Unable to send mail

[Guest]

Please offer me a solution to this error message I am receiving.....

Your server has unexpectedly terminated the connection. Possible causes for
this include server problems, network problems, or a long period of
inactivity. Subject 'Fw: Three things', Account: 'pop.earthlink.net', Server:
'smtpauth.earthlink.net', Protocol: SMTP, Port: 587, Secure(SSL): No, Error
Number: 0x800CCC0F

Thanks!!

 

[Hal Hostetler [MVP P/I]]

Do your settings match those listed here?

http://kb.earthlink.net/case.asp?s=st=744,e=0000000001662542618,k=5299,sxi=17&article=21517
Windows - How to Set Up Outlook Express 5.0-6.0 to Send and Receive Email

Hal
--
Hal Hostetler, CPBE -- (e-mail address removed)
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Still Cadillacin' - www.badnewsbluesband.com

 

[Gary VanderMolen]

Which antivirus are you using?
Windows Mail is not compatible with most McAfee or
Norton security programs. Those will need to be
uninstalled, not just disabled.

After uninstalling your non-compatible antivirus, download
and install a more compatible antivirus like the free Avast:
http://www.avast.com/eng/avast_4_home.html

Even compatible antivirus programs will need to have their
email scanning option turned off. For more on this topic see
http://www.oehelp.com/OETips.aspx#3

Gary VanderMolen

 

[Guest]

Yes my settings do match those listed, and I have even tried uninstalling my
antivirus program and I still am unable to send

 

[Gary VanderMolen]

Make sure the antivirus was fully uninstalled, not just disabled.
Also, since the antivirus may have corrupted that mail account, delete
the account, restart Windows Mail, then recreate that account from
scratch.

Are you using any other type of third party security software,
such as anti-spam, anti-spyware, or firewall?

Gary VanderMolen