Installed WinFax Pro 10.0 on XP Pro/Need 10.02 Update

[Miss Mae]

Hi,

Per Milly (Thank you for your kind help) at
microsoft.public.outlook.general:

"You must upgrade to at least version 10.02 for it to have "a chance of
working with XP/Outlook 2003.

--
"Milly Staples [MVP - Outlook]"

I probably should have asked Milly how I could get the upgrade but
instead...

I installed WinFax Pro 10.0 on an XP Pro SP2 machine thinking I could go to
the Symantec website and update it to 10.02 so it will work on XP. Um...when
I attempt to do a LiveUpdate it states my product is up to date and
Symantec's site recognizes my OS as Windows 2000 not XP Pro. How do I get
the 10.02 update please? :-(

Miss Mae

 

[Miss Mae]

Nevermind, I went back to a restore point I made immediately before the
Winfax install. I like time machines...

I'll see if Symantec can help me with an upgrade.
Miss Mae

 

[Miss Mae]

Did not see my add'l post so posting this again:

Nevermind, all is fine now. I went back to a restore point I made
immediately before the Winfax install. I like time machines...

I'll see if Symantec can help me with an upgrade.
Miss Mae

 

[Stefano Maida]

Hello Miss Mae.
I'm using WinFax Pro 10.0 in my laptop WinME.
I'm buying a new notebook WinXP and I was planning to download that program.
Are you saying it doesn't work on XP?
And why? Did you find a solution by the way?
Thanks for your time.
Steff

Did not see my add'l post so posting this again:

Nevermind, all is fine now. I went back to a restore point I made
immediately before the Winfax install. I like time machines...

I'll see if Symantec can help me with an upgrade.
Miss Mae

Hi,

Per Milly (Thank you for your kind help) at
microsoft.public.outlook.general:

"You must upgrade to at least version 10.02 for it to have "a chance of
working with XP/Outlook 2003.

--
"Milly Staples [MVP - Outlook]"

I probably should have asked Milly how I could get the upgrade but
instead...

I installed WinFax Pro 10.0 on an XP Pro SP2 machine thinking I could go
to the Symantec website and update it to 10.02 so it will work on XP.
Um...when I attempt to do a LiveUpdate it states my product is up to date
and Symantec's site recognizes my OS as Windows 2000 not XP Pro. How do I
get the 10.02 update please? :-(

Miss Mae

 

[Yves Leclerc]

NO! Version 10.00 is not compatible with XP and 10.02 is not a downloadable
upgrade. You must purchase it as a new product or as a purchased upgrade
from Symantec.

Hello Miss Mae.
I'm using WinFax Pro 10.0 in my laptop WinME.
I'm buying a new notebook WinXP and I was planning to download that
program.
Are you saying it doesn't work on XP?
And why? Did you find a solution by the way?
Thanks for your time.
Steff

Did not see my add'l post so posting this again:

Nevermind, all is fine now. I went back to a restore point I made
immediately before the Winfax install. I like time machines...

I'll see if Symantec can help me with an upgrade.
Miss Mae

Hi,

Per Milly (Thank you for your kind help) at
microsoft.public.outlook.general:

"You must upgrade to at least version 10.02 for it to have "a chance of
working with XP/Outlook 2003.

--
"Milly Staples [MVP - Outlook]"

I probably should have asked Milly how I could get the upgrade but
instead...

I installed WinFax Pro 10.0 on an XP Pro SP2 machine thinking I could go
to the Symantec website and update it to 10.02 so it will work on XP.
Um...when I attempt to do a LiveUpdate it states my product is up to
date
and Symantec's site recognizes my OS as Windows 2000 not XP Pro. How do
I
get the 10.02 update please? :-(

Miss Mae

 

[Stefano Maida]

Thanks for the bad news.
I was hoping in a workaround suggestion.

NO! Version 10.00 is not compatible with XP and 10.02 is not a
downloadable upgrade. You must purchase it as a new product or as a
purchased upgrade from Symantec.

Hello Miss Mae.
I'm using WinFax Pro 10.0 in my laptop WinME.
I'm buying a new notebook WinXP and I was planning to download that
program.
Are you saying it doesn't work on XP?
And why? Did you find a solution by the way?
Thanks for your time.
Steff

Did not see my add'l post so posting this again:

Nevermind, all is fine now. I went back to a restore point I made
immediately before the Winfax install. I like time machines...

I'll see if Symantec can help me with an upgrade.
Miss Mae

Hi,

Per Milly (Thank you for your kind help) at
microsoft.public.outlook.general:

"You must upgrade to at least version 10.02 for it to have "a chance of
working with XP/Outlook 2003.

--
"Milly Staples [MVP - Outlook]"

I probably should have asked Milly how I could get the upgrade but
instead...

I installed WinFax Pro 10.0 on an XP Pro SP2 machine thinking I could
go to the Symantec website and update it to 10.02 so it will work on
XP. Um...when I attempt to do a LiveUpdate it states my product is up
to date
and Symantec's site recognizes my OS as Windows 2000 not XP Pro. How do
I
get the 10.02 update please? :-(

Miss Mae

 

[Stephen]

If you upgrade, which is around 50.00 you get version 10.03, not 10.02.
Version 10.03 is works with Outlook 2003 and .02 is not and you get nothing
but headaches. Because of all the faxing I do the upgrade was worth it and I
didn't feel like downgrading Office just to be able to use Winfax. NOT that
I enjoyed coughing up more money for something that should be compatible in
the first place.

Good Luck
| NO! Version 10.00 is not compatible with XP and 10.02 is not a
downloadable
| upgrade. You must purchase it as a new product or as a purchased upgrade
| from Symantec.
|
|
| | > Hello Miss Mae.
| > I'm using WinFax Pro 10.0 in my laptop WinME.
| > I'm buying a new notebook WinXP and I was planning to download that
| > program.
| > Are you saying it doesn't work on XP?
| > And why? Did you find a solution by the way?
| > Thanks for your time.
| > Steff
| >
| > | >> Did not see my add'l post so posting this again:
| >>
| >> Nevermind, all is fine now. I went back to a restore point I made
| >> immediately before the Winfax install. I like time machines...
| >>
| >> I'll see if Symantec can help me with an upgrade.
| >> Miss Mae
| >>
| >> | >>> Hi,
| >>>
| >>> Per Milly (Thank you for your kind help) at
| >>> microsoft.public.outlook.general:
| >>>
| >>> "You must upgrade to at least version 10.02 for it to have "a chance
of
| >>> working with XP/Outlook 2003.
| >>>
| >>> --
| >>> "Milly Staples [MVP - Outlook]"
| >>>
| >>> I probably should have asked Milly how I could get the upgrade but
| >>> instead...
| >>>
| >>> I installed WinFax Pro 10.0 on an XP Pro SP2 machine thinking I could
go
| >>> to the Symantec website and update it to 10.02 so it will work on XP.
| >>> Um...when I attempt to do a LiveUpdate it states my product is up to
| >>> date
| >>> and Symantec's site recognizes my OS as Windows 2000 not XP Pro. How
do
| >>> I
| >>> get the 10.02 update please? :-(
| >>>
| >>> Miss Mae
| >
| >
| >
|
|

 

[Miss Mae]

Hi Steff,

Hello Miss Mae.
I'm using WinFax Pro 10.0 in my laptop WinME.
I'm buying a new notebook WinXP and I was planning to download that
program.
Are you saying it doesn't work on XP?

Yes, I could not get WinFax Pro 10.0 to work on XP Pro SP2, so I did a
System Restore to turn back my machine to its previous state before the
installation of WFP 10.0.

And why?

Because I need to "upgrade" WinFax Pro 10.0 to at least 10.02 for it to work
on XP. I thought upgrade meant the same as update, so I hastily installed
WFP version 10.0 onto XP Pro believing it would be possible to "update" it
at Symantec's website. My mistake. I found only an "upgrade" was available.
I did not want an upgrade, just an update. It is only 10.0 to 10.02, after
all. Not 10.0 to 11.0.

Did you find a solution by the way?

Not yet. I will be trying to contact Symantec later (when I have some spare
time, ha ha) to see what they can do to help me, because I really don't know
what the proper procedure would be to get a working WinFax Pro onto XP Pro.
(i.e., install v10.0 and then purchase an UPGRADE to install over it? Or
just purchase the upgrade and install this as the full program? ...)

Thanks for your time.
Steff

No problem. You're welcome.

Miss Mae

Did not see my add'l post so posting this again:

Nevermind, all is fine now. I went back to a restore point I made
immediately before the Winfax install. I like time machines...

I'll see if Symantec can help me with an upgrade.
Miss Mae

Hi,

Per Milly (Thank you for your kind help) at
microsoft.public.outlook.general:

"You must upgrade to at least version 10.02 for it to have "a chance of
working with XP/Outlook 2003.

--
"Milly Staples [MVP - Outlook]"

I probably should have asked Milly how I could get the upgrade but
instead...

I installed WinFax Pro 10.0 on an XP Pro SP2 machine thinking I could go
to the Symantec website and update it to 10.02 so it will work on XP.
Um...when I attempt to do a LiveUpdate it states my product is up to
date
and Symantec's site recognizes my OS as Windows 2000 not XP Pro. How do
I
get the 10.02 update please? :-(

Miss Mae

 

[Miss Mae]

Once again my post written at 3:30pm disappeared to who knows where...trying
again:

Hi Steff,

Hello Miss Mae.
I'm using WinFax Pro 10.0 in my laptop WinME.
I'm buying a new notebook WinXP and I was planning to download that
program.
Are you saying it doesn't work on XP?

Yes, I could not get WinFax Pro 10.0 to work on XP Pro SP2, so I did a
System Restore to turn back my machine to its previous state before the
installation of WFP 10.0.

And why?

Because I need to "upgrade" WinFax Pro 10.0 to at least 10.02 for it to work
on XP. I thought upgrade meant the same as update, so I hastily installed
WFP version 10.0 onto XP Pro believing it would be possible to "update" it
at Symantec's website. My mistake. I found only an "upgrade" was available.
I did not want an upgrade, just an update. It is only 10.0 to 10.02, after
all. Not 10.0 to 11.0.

Did you find a solution by the way?

Not yet. I will be trying to contact Symantec later (when I have some spare
time, ha ha) to see what they can do to help me, because I really don't know
what the proper procedure would be to get a working WinFax Pro onto XP Pro.
(i.e., install v10.0 and then purchase an UPGRADE to install over it? Or
just purchase the upgrade and install this as the full program? ...)

Thanks for your time.
Steff

No problem. You're welcome.

Miss Mae

Did not see my add'l post so posting this again:

Nevermind, all is fine now. I went back to a restore point I made
immediately before the Winfax install. I like time machines...

I'll see if Symantec can help me with an upgrade.
Miss Mae

Hi,

Per Milly (Thank you for your kind help) at
microsoft.public.outlook.general:

"You must upgrade to at least version 10.02 for it to have "a chance of
working with XP/Outlook 2003.

--
"Milly Staples [MVP - Outlook]"

I probably should have asked Milly how I could get the upgrade but
instead...

I installed WinFax Pro 10.0 on an XP Pro SP2 machine thinking I could go
to the Symantec website and update it to 10.02 so it will work on XP.
Um...when I attempt to do a LiveUpdate it states my product is up to
date
and Symantec's site recognizes my OS as Windows 2000 not XP Pro. How do
I
get the 10.02 update please? :-(

Miss Mae

 

[Stefano Maida]

Hi there.
If this can help you, I have all the posts you are saying disappeared on
your PC.
Cheers,
Steff

Once again my post written at 3:30pm disappeared to who knows
where...trying again:

Hi Steff,

Hello Miss Mae.
I'm using WinFax Pro 10.0 in my laptop WinME.
I'm buying a new notebook WinXP and I was planning to download that
program.
Are you saying it doesn't work on XP?

Yes, I could not get WinFax Pro 10.0 to work on XP Pro SP2, so I did a
System Restore to turn back my machine to its previous state before the
installation of WFP 10.0.

And why?

Because I need to "upgrade" WinFax Pro 10.0 to at least 10.02 for it to
work on XP. I thought upgrade meant the same as update, so I hastily
installed WFP version 10.0 onto XP Pro believing it would be possible to
"update" it at Symantec's website. My mistake. I found only an "upgrade"
was available. I did not want an upgrade, just an update. It is only 10.0
to 10.02, after all. Not 10.0 to 11.0.

Did you find a solution by the way?

Not yet. I will be trying to contact Symantec later (when I have some
spare time, ha ha) to see what they can do to help me, because I really
don't know what the proper procedure would be to get a working WinFax Pro
onto XP Pro. (i.e., install v10.0 and then purchase an UPGRADE to install
over it? Or just purchase the upgrade and install this as the full
program? ...)

Thanks for your time.
Steff

No problem. You're welcome.

Miss Mae

Did not see my add'l post so posting this again:

Nevermind, all is fine now. I went back to a restore point I made
immediately before the Winfax install. I like time machines...

I'll see if Symantec can help me with an upgrade.
Miss Mae

Hi,

Per Milly (Thank you for your kind help) at
microsoft.public.outlook.general:

"You must upgrade to at least version 10.02 for it to have "a chance of
working with XP/Outlook 2003.

--
"Milly Staples [MVP - Outlook]"

I probably should have asked Milly how I could get the upgrade but
instead...

I installed WinFax Pro 10.0 on an XP Pro SP2 machine thinking I could
go to the Symantec website and update it to 10.02 so it will work on
XP. Um...when I attempt to do a LiveUpdate it states my product is up
to date
and Symantec's site recognizes my OS as Windows 2000 not XP Pro. How do
I
get the 10.02 update please? :-(

Miss Mae

 

[Miss Mae]

Not necessary, thanks! But, oh, how annoying for everybody else seeing
my duplicates. I will believe my SENT folder from now on even if I can't see
some posts.