If Kaspersky's realtime monitor is running on the XP
machine, it must add ADS data to every file. Vista pukes when it
encounters this and forbids copying the file to its own NTFS volumes.

Back on XP: Snoozing Kaspersky, moving a file from the C drive (NTFS) to
a FAT drive (where ADS is stripped), then back to the C drive, allows
Vista to copy the file over the network. Kaspersky MUST be disabled
during this operation and MUST NOT be re-enabled before Vista copys the
file. Also, simply snoozing Kaspersky isn't enough: You must move the
file through a FAT32 volume to strip the ADS data before Vista will
accept it.

I'm running Kaspersky Antivirus Personal 5.0.391 on the XP computer with
it set to automatically download all updates from the Internet. I don't
see any program patches on their web site or any help pages that
describe this problem.

 

[BVH]

HOLY GOD MAN!! You rock! I've got Kaspersky on my 2003 Server and my XP
machines! I do have a question however... I wonder if you have Kaspersky
enabled and then copy a file to a FAT32 Drive and then back do you still get
the access errors??

The fact that you're coping files to FAT32 share and back means that your
clearing the entire premissions structure off the files and then rewriting
on the copy back..

I'll play around with this Kaspersky route on our stuff and see what
happens. I do however have Kaspersky running on my Office Domain as well
with no problems there. But the settings are very likely different on the
KAV install at my house and my office.

More to come. Sorry for the delay things have been crazy with Family and
what not.

Benjamin VH

 

[MDaniel]

After copying a file from the NTFS drive to a FAT32 drive and back to
the NTFS drive (with Kaspersky snoozed during the process), the file
will be copyable from the NTFS share. Once I re-enable Kaspersky, its
"access denied" again, even if I don't touch the file from XP.

I just did another experiment: I snoozed the AV, then edited the
permissions on a single file on the NTFS share. I broke inheritance,
cleared the ACL, then created a new ACE with full control for everyone.
Vista still won't copy it. The file must be copied through a FAT32
volume with the AV snoozed to become copyable by Vista.

Mike

 

[BVH]

Mike,

Kk. I have a couple minutes to mess with this finally. Life has been
crazy with family and work.

I'm currently uninstalling KAV off my server completely. One thing to keep
in mind is that my Office network is running KAV as well however everything
works great, the only difference that I currently know of is that the Office
KAV is a much newer version then the one here @ my house.

OK... I've removed KAV completely from my Server and everything is WORKING
prefectly now! I'm testing the same on my XP desktop.
Next test is to reinstall KAV with the lastest version on my Desktop
assuming removing it works on XP as it did on Server 2003.
Ok... I've now reinstalled KAV on my XP Desktop with the lastest and
greatest version and I'm getting blocked again. According to KAV the
"iStreams" is the ADS agent. I didn't install this option on reinstallation
and I'm still getting blocked... We're a reseller for KAV and have access to
higher level techsupport which I've put in a request to.

I'll see what they say but don't expect anything back until afer the
holyiday weekend.

I'll keep posting more as I find it out. Now I just need to activate Vista
till my action pack copies get here.

Benjamin VH

 

[BVH]

Hmm... I think you're running into the same problems that MDaniel was having
with copying files to a FAT32 and back before it would let him copy to a
Vista. I would suggest trying to copy a file to a USB stick (fat32) and back
to XP after you've uninstalled the AV Software.

Have you tired installing AV on the XP Virtual machine and seeing if it
stops file transfers?

I'm at bit of a loss as well. I've got to read up on ADS more before I can
really guess as to what might be causing the problem and what might fix it.
I did get word that KAV will be releasing 2 new version of KAV in Feb. One
for Vista and one for XP/2003 to use IF you have Vista in your environment.

At least one AV company is aware of the problem...

BVH

 

[Guest]

Thanks John
I would like to agree with you there and indeed I had thought that until a
folder containing the installation file for office 2007 and a text of the key
(approx 450 MB) which I had been trying to move for hours, out of the blue
moved as you would normally expect in a matter of seconds and subsiquently
installed without error. Then to rub salt into wounds I now cannot move that
folder or individual file again. This happened without changing any settings.

Also I picked up on the NTFS/FAT32 points of this thread and formatted a
10GB HD to FAT32 to use as a 'catalyst' to move files to then from but
this made no difference, I can't find any cause or solution that is constant.
Has Microsoft not had any input into this problem. What happend to the
network setup disc feature anyway has that been chopped, would be nice to try
instigated by a vista OS.

 

[Guest]

Ok update

PC's Configuration as was


PC 1 Gigabit LAN onboard - enabled and connected
10/100 LAN PC card - disabled and diconnected

PC 2 Gigabit LAN PC card - enabled and connected
10/100 LAN onboard - disabled and diconnected

PC 3 Dual Gigabit LAN onboard - 1 enabled and connected
1 disabled and diconnected

Buffalo non gigabit Linkstation and drivestation network drives

PC 1 XP Home 32 bit and Vista RC2 5744 32 bit dual boot

PC 2 Vista RC2 5744 32 bit solo o/s

PC 3 XP Home 32 bit and Vista RC2 5744 64 bit dual boot

All PCs/drives Ethernet cable to Netgear Gigabit switch to BT Home Hub
Router/Modem

Was having huge problems moving files/folders anywhere where vista was
involved.

By changing PC 2 from PC card Gigabit LAN to onboard 10/100 LAN I can now
communicate and move both ways fully between PCs 1 and 2 and network drives.
I have not taken diagnostics to PC 3 yet but this PC is not so important and
is mainly XP to XP if at all network activity. For my needs, other than
wanting Gigabit LAN, this is now solved, only than to wonder if this is a
driver issue with the PC card Gigabit LAN. I have just noticed that I bought
the card as a Dynamode 10/100/100
Mbps 32 bit Gigabit Network adapterand it shows up as Realtek RTL8169/8110
Family PCI Gigabit Ethernet NIC (NDIS 6.0) in devices manager. I could not
find a better driver than the one installed but have not looked since I
realised there was a difference in the name.

Simon