If you had taken just a few moments to visit the HP support
website, you would have learned that HP Pavilion PCs have
a hidden partition containing Windows XP files. You could
have chosen to perform a "non-destructive recovery", which
is what you now need to do in order to active. Otherwise,
since you went ahead and used a "Retail Version" of XP,
you'll have to purchase a new Product Key (at your expense).
How to Order Additional Licenses for Windows XP Home Edition
http://www.microsoft.com/windowsxp/home/howtobuy/addlic.mspx
How to Order Additional Licenses for Windows XP Professional
http://www.microsoft.com/windowsxp/pro/howtobuy/addlic.mspx
How To Change the Product Key at the Time of Activation
http://support.microsoft.com/default.aspx?scid=kb;en-us;810892&Product=winxp
Read the following article thoroughly, then follow
the steps outlined to perform a "non-destructive"
recovery operation.
http://h10025.www1.hp.com/ewfrf/wc/...docname=bph07145&product=71013&dlc=en&lang=en
Obtaining HP Recovery CDs
http://h10025.www1.hp.com/ewfrf/wc/...3&lang=en&cc=us&lc=en&dlc=en&docname=bph07143
--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User
Be Smart! Protect Your PC!
http://www.microsoft.com/athome/security/protect/default.aspx
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| ADD ANOTHER WARNING
|
| I just came from a client site. She had an HP Pavilion PC and downloaded
| SP2 this morning and also ended up with this error. She tried a "Go back to
| last known working" and it failed to correct the problem. She did not have
| the OEM CD for her system but did have another (RETAIL) CD from her daughters
| PC. Since the OEM CD was a recovery (factory fresh image) this would have
| lost all data and required reinstalling all added apps. I ran the repair
| installation from the RETAIL CD and could not use the OEM Product id code and
| had to use the Retail ID to perform the repair.
|
| The repair ran fine. When attempting to sign in, was advised the product ID
| could not be verifyed. A 2 hour support call to MS resulted in being told
| there is no way to activate this installation and the only way to recover
| from this is to do a fresh (format) install. I am awaiting a call from
| research tomorrow to see if they will devulge a work arround. They
| specifacally warned against attemping to recover using an OEM XP over this.