Startup Error

T

tshad

I am getting an error on startup after doing windows update. Never saw this
before.

The ordinal 49 could not be located in the dynamic link library MAPI32.dll

Looking on the Web, it seems that if you run Fixmapi.exe, this should fix
it. It doesn't on my machine. Doesn't seem to do anything - just goes
right back to a command prompt.

I have 3 Mapi files:

MAPI32.000 that is 110KB
MAPI32.DLL that is 145K
MAPI.DLL that is 81K

What happened here?

How can I fix this?

Thanks,

Tom
 
R

Rui

If this is a WinXp or Vista box then use system restore to go back to before
the update. Then copy Mapi32.dll to a temp place and do the update again.

You will also have the working Mapi32.dll if the update fails again. You
should just be able to copy it back to it;s original place and replace the
bad one.
 
P

Peter Foldes

You will need to go to c:\ProgramFiles\Common Files\System\MSMAPI\1033\MSMAPI32.DLL and delete or rename the file.

Once that is done, launch Outlook . Reconfigure your mail settings and everything should be good to go.

The file may also be located in c:\winnt\system32. There may be a backed up version of it that you can restore.

Do not under any circumstances download this file from the Internet. This is most likely a virus.
 
1

1_of_B0rg

Hey out there
I'm getting a similar error with my laptop, running Windows XP with SP2.

The output from the Event Viewer follows:
-----
Event Type: Information
Event Source: Application Popup
Event Category: None
Event ID: 26
Date: 11/6/2008
Time: 9:53:53 PM
User: N/A
Computer: RUSHMORE
Description:
Application popup: WindowsSearch.exe - Ordinal Not Found : The ordinal 49
could not be located in the dynamic link library MAPI32.dll.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
-----

A few differences in my case which should be taken into account.
* I can not find a "Fixmapi.exe" file on my hard drive
* No C:\ProgramFiles\Common Files\System\MSMAPI directory
* No C:\winnt\system32 directory since I'm not running Windows NT
* When I used Start >> Search >> Search Companion to look for the files, I
get another error:

-----
Error signature
AppName: explorer.exe AppVer: 6.0.2900.5512 ModName: browseui.dll
ModVer: 6.0.2800.1106 Offset: 00001a11

Exception Information
Code: 0xc0000005
Flags: 0x00000000
Record: 0x0000000000000000
Address: 0x0000000075f81a11
 

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