Symantec Winfax Pro 10.02

[Bob Brannon]

Hello,

I have XP HOME with SPA. Since installing SPA whenever I try to send a fax
using Winfax PRO 10.02 (for windows XP) my computer crashes.

Any suggestions? Symantec says to uninstall SPA and that is all they say!

 

[NoNoBadDog!]

First, I have no idea what SPA is. You might want to contact the
manufacturer of SPA and see what they say.

If you mean SP2, then there are a couple of possibilities.

1. Configure Windows Firewall to allow Winfax to access the modem.

2. Uninstall Winfax, reboot, re-install Winfax, and reboot.

Bobby

 

[Guest]

Bob:

Here's an article referencing the issue with Windows XP SP2 and Winfax Pro
10.02:

http://service1.symantec.com/SUPPOR...0/NT/Me/98/XP&src=sg&pcode=winfax&svy=&csm=no

Good luck,

Joe

 

[Bob Brannon]

I apologize I wasn't watching my spell checker and it changed SP2 to SPA!



"NoNoBadDog!" <mypants_bjsledgeATpixi.com> wrote in message
First, I have no idea what SPA is. You might want to contact the
manufacturer of SPA and see what they say.

If you mean SP2, then there are a couple of possibilities.

1. Configure Windows Firewall to allow Winfax to access the modem.

2. Uninstall Winfax, reboot, re-install Winfax, and reboot.

Bobby

 

[Bob Brannon]

I followed that document's instructions but the problem still exists. If
try either to send or receive a fax my system crashes.


Bob:

Here's an article referencing the issue with Windows XP SP2 and Winfax Pro
10.02:

http://service1.symantec.com/SUPPOR...0/NT/Me/98/XP&src=sg&pcode=winfax&svy=&csm=no

Good luck,

Joe