The system process 'C:\WINDOWS\system32\services.exe' terminated u

[Guest]

Hi,
I'm running two HP Compaq nc6000s that I bought from work. Recently, I've
been getting the following message on both:

The system process 'C:\WINDOWS\system32\services.exe' terminated
unexpectedly with status code -1. The system will now shut down and restart.

After that, it pops up a window with the infamous 60 second countdown to
shutdown.

I heard it could be a virus, but I checked with the Norton Sasser tool: no go.

Any ideas?

 

[Mark F.]

Hi,
I'm running two HP Compaq nc6000s that I bought from work. Recently, I've
been getting the following message on both:

The system process 'C:\WINDOWS\system32\services.exe' terminated
unexpectedly with status code -1. The system will now shut down and restart.

After that, it pops up a window with the infamous 60 second countdown to
shutdown.

I heard it could be a virus, but I checked with the Norton Sasser tool: no go.

Any ideas?

The tool you ran only checks for one particular virus. I would boot in
safe mode and run several different tools. Do a full system virus scan.

Dump your temp files, browser history, recycle bin etc., a thorough cleanup.

Some tools listed here at Symantec:
http://www.symantec.com/enterprise/security_response/removaltools.jsp?src=symsug_us

The VCleaner tool listed on this page:
http://www.grisoft.com/doc/52/us/crp/0

Copy to the desktop and run it in safe mode using the command console.
Start > Run > type "cmd" (no quotes) > click OK. Type "vcleaner.exe"
(again, no quotes) and press enter.

Try these programs after you get the system running again.

Advanced Windows Care from IObit:
http://www.iobit.com/advancedwindowscareper.html?Str=download

Ad Aware Personal:
http://www.lavasoftusa.com/products/ad_aware_free.php

Mark

 

[Guest]

OK, ran CCleaner. Then ran vcleaner in safe mode. No viruses. To be sure,
ran Kaspersky's online virus scanner (not in safe mode). Same result.
Ad-Aware didn't pick up anything either.