"Unable to connect to server" error 800ccc0e/800cccoe

[Quiller]

I've gotten this error before, normally it means the
server is unresponsive or non-existent. The problem I
have is that I can ping the server, login using Horde
(webmail) on the same server and-- worst of all-- can
even use the server's I.P. address without any response.
I also fail to send through any SMTP server, whether my
own or my ISP's. I don't have Pc-Cillin installed, as the
Outlook Support site suggested, but I am running Norton
Antivirus. Is there anything else that could possibly
cause this issue?

Thanks!


- Quiller
(e-mail address removed)

 

[Jeff Stephenson [MSFT]]

Try turning off outbound message scanning in Norton and see if that helps.
If it does, contact Symantec and see if they've got an update that doesn't
cause this problem.

 

[ratice]

OE6 Cannot access news server. Mail OK. Error message - Configuration:
Account: news.ntlworld.com
Server: news.ntlworld.com
Protocol: NNTP
Port: 119
Secure(SSL): 0
Code: 800ccc0e
Removed news settings and and reset - no change. Disabled Zonealarm and Norton mail - no change. Suggestions welcomed