error message using windows mail

G

Guest

Your server has unexpectedly terminated the connection. Possible causes for
this include server problems, network problems, or a long period of
inactivity. Subject 'jdff', Account: 'pop.earthlink.net (1)', Server:
'smtpauth.earthlink.net', Protocol: SMTP, Port: 25, Secure(SSL): No, Error
Number: 0x800CCC0F
This is the error message I get when I try to send email using windows mail
/vista o/s. Any solutions? Thanks
 
B

Bob

Try setting your outgoing smtp mail server to 587. I had the problem quite a
while ago and their support said it needed to be set to 587 due to changes
they made. Also check in the servers and settings tab "my server requires
authentication" box and go to advanced -click log on using and put the email
address and password in.
Bob
 
G

Guest

sorry Bob that did not work.
Your server has unexpectedly terminated the connection. Possible causes for
this include server problems, network problems, or a long period of
inactivity. Subject 'jdff', Account: 'pop.earthlink.net (1)', Server:
'smtpauth.earthlink.net', Protocol: SMTP, Port: 587, Secure(SSL): No, Error
Number: 0x800CCC0F
This is the new error message that I now get.
 
B

Bob

Oh well...I thought it might help. I would get in touch with EarthLink. They
have an online chat at:
http://my.earthlink.net/support/ , or you could call them and see what they
can do. My EarthLink accounts work fine in Windows Mail so maybe the problem
is at their end.
Bob
 
J

Jake47

Your server has unexpectedly terminated the connection. Possible causes for
this include server problems, network problems, or a long period of
inactivity. Subject 'jdff', Account: 'pop.earthlink.net (1)', Server:
'smtpauth.earthlink.net', Protocol: SMTP, Port: 25, Secure(SSL): No, Error
Number: 0x800CCC0F
This is the error message I get when I try to send email usingwindowsmail
/vistao/s. Any solutions? Thanks

I've got the same problem. It happens regardless of the program that
I use: Windows Mail, Outlook 2003, Thunderbird, it's all the same.
There seems to be something wrong with Vista's ability to communicate
with some POP servers. I found a thread from another forum that claims
that Vista can't communicate with Linux based mail servers. http://
forums.microsoft.com/TechNet/ShowPost.aspx?PostID=1072840&SiteID=17

If anyone has a fix for this, please post it.
 
F

Frank Saunders, MS-MVP OE/WM

Anthony E said:
Your server has unexpectedly terminated the connection. Possible causes
for
this include server problems, network problems, or a long period of
inactivity. Subject 'jdff', Account: 'pop.earthlink.net (1)', Server:
'smtpauth.earthlink.net', Protocol: SMTP, Port: 25, Secure(SSL): No, Error
Number: 0x800CCC0F
This is the error message I get when I try to send email using windows
mail
/vista o/s. Any solutions? Thanks

This is usually caused by an anti-spam program or an anti-virus set to scan
email.

Turn off email scanning in your anti-virus. It provides no added
protection. After doing so it may be necessary to reset the server names in
OE.

The Other E-Mail Threat: File Corruption in Outlook Express
Published: November 18, 2004
By Tom Koch
http://www.microsoft.com/windows/IE/community/columns/filecorruption.mspx

Email scanning slows down Sending and Receiving, sometimes enough that OE
times out. Since some of the received messages have large (often virus)
attachments, which exasperates the problem.
Some Comcast users have found it necessary to totally uninstall Norton and
switch to the free AVG with mail scanning off. Norton invented email
scanning and here's what they say:

"Disabling Email Scanning does not leave you unprotected against viruses
that
are distributed as email attachments. Norton AntiVirus Auto-Protect scans
incoming files as they are saved to your hard drive, including email and
email attachments. Email Scanning is just another layer on top of this. To
make sure that Auto-Protect is providing the maximum protection, keep
Auto-Protect enabled and run LiveUpdate regularly to ensure that you have
the most recent virus definitions."
http://service1.symantec.com/SUPPOR...6d4e006aaa94/4ba5fc8ef939c44c88256c7500723cf0

"...your computer is protected if Auto-Protect is enabled. Auto-Protect
scans any incoming files, including email attachments, when the files are
saved to your hard drive."
http://service1.symantec.com/SUPPORT/nav.nsf/docid/2001100907323806

"NAV provides multiple layers of protection. Email scanning is just one of
those layers. Even if you are not running Email Scanning, your computer is
protected against viruses that are distributed as email attachments by NAV
Auto-Protect. Auto-Protect will scan any incoming files, including email
attachments, as they are saved to your hard drive. To make sure that
Auto-Protect is providing the maximum protection, keep Auto-Protect enabled
and run LiveUpdate regularly to ensure that you have the most recent virus
definitions."
http://service1.symantec.com/SUPPOR...85256edd00478dbd?OpenDocument&src=bar_sch_nam

See also
http://help.expedient.com/mailnews/norton_antivirus.shtml

So Symantec used to say this often and clearly. The newer stuff doesn't
have the statement included as it was considered an embarrassment. If you
know anyone who programs for Norton try to get them to talk about it.
 

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