Type Disappears after Installation of Windows XP Update

[Dana]

After installing the latest Windows XP Update (W/E 10/17)
our firm started having problems with disappearing type
in both Word and Outlook Express. (I posted a message on
the "MS Office" newsgroup and I was told to try here--so
that's what I'm doing.) When we type, characters will
appear but then after a short time it's like the keyboard
isn't recognized. (The characters that were there are
still there but you can continue to type and nothing is
typed. We have to physically pick up the mouse and put
the cursor back in the document. It's not a question of
typing over characters, so it's not a problem with the
Insert key.) I've noticed that within Outlook Express
the blue top edge of the document becomes grey when this
happens. We've run a very recently dated VirusScan on
our machines and no viruses have been found. We do a LOT
of typing here and know for sure that the problem started
after the update. So, I'm fairly convinced that
something in the update triggered the problem. (I even
ran an Office update hoping that would improve
the "stability" of the programs--but that didn't solve
the problem.) Has anyone encountered this problem? Any
suggestions? This is really cutting into everyone's
productivity here.

 

[Sophie]

After installing the latest Windows XP Update (W/E 10/17)
our firm started having problems with disappearing type
in both Word and Outlook Express. (I posted a message on
the "MS Office" newsgroup and I was told to try here--so
that's what I'm doing.) When we type, characters will
appear but then after a short time it's like the keyboard
isn't recognized. (The characters that were there are
still there but you can continue to type and nothing is
typed. We have to physically pick up the mouse and put
the cursor back in the document. It's not a question of
typing over characters, so it's not a problem with the
Insert key.) I've noticed that within Outlook Express
the blue top edge of the document becomes grey when this
happens. We've run a very recently dated VirusScan on
our machines and no viruses have been found. We do a LOT
of typing here and know for sure that the problem started
after the update. So, I'm fairly convinced that
something in the update triggered the problem. (I even
ran an Office update hoping that would improve
the "stability" of the programs--but that didn't solve
the problem.) Has anyone encountered this problem? Any
suggestions? This is really cutting into everyone's
productivity here.

Uninstall the update?

 

[C.Joseph Drayton]

Hi Dana,

When the title bar of a window turns gray, it means that the window has lost focus. If you were using a laptop, I would say that
you have tapping turned on and the cursor is outside of the active window when you brush the touchpad. There are probably other
ways that the window can be losing focus, but that is the most common one I hear about.

Ciao . . .
C.Joseph

++ Let know man judge me until . . .
he has walked the road I have . . .
in the shoes I've worn. ++

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