J
John Wilson
Folks,
If your computer (running Windows of course) started automatically
shutting itself down
today (8-11-2003, or recently) while given a message related to RPC.
Then this may be
a temporary fix to the problem.
(This seems to be a problem for people that do not stay up to date on
the Critical Updates.)
Before you start.... There are no guarantees and I am not responsible
for anything that happens that you do not like.
(i.e. Any damage, lost information, lost wages, etc.)
Sorry, this is rather rough since I put it together fast. I am sure
there is
a better way to do this and you might be better off waiting until that
information is available.
USE AT YOU OWN RISK!!!!
A possible temporary fix for the rebooting Windows machine with the RPC
message
(virus/problem/headache)
Note: This worked on a computer that connected to the Internet using
a cable modem.
(A slightly less aggressive version did not work on a dial-up machine.)
1. Physically disconnect all network connections to your computer.
(i.e. if you have a cable/DSL modem disconnect it from your computer)
This will keep you computer from automatically shutting down.
2. Now go to the Control Panel -then-> Performance and Maintenance --
-then-> Administrative Tools -then-> Services
(Note: If you are in Classic View (WinXP) you will skip
Performance and Maintenance and go directly to
Administrative Tools -then-> Services)
3. In Services (WinXP users might have to select the Standard tab at the
bottom of the page) scroll down to the group of Services starting with
Remote ...
Remote Access Auto Connection Manager
Remote Access Connection Manager
Remote Desktop Help Session Manager [WinXP users only]
Remote Procedure Call (RPC)
Remote Procedure Call (RPC) Locator
Remote Registry Service
4. First select the Remote Access Connection Manager with the secondary
mouse button and select Properties. Then set the Startup Type
to "Disabled" and then "Stop" the service. Remember to Apply these
new settings (just click Apply or OK).
5. Now go to Remote Procedure Call (RPC). Again go to the Properties for
this
service. On the WinXP machines that I checked, the option to change the
Startup Type was not available. I had to select the "Log On" tab at the
top of the small window that popped up when Properties was selected.
Now go down to the area labeled 'You can enable or disable this service
for
the hardware profiles listed below' and click on Profile 1 (might be
different
on your computer) and "Disable" this service. Remember to Apply.
6. Now shutdown (or reboot...not just log off) your computer. Restart
the
machine with the network cable physically attached and see if it works.
On the machine I fixed it ran very slow, so be patient. Hopefully, there
will
be real fix soon. At least this way you can actually download the fix.
Be careful. When I tried this on a "dial-up" machine, which obviously
didn't
give trouble until it was connected to the Internet (had obtained an IP
address),
I didn't disable the Remote Access Connection Manager and now we can't
disabled or
enable any of these process and the computer will no longer connect.
Hope this helps.
John Wilson
NCSU
If your computer (running Windows of course) started automatically
shutting itself down
today (8-11-2003, or recently) while given a message related to RPC.
Then this may be
a temporary fix to the problem.
(This seems to be a problem for people that do not stay up to date on
the Critical Updates.)
Before you start.... There are no guarantees and I am not responsible
for anything that happens that you do not like.
(i.e. Any damage, lost information, lost wages, etc.)
Sorry, this is rather rough since I put it together fast. I am sure
there is
a better way to do this and you might be better off waiting until that
information is available.
USE AT YOU OWN RISK!!!!
A possible temporary fix for the rebooting Windows machine with the RPC
message
(virus/problem/headache)
Note: This worked on a computer that connected to the Internet using
a cable modem.
(A slightly less aggressive version did not work on a dial-up machine.)
1. Physically disconnect all network connections to your computer.
(i.e. if you have a cable/DSL modem disconnect it from your computer)
This will keep you computer from automatically shutting down.
2. Now go to the Control Panel -then-> Performance and Maintenance --
-then-> Administrative Tools -then-> Services
(Note: If you are in Classic View (WinXP) you will skip
Performance and Maintenance and go directly to
Administrative Tools -then-> Services)
3. In Services (WinXP users might have to select the Standard tab at the
bottom of the page) scroll down to the group of Services starting with
Remote ...
Remote Access Auto Connection Manager
Remote Access Connection Manager
Remote Desktop Help Session Manager [WinXP users only]
Remote Procedure Call (RPC)
Remote Procedure Call (RPC) Locator
Remote Registry Service
4. First select the Remote Access Connection Manager with the secondary
mouse button and select Properties. Then set the Startup Type
to "Disabled" and then "Stop" the service. Remember to Apply these
new settings (just click Apply or OK).
5. Now go to Remote Procedure Call (RPC). Again go to the Properties for
this
service. On the WinXP machines that I checked, the option to change the
Startup Type was not available. I had to select the "Log On" tab at the
top of the small window that popped up when Properties was selected.
Now go down to the area labeled 'You can enable or disable this service
for
the hardware profiles listed below' and click on Profile 1 (might be
different
on your computer) and "Disable" this service. Remember to Apply.
6. Now shutdown (or reboot...not just log off) your computer. Restart
the
machine with the network cable physically attached and see if it works.
On the machine I fixed it ran very slow, so be patient. Hopefully, there
will
be real fix soon. At least this way you can actually download the fix.
Be careful. When I tried this on a "dial-up" machine, which obviously
didn't
give trouble until it was connected to the Internet (had obtained an IP
address),
I didn't disable the Remote Access Connection Manager and now we can't
disabled or
enable any of these process and the computer will no longer connect.
Hope this helps.
John Wilson
NCSU