unknown error occurred

[Guest]

I received an e-mail that cannot be moved of deleted from my inbox. The
reason is an unknown message occurred. I switched to avast security software
and still the message remains. I even went as far as rebooting my system to
a date before the e-mail was received. None of these options has helped.
Can any one else offer a suggestion.

 

[Gary VanderMolen]

Changing your antivirus to a more compatible one will only
prevent additional mail corruption. It does not fix corruption that
already exists.

If you have only one bad email, it is best to just ignore it.
If the problem gets worse, or you can't ignore it, upgrade
to Windows Live Mail:
http://get.live.com/betas/maildesktop_betas

Gary VanderMolen