unable to open attachments

[Help!!]

I am experiencing problems opening a word attachment, when i click on the
attachment to open it nothing happens, I have tried to save it and then open
it and won't let me save it. I get the error message, Command failed to
execute. I have plenty of memory free and am baffled as to what it could be.
Please can someone help me?

Thanks

 

[Dennis]

I am experiencing problems opening a word attachment, when i click on the
attachment to open it nothing happens, I have tried to save it and then open
it and won't let me save it. I get the error message, Command failed to
execute. I have plenty of memory free and am baffled as to what it could be.
Please can someone help me?

Thanks

 

[Dennis]

I am having the same problem. It started on my home computer 2-3 months ago,
and now the same thing on my work computer. It is driving me crazy.

 

[George Fellner]

i had the same problem. I unistalled Internet Exporer 8 which has been
causing all sorts of problems and that solvd the attchment issue.

 

[PA Bear [MS MVP]]

Is the problem only with DOC attachments or all attachments?

Have you installed IE8?

What anti-virus application or security suite is installed, is your
subscription current, and is it supported in IE8? What anti-spyware
applications (other than Defender)? What third-party firewall (if any)?
Were any of these applications running in the background when you installed
IE8?

Has a Norton or McAfee application ever been installed on this machine
(e.g., a free-trial version that came preinstalled when you bought it)?

Is "Cumulative Security Update for Internet Explorer 8 for Vista (KB969897)"
listed in Installed Updates?

Just asking for now!! Do NOT use such a Restore Point yet!! => Do you have
an available Restore Point which predates the install of IE8?

If you do the following, does the behavior persist?

=> Start | All Programs | right-click on Windows Mail | select Properties
| Start in <=delete the value here (leaving it empty/blank) & OK your way
out.

NB: Uninstalling IE8 (cf. http://support.microsoft.com/kb/957700) should
resolve the behavior but you should not have encountered it in the first
place if IE8 was installed properly; cf.
http://groups.google.com/group/micr...er.general/browse_frm/thread/a17d79493eac253d

 

[Cari Drost]

For me it is all attachments, and yes I have unistalled IE8.

I am using Trend Micro and I have gone through the scenario with them, and
we have concluded that it's not on their end.

I hae gone into properties in Microsaoft Mail and deleted the start in field
and that still does not resolve the problem...please help anybody!!

 

[PA Bear [MS MVP]]

To avoid confusion, please begin a new thread about your specific problems.
State your IE version and full Windows version (e.g., Vista SP1; Vista x64
SP2) in your first post.

Tip: When you begin a new thread, I'll post the same content I did in reply
to Help!! so you can save us both some time by answering them all in your
first post, too.

THX

 

[Gary VanderMolen]

Dennis and "Help!", did you recently install IE8?
That's a known issue that is affecting some who installed IE8.
One workaround is to uninstall IE8, which reverts you back to IE7.
If you decide to uninstall IE8, see:
http://support.microsoft.com/kb/957700

If you don't want to uninstall IE8, another option is to upgrade
your email program to Windows Live Mail:
http://download.live.com/wlmail

 

[Bev]

--
bvmcgee

 

[roxanne]

this may sound crazy but how do you uninstall internet exporer 8. I went to
the control panel and I don't see it there. I would like to make firefix my
browser?

 

[Gary VanderMolen \(MVP\)]

There is no need to uninstall IE8 if all you want to do is install and
use Firefox. I recommend you retain IE as a backup browser, because
some sites require it.

Gary VanderMolen, Microsoft MVP (Mail)


"roxanne" wrote in message
this may sound crazy but how do you uninstall internet exporer 8. I went to
the control panel and I don't see it there. I would like to make firefix my
browser?