TS Server hang

[Guest]

Hi All

We have a client has been using TS for about 2 years. The setting never been changed since 2 years ago

Recently they have report that the server will hang 2 or 3 time a day. The server is configure in Application Server mode

The service pack is SP2.

The server is PIII 1.26GHz x 2 and 2.5GB RAM. The HDD is 36.4GB

By the way, as i know the TS Printing Redirector in SP3 has a bug. Does this solved in SP4? I'm thinking to apply SP4 for the client, just worry about the TS Printing Redirector

Any suggestion will be much appreciated

Thanks

Regards
Venedict

 

[Vera Noest [MVP]]

The printing bug in SP3 was fixed about a month after the release
of SP3. It is of course not present in SP4.
Every SP introduces new problems. There are a number of post-SP4
hotfixes that you may or may not need after applying SP4.
Still, I would apply SP4 as soon as possible. The number of bugs
fixed since SP2 is rather larger than the number of newly
introduced bugs.
I hope that you have been applying security hotfixes?

If SP4 doesn't solve your problem, please repost with some more
details on the problem:
* anything in the EventLog?
* does it spontaneously continue to work again after some minutes
or do you need to kill processes or even reboot the server to
regain control?
* while it hangs, can you still logon to the console?
* if you can, have you checked in Task manager if any processes
are taking 100% of the CPU?
* have you checked the status of the printer spooler service?