thumb drive problem with Windows 98

[dh]

I was told to just put the drive in the USB slot and it
would work. Having been led to believe it would take
care of everything by itself, when it asked about
drives I just hit the next buttons thinking it would
figure it out. I was online at the time, and it asked if
I wanted it to find the driver(s) online so I said okay.
It did whatever it did, and I haven't gotten a thing
out of it since. Putting it in does nothing, and I've
been able to find no icons or anything for it, etc.

It is a Kingston DataTraveler DTI/1GB. I read the
Read Me at:

http://tinyurl.com/2thq64

and downloaded the driver. Thinking that something
mut have gotten screwed up the first time I put it in,
I tried following this:
_________________________________________________________
Q. During the installation of the Data Traveler the Hardware Wizard did
not locate a proper driver for the Data Traveler and now there is an
"Other Devices" listed in the Device Manager and the new drive letter
for the Data Traveler is not displayed in "My Computer."

A. You have not properly installed the drivers for your Data Traveler. In
order to resolve you will need to first download the appropriate driver.
Please use the URL provided to download the proper DTI driver.
http://www.kingston.com/support/downloads/usbdatatrav/DTI.EXE
Be sure to download this driver to a location that you can remember.
Now you will need to update the driver for the Data Traveler listed under
"Other Devices." In order to do this, please follow the steps provided.

1)In Device Manager, Right click on the Data Traveler listed
under "Other Devices," and select "Properties."
2)Access the "Driver" tab and select "Update Driver." This will
begin the "Update Driver Wizard."
3)During the "Update Driver Wizard" be sure to select the
"Search for a better driver" option and click next.
4)In the "search for updated drivers," window, make sure "Specify
a location," is the only option selected, then click Browse.
5)Locate the driver that you have previously downloaded and click
O.K.
6)Now you are ready to install the drivers for the Data Traveler.
Click Next>Next>Finished.
7)Once you close the "Update Device Driver Wizard," the
installation should complete and a new
"Removable Disk," icon should display in "My Computer."
¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯
but there is nothing called "Other Devices" that I can find on this
PC, and so there is no Data Traveler listed under "Other Devices".
I'm using Windows 98, not SE afaik, so is that part of it? Will these
things just not work with regular Windows 98?

When things didn't work out like the instructions suggested they
would during the first attempt I made, I did all this:
_________________________________________________________
Windows 98SE Users:

NOTE: DO NOT INSERT DATATRAVELER I BEFORE THE DRIVER
IS INSTALLED AND SYSTEM HAS REBOOTED!

1. Download the file named "DTI.EXE".

2. Decompress the "DTI.EXE" file by double clicking on it. Extract it to
a location of your choice. Be sure to note the location where the files
are extracted. The default location is c:\temp

3. Double click on the DTI.exe icon in the location from step 2 to start
the installation program.

4. Follow the directions on the screen. Click "Yes" and "Next" where
appropriate.

5. The Install Shield will display a "Please remove DataTraveler 2.0"
information message. Please confirm that the DataTraveler is not
plugged into the USB port, then click OK.

6. Windows will install the appropriate driver for the DataTraveler, then
display: "InstallShield Wizard Complete." You will also be prompted
to restart your computer. Please select "Yes, I want to restart my
computer now" then click Finish.

7. DO NOT INSERT THE DATATRAVELER YET! A driver database
will build itself and you will then receive a message which reads,
"You may insert the DataTraveler 2.0 device at anytime." DO NOT
INSERT THE DATATRAVELER YET! Please click Finish and allow
the computer to completely reboot prior to inserting the DataTraveler
into the USB port.
¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯
but still when I insert the device nothing happens. If my system can't
even detect the device, then it seems that it wouldn't have been able
to try setting up drivers for it the first time I plugged it in. But if it can
detect the thing, why won't it work now that I have installed the right
driver?

Thanks for any help!
David

 

[Frank McCoy]

I was told to just put the drive in the USB slot and it
would work. Having been led to believe it would take
care of everything by itself, when it asked about
drives I just hit the next buttons thinking it would
figure it out.

Um ... That works for Win-XP; but not for Win-98 (as you just found
out).

I was online at the time, and it asked if
I wanted it to find the driver(s) online so I said okay.
It did whatever it did, and I haven't gotten a thing
out of it since. Putting it in does nothing, and I've
been able to find no icons or anything for it, etc.

It is a Kingston DataTraveler DTI/1GB. I read the
Read Me at:

http://tinyurl.com/2thq64

and downloaded the driver. Thinking that something
mut have gotten screwed up the first time I put it in,
I tried following this:
_________________________________________________________
Q. During the installation of the Data Traveler the Hardware Wizard did
not locate a proper driver for the Data Traveler and now there is an
"Other Devices" listed in the Device Manager and the new drive letter
for the Data Traveler is not displayed in "My Computer."

A. You have not properly installed the drivers for your Data Traveler. In
order to resolve you will need to first download the appropriate driver.
Please use the URL provided to download the proper DTI driver.
http://www.kingston.com/support/downloads/usbdatatrav/DTI.EXE
Be sure to download this driver to a location that you can remember.
Now you will need to update the driver for the Data Traveler listed under
"Other Devices." In order to do this, please follow the steps provided.

1)In Device Manager, Right click on the Data Traveler listed
under "Other Devices," and select "Properties."
2)Access the "Driver" tab and select "Update Driver." This will
begin the "Update Driver Wizard."
3)During the "Update Driver Wizard" be sure to select the
"Search for a better driver" option and click next.
4)In the "search for updated drivers," window, make sure "Specify
a location," is the only option selected, then click Browse.
5)Locate the driver that you have previously downloaded and click
O.K.
6)Now you are ready to install the drivers for the Data Traveler.
Click Next>Next>Finished.
7)Once you close the "Update Device Driver Wizard," the
installation should complete and a new
"Removable Disk," icon should display in "My Computer."
¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯
but there is nothing called "Other Devices" that I can find on this
PC, and so there is no Data Traveler listed under "Other Devices".
I'm using Windows 98, not SE afaik, so is that part of it? Will these
things just not work with regular Windows 98?

In Win-98:
Start => Settings => Control Panel => System => Device Manager
The "Other Devices" should show up in this case with a big yellow
question-mark.

BTW: 98, not SE, sucks really bad when it comes to large devices.

 

[meerkat]

I was told to just put the drive in the USB slot and it
would work. snipped the rest of the post.

http://support.microsoft.com/kb/263218

Tells you about 98 and USB.

 

[Pipboy]

Um ... That works for Win-XP; but not for Win-98 (as you just found
out).

Works for WinME too which is an updated Win98 so it was half right.

 

[Peter]

I was told to just put the drive in the USB slot and it
would work. Having been led to believe it would take
care of everything by itself, when it asked about
drives I just hit the next buttons thinking it would
figure it out. I was online at the time, and it asked if
I wanted it to find the driver(s) online so I said okay.
It did whatever it did, and I haven't gotten a thing
out of it since. Putting it in does nothing, and I've
been able to find no icons or anything for it, etc.

How long ago did you do this? It may be possible to roll back your
registry to before the original attempt to install, if done soon enough.

Do you know about pressing F8 during startup to give you various boot
options? If you can then do so and select 'command prompt' from the
list. Once at the command prompt type:

scanreg /restore

This should bring up a list of previously saved registry backups.
Hopefully you can roll the registry back to a date before the install.

If you were successful you can install the drivers as per the
instructions and hopefully your memory stick will be detected
successfully afterwards.

 

[dh]

http://support.microsoft.com/kb/263218

Tells you about 98 and USB.

Thanks, but I couldn't find anything there that helped.

 

[dh]

Um ... That works for Win-XP; but not for Win-98 (as you just found
out).

In Win-98:
Start => Settings => Control Panel => System => Device Manager
The "Other Devices" should show up in this case with a big yellow
question-mark.

It's not there. No "Other Devices", and I can't find Data Traveler
listed under anything else either.

BTW: 98, not SE, sucks really bad when it comes to large devices.

I don't doubt it but that's what I've got, so I'm trying to make it work.

 

[dh]

How long ago did you do this?
Yesterday.

It may be possible to roll back your
registry to before the original attempt to install, if done soon enough.

Do you know about pressing F8 during startup to give you various boot
options?

I remember something like that to get into safe mode...
keep tapping F8 while it's booting up and it will eventually
bring up some options?

If you can then do so and select 'command prompt' from the
list. Once at the command prompt type:

scanreg /restore

This should bring up a list of previously saved registry backups.
Hopefully you can roll the registry back to a date before the install.
How?

If you were successful you can install the drivers as per the
instructions and hopefully your memory stick will be detected
successfully afterwards.

So if I do the roll back thing will it uninstall the drivers? Or
do I need to delete them, do try the roll back trick, and then
install them again?

 

[Franc Zabkar]

I was told to just put the drive in the USB slot and it
would work.

Assuming that you can get other USB devices (eg printer, mouse,
scanner) to work, then try the freeware Maximus Decim Native USB
driver pack:

http://rapidshare.com/files/19858514/nusb31e.exe.html

You can also use a Win98 utility called usbview.exe to detect USB
devices even if their drivers are not loaded. Usbview should be on
your Win98 CD.

- Franc Zabkar

 

[dh]

I don't doubt it but that's what I've got, so I'm trying to make it work.

Oops, I might have been wrong about that. Looking at the general
system properties it says Windows 98 Second Edition 4.10.2222A, so
maybe it will work if I can get it working...

 

[dh]

Assuming that you can get other USB devices (eg printer, mouse,
scanner) to work, then try the freeware Maximus Decim Native USB
driver pack:

http://rapidshare.com/files/19858514/nusb31e.exe.html

You can also use a Win98 utility called usbview.exe to detect USB
devices even if their drivers are not loaded. Usbview should be on
your Win98 CD.

- Franc Zabkar

Okay, thanks. I found it online and downloaded it from:

http://www.usbman.com/WebDrivers/USBview/

I opened it and it detected nothing in either USB port. Then I
plugged in the thumb drive, opened it again, and it detected
it in Port2. So now what?

 

[Franc Zabkar]

Okay, thanks. I found it online and downloaded it from:

http://www.usbman.com/WebDrivers/USBview/

I opened it and it detected nothing in either USB port. Then I
plugged in the thumb drive, opened it again, and it detected
it in Port2. So now what?

Usbview is telling you that your hardware is OK. It is a diagnostic
utility, not a driver.

The NUSB driver is a universal Win98 driver for all sorts of USB
storage devices. Install it and you should be up and running. You may
need to uninstall your other driver(s) first, though.

- Franc Zabkar

 

[larry moe 'n curly]

I was told to just put the drive in the USB slot and it
would work.

Whoever told you that probably assumed that you had Windows ME or
newer.

It is a Kingston DataTraveler DTI/1GB.

_________________________________________________________
Windows 98SE Users:

NOTE: DO NOT INSERT DATATRAVELER I BEFORE THE DRIVER
IS INSTALLED AND SYSTEM HAS REBOOTED!

1. Download the file named "DTI.EXE".

2. Decompress the "DTI.EXE" file by double clicking on it. Extract it to
a location of your choice. Be sure to note the location where the files
are extracted. The default location is c:\temp

3. Double click on the DTI.exe icon in the location from step 2 to start
the installation program.

4. Follow the directions on the screen. Click "Yes" and "Next" where
appropriate.

5. The Install Shield will display a "Please remove DataTraveler 2.0"
information message. Please confirm that the DataTraveler is not
plugged into the USB port, then click OK.

6. Windows will install the appropriate driver for the DataTraveler, then
display: "InstallShield Wizard Complete." ______________________________________________________

but still when I insert the device nothing happens.

You should be able to get the answer at www.usbman.com or www.everythingusb.com,
but generally you can get a stubborn device to install if you:

1. Uninstall driver program
2. Reboot into Safe Mode
3. Call up the System Device Manager
4. Remove all mentions of the troublesome device and similar
nonexistent devices
5. Reboot
6. CTRL-ALT-DEL and turn off everything except Internet Explorer and
Systray
7. Reinstall driver program
8 Reboot
9. Install USB device

 

[Peter]

I remember something like that to get into safe mode...
keep tapping F8 while it's booting up and it will eventually
bring up some options?


How?

After you've typed

scanreg /restore

from the command prompt a list of saved registry backups should appear
on screen, listed under the date they were saved. All you need to do is
use the up/down arrow keys on your keyboard to highlight the backup you
want to restore to and then press 'return'. You will then be told if
the replacement was successful or not. If its good then just re-boot.

So if I do the roll back thing will it uninstall the drivers? Or
do I need to delete them, do try the roll back trick, and then
install them again?

The registry holds all info about which drivers/devices have been
installed. If you roll back the registry to prior to your original
attempt to install the memory stick then as far as Windows 98 is
concerned you 'never' installed the stick in the first place.

So you can start out afresh.

 

[dh]

After you've typed

scanreg /restore

from the command prompt a list of saved registry backups should appear
on screen, listed under the date they were saved. All you need to do is
use the up/down arrow keys on your keyboard to highlight the backup you
want to restore to and then press 'return'. You will then be told if
the replacement was successful or not. If its good then just re-boot.


The registry holds all info about which drivers/devices have been
installed. If you roll back the registry to prior to your original
attempt to install the memory stick then as far as Windows 98 is
concerned you 'never' installed the stick in the first place.

So you can start out afresh.

That kicked my ass! I didn't have a printer, it changed all
my settings, it didn't detect my modem, and I don't know what
all else. It was horrible. I freaked out, but did the same thing
again hoping there was a way of undoing whatever hell was
going on, and fortunately it came back around when I selected
the more recent whatever it was. But damn dude! You're not
kidding about starting "afresh". You should warn somebody
before you suggest doing something like that.

 

[Peter]

That kicked my ass! I didn't have a printer, it changed all
my settings, it didn't detect my modem, and I don't know what
all else. It was horrible. I freaked out, but did the same thing
again hoping there was a way of undoing whatever hell was
going on, and fortunately it came back around when I selected
the more recent whatever it was. But damn dude! You're not
kidding about starting "afresh". You should warn somebody
before you suggest doing something like that.

Ok, my bad. However, I was unaware that you must have also installed
various other devices recently also. Normally speaking, the registry
backups will only go back about 4 or 5 days and so this kind of recovery
shouldn't have any major affect like it did on your machine because,
generally speaking, it is done to recover from one, very recent, problem
and shouldn't mess up devices that were installed weeks/months earlier.

 

[jinxy]

That kicked my ass! I didn't have a printer, it changed all
my settings, it didn't detect my modem, and I don't know what
all else. It was horrible. I freaked out, but did the same thing
again hoping there was a way of undoing whatever hell was
going on, and fortunately it came back around when I selected
the more recent whatever it was. But damn dude! You're not
kidding about starting "afresh". You should warn somebody
before you suggest doing something like that.- Hide quoted text -

- Show quoted text -

Have you tried downloading the windows 98 driver for that device from
Kingston's website? http://www.kingston.com/support/downloads/usbdatatrav/default.asp
I bought one awhile back (128mb) and had the same trouble. Forget all
that other stuff and try the simple route first.
-J

 

[jinxy]

Ok, my bad. However, I was unaware that you must have also installed
various other devices recently also. Normally speaking, the registry
backups will only go back about 4 or 5 days and so this kind of recovery
shouldn't have any major affect like it did on your machine because,
generally speaking, it is done to recover from one, very recent, problem
and shouldn't mess up devices that were installed weeks/months earlier.

--
Pete Ives
Remove All_stRESS before sending me an email- Hide quoted text -

- Show quoted text -

Try downloading the windows 98 drivers for your device right from
Kingston.
-J

 

[dh]

Ok, my bad. However, I was unaware that you must have also installed
various other devices recently also. Normally speaking, the registry
backups will only go back about 4 or 5 days and so this kind of recovery
shouldn't have any major affect like it did on your machine because,
generally speaking, it is done to recover from one, very recent, problem
and shouldn't mess up devices that were installed weeks/months earlier.

I don't understand anything about it, but the first time there was only
one choice, so that's what I chose and that's what screwed everything
up. When I opened it up again in the hopes of having a solution, there
were 2 choices so I chose the most recent one. I believe that option
must have come into existence because of the action you suggested,
but I don't understand the basics of the whole thing. The other option,
which must be the one I tried out, was dated back in the 1990s I believe.

 

[dh]

Have you tried downloading the windows 98 driver for that device from
Kingston's website? http://www.kingston.com/support/downloads/usbdatatrav/default.asp
I bought one awhile back (128mb) and had the same trouble. Forget all
that other stuff and try the simple route first.
-J

I did download what was supposedly the correct driver for it from:

http://www.kingston.com/support/downloads/usbdatatrav/default.asp?s=DTI_HS

I read the FAQ, and the problem they discussed does not apply
to me. I followed the instructions from the Read Me at:

http://www.kingston.com/support/downloads/usbdatatrav/ReadMe_F12DTI.txt

both ways they explained how to do it, and neither worked. I'm guessing
that when I first plugged it in and let is search for it's own driver if must
have associated itself with something that doesn't work, that screwed
everything up to begin with, and now I can't get out of it. Hopefully eventually...