Ken said:
Hi,
My system freezes at the welcome screen when trying to
log on to any user.
It also will not start in safe mode.
BUT it will start in Debugging Mode.
This seems to happen or I often have Windows problems
after installing & running Visual Studio or Visual
Basic .NET 2002??
I Have all the latest Drives (sound, video etc..)&
Patches.
WHY is it that MICROSOFT doesn't run on MICROSOFT?!!!
Do I need to need to switch to LINUX for important stuff
and business and use Microsoft only for games???
I understand that you are frustrated, but you haven't told us anything
about your computer. What is the processor speed? How much RAM do you
have? What hardware are you running? Perhaps the machine is
overheating? Perhaps your hard drive is failing? Have you done any
hardware diagnosis? If so, what? If the hardware is faulty, you will
not be able to run any operating system successfully on it.
Here are standard Windows troubleshooting steps for both hardware and
software:
A. For software issues - 1) scan with current antivirus ("current" means
a version not earlier than 2002 but using updated virus definitions);
2) remove spyware with Spybot Search & Destroy
(
www.safer-networking.org) and Ad-aware (
www.lavasoftusa.com). These
programs are free, so use them both since they complement each other.
You may also want to run the latest CWShredder from http:/
www.spywareinfo.com/~merijn/index.html. Always read the instructions
before running a spyware removal tool. Be sure to update these programs
before running, and it is a good idea to do virus/spyware scans in Safe
Mode; 3) delete temporary and Temporary Internet Files; 4) stop
unnecessary services/programs from starting with Windows - see
www.blackviper.com for services info and
www.pacs-portal.co.uk
startup_index.htm for programs info - 5) look in Event Viewer for
clues; 6) make sure you've visited Windows Update and applied all
security patches; 7) run a firewall.
B. For hardware issues - 1) open the computer and run it open, cleaning
out all dust bunnies and observing all fans (overheating will cause
system freezing); 2) test the RAM - I like Memtest86 from
www.memtest86.com - let the test run for an extended (like overnight)
period of time - unless errors are seen immediately; 3) test the hard
drive with a diagnostic utility from the mftr.; 4) the power supply may
be going bad or be inadequate for the devices you have in the system;
5) test the motherboard with something like TuffTest from
www.tufftest.com. Testing hardware failures often involves swapping out
suspected parts with known-good parts. If you can't do the testing
yourself and/or are uncomfortable opening your computer, take the
machine to a good local computer repair shop (not a CompUSA or Best Buy
type of store).
Good luck,
Malke