windows update problem

M

Martik

When I go to windowsupdate.microsoft.com to check for updates for my
WinXP computer i get the following error message:
[Error number: 0x8DDD0018]

Windows Update cannot continue because a required service application is disabled. Windows Update requires the following services:
Automatic Updates enables detection, downloading, and installation of critical updates for your computer.
Background Intelligent Transfer Service (BITS) enables faster, restartable downloading of updates.
Event Log logs Windows Update events for troubleshooting. To ensure that these services are enabled:

1. Click Start, and then click Run.
2. Type services.msc and then click OK.
3. In the list of services, right-click the service name, and then click Properties.
4. In the Startup type list, select Automatic.
5. Verify that the service status is started.

If this does not resolve the problem you may request help from one of the following resources.

For self-help options:
Windows Update Response Center
Windows Update Troubleshooter
Windows Update Newsgroups

For assisted support options:
Microsoft Online Assisted Support (no-cost for Windows Update issues)

Read more about steps you can take to resolve this problem yourself.

I have configured the BITS service Startup type as 'Automatic'. I have
never had a problem with Windows Update before.

Please advise a possible solution.

Thank you,

Marty
 
T

Taurarian

Make sure that you have automatic updates turned on.

http://www.updatexp.com/0x8ddd0018.html
What causes Error 0x8ddd0018

http://support.microsoft.com/default.aspx?scid=kb;en-us;883614

You receive a "Windows Update has encountered an error and cannot display the
requested page" error message when you try to install an update


BITS could be disabled or not started.

or:-
Click Start, select Run
In the Run box, type: regsvr32.exe wuaueng.dll
Click OK.

Also do the same for these two DLLs :
qmgr.dll
qmgrprxy.dll

After re-registering the dlls
Check here:-
Click Start, select Run, type: Regedit
locate the key
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\wuauserv

If you find a DeleteFlag value there, delete the DeleteFlag value.

Note you can save the registry key first by:
On the File menu, click Export.
In the File name box, type SaveKey, and then click Save.
Or create a system restore point prior to editing.
http://support.microsoft.com/default.aspx?scid=kb;EN-US;322756
HOW TO: Back Up, Edit, and Restore the Registry in Windows XP

If none of this helps, try the WU Newsgroup stating your OS and what you've already
tried.
Windows Update newsgroup:
news://msnews.microsoft.com/microsoft.public.windowsupdate
or
http://www.microsoft.com/windowsxp/...=microsoft.public.windowsupdate&lang=en&cr=US


When I go to windowsupdate.microsoft.com to check for updates for my
WinXP computer i get the following error message:
[Error number: 0x8DDD0018]

Windows Update cannot continue because a required service
application is disabled. Windows Update requires the following
services: Automatic Updates enables detection, downloading, and
installation of critical updates for your computer. Background Intelligent
Transfer Service (BITS) enables faster,
restartable downloading of updates. Event Log logs Windows Update events for
troubleshooting. To ensure
that these services are enabled: 1. Click Start, and then click Run.
2. Type services.msc and then click OK.
3. In the list of services, right-click the service name, and then
click Properties. 4. In the Startup type list, select Automatic.
5. Verify that the service status is started.

If this does not resolve the problem you may request help from one
of the following resources. For self-help options:
Windows Update Response Center
Windows Update Troubleshooter
Windows Update Newsgroups

For assisted support options:
Microsoft Online Assisted Support (no-cost for Windows Update issues)

Read more about steps you can take to resolve this problem yourself.

I have configured the BITS service Startup type as 'Automatic'. I have
never had a problem with Windows Update before.

Please advise a possible solution.

Thank you,

Marty
 

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