B
Barbara Adams
Please help!
I can ping my ISP's email server, smtp.iglou.com, but I cannot send email
out through outlook. The exact error in Outlook says:
"Task 'pop.iglou.com - Sending' reported error (0x80042109) : Outlook is
unable to connect to your outgoing (SMTP) e-mail server. If you continue to
receive this message, contact your server administrator or Internet service
provider (ISP)."
I checked with the ISP, and this is absolutely the correct SMTP server.
I have tried several things, including:
1. Set authentication on SMTP server to match incoming server.
2. Set authentication to blank
3. Erased account and rebuilt it in Outlook
The ISP is blaming Norton, as I have Norton Antivirus (NOT Norton Internet
Privacy, or any other firewall software.). I don't believe them. Can
anyone help? Thank you in advance.
I can ping my ISP's email server, smtp.iglou.com, but I cannot send email
out through outlook. The exact error in Outlook says:
"Task 'pop.iglou.com - Sending' reported error (0x80042109) : Outlook is
unable to connect to your outgoing (SMTP) e-mail server. If you continue to
receive this message, contact your server administrator or Internet service
provider (ISP)."
I checked with the ISP, and this is absolutely the correct SMTP server.
I have tried several things, including:
1. Set authentication on SMTP server to match incoming server.
2. Set authentication to blank
3. Erased account and rebuilt it in Outlook
The ISP is blaming Norton, as I have Norton Antivirus (NOT Norton Internet
Privacy, or any other firewall software.). I don't believe them. Can
anyone help? Thank you in advance.