Update fails ("cannot connect") while internect connection is working fine.

[ErstwhileIII]

I cannot obtain updates by manually starting the update
process (program complains that it cannot connect to the
internet). My connection to the internet is working fine
from other programs (e.g. updating from AdWare, Norting
Internet Security, etc.)

Are there any problems at Microsoft with the update
process now?

 

[Frank Saunders, MS-MVP IE/OE]

I cannot obtain updates by manually starting the update
process (program complains that it cannot connect to the
internet). My connection to the internet is working fine
from other programs (e.g. updating from AdWare, Norting
Internet Security, etc.)

Are there any problems at Microsoft with the update
process now?

Windows Update Fails:
Click on START and the RUN put in each line seen below and clicked on
OK. (do each one line at a time)
REGSVR32 C:\WINDOWS\System32\wuapi.dll
REGSVR32 C:\WINDOWS\System32\wuaueng.dll
REGSVR32 C:\WINDOWS\System32\atl.dll
REGSVR32 C:\WINDOWS\System32\wucltui.dll
REGSVR32 C:\WINDOWS\System32\wups.dll
Disable your anti-virus when obtaining the updates.
Make sure that your firewall is allowing the connection to Windows Update .
This would be on ports 80 and 443.
http://v4.windowsupdate.microsoft.com/en/default.asp
If no joy - http://v4.windowsupdate.microsoft.com/troubleshoot/
Windows Update Checklist
http://www3.telus.net/dandemar/updtcl.htm
This newsgroup is read by MS staff:
news://msnews.microsoft.com/microsoft.public.windowsupdate
WinXP:
You receive error message 0x80070003 when you try to update Windows from the
Windows Update Web site:
http://support.microsoft.com/?kbid=836949

--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup only. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com./athome/security/protect/default.aspx
http://defendingyourmachine.blogspot.com/

 

[Frank Saunders, MS-MVP IE/OE]

I cannot obtain updates by manually starting the update
process (program complains that it cannot connect to the
internet). My connection to the internet is working fine
from other programs (e.g. updating from AdWare, Norting
Internet Security, etc.)

Are there any problems at Microsoft with the update
process now?

Oops!
Forgot where I was.

--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup only. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com./athome/security/protect/default.aspx
http://defendingyourmachine.blogspot.com/

 

[Bill Sanderson]

Cancels work in this group, fwiw.

 

[Bill Sanderson]

I haven't seen server-end issues with updating recently. On some machines
which see the responses you are seeing, the auto-update function seems to
work. Can you try setting the autoupdate function to a time only a short
time ahead of the current time, so you can see whether it works?

If the auto-update clearly seems to have updated--there are a couple of
different messages that appear and it takes a little time, even on a fast
connection--you may see the effects of (yet another) a bug: The version
number shown in Help, about, is not always correct, nor, in my experience,
is the version number reported by autoupdate.

 

[Frank Saunders, MS-MVP IE/OE]

Cancels work in this group, fwiw.

I did not know that.

--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup only. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com./athome/security/protect/default.aspx
http://defendingyourmachine.blogspot.com/