N
Neil Cramer
Help!!
I am receiving an error in Powerpoint when I try to insert video (mpg) that
says "Powerpoint couldn't insert video from the selected file. Either the
file is non-standard, or quicktime is not installed properly". I know this
problem is not uncommon when third party software has messed with the mci
handler but I think I have tried everything standard to repair this and
still get the error. Here's the details:
I am on a PC platform running Windows 2000 and Powerpoint XP (2002). The
file inserts and runs fine on other machines but will not play back on my
machine (i just see the black placeholder box). I have tried to insert it
with the Insert/Movies menu and as an object. In the former case I get the
above error, in the latter case I get an error that says "mplay32 has
generated errors and will be shut down". I also get this error if I simply
run mplay32 and try to open the file.
So far I have "completely" uninstalled Qucicktime and WinAmp and then run
Noron Utilities Windows Repair to see if it would catch anything in the
registry etc. I have gone to the Registry MCI and MCI32 keys (under
HKEY_LOCAL_MACHINE/ etc. etc. etc.) and the settings are all identical to
what various technotes say they should be. I have gone to a machine the
inserts and plays the video fine and copied its version of the mciavi32.dll,
mcicda.dll, mciqtz32.dll, mciseq.dll, mciwave.dll, mciavi.drv, mciseq.drv,
and mciwave.drv files to my machine. I have completely reinstalled Office
XP (after removing the files and deleting the software registry key) and
completely reinstalled Media Player (9) and the codecs.
As you can see I am fishing for anything and can not think of whatelse to
do. I am pretty sure there is some registry item(s) that I am not aware of
that are messing me up. I would greatly appreciate any help short of
reformatting my machine and reinstalling Windows which I am not ready to
spend a week dealing with.
Thanks in advance.
Neil Cramer
I am receiving an error in Powerpoint when I try to insert video (mpg) that
says "Powerpoint couldn't insert video from the selected file. Either the
file is non-standard, or quicktime is not installed properly". I know this
problem is not uncommon when third party software has messed with the mci
handler but I think I have tried everything standard to repair this and
still get the error. Here's the details:
I am on a PC platform running Windows 2000 and Powerpoint XP (2002). The
file inserts and runs fine on other machines but will not play back on my
machine (i just see the black placeholder box). I have tried to insert it
with the Insert/Movies menu and as an object. In the former case I get the
above error, in the latter case I get an error that says "mplay32 has
generated errors and will be shut down". I also get this error if I simply
run mplay32 and try to open the file.
So far I have "completely" uninstalled Qucicktime and WinAmp and then run
Noron Utilities Windows Repair to see if it would catch anything in the
registry etc. I have gone to the Registry MCI and MCI32 keys (under
HKEY_LOCAL_MACHINE/ etc. etc. etc.) and the settings are all identical to
what various technotes say they should be. I have gone to a machine the
inserts and plays the video fine and copied its version of the mciavi32.dll,
mcicda.dll, mciqtz32.dll, mciseq.dll, mciwave.dll, mciavi.drv, mciseq.drv,
and mciwave.drv files to my machine. I have completely reinstalled Office
XP (after removing the files and deleting the software registry key) and
completely reinstalled Media Player (9) and the codecs.
As you can see I am fishing for anything and can not think of whatelse to
do. I am pretty sure there is some registry item(s) that I am not aware of
that are messing me up. I would greatly appreciate any help short of
reformatting my machine and reinstalling Windows which I am not ready to
spend a week dealing with.
Thanks in advance.
Neil Cramer