Urgent !! Unable to enter into Winodws (STOP C0000135 hard error)

[Walter_C]

I started the computer, the window did not appear and returned a blue screen
with "STOP C0000135 Hard Error".

Before my antivirus found a virus and blocked and quarantined the file
Advapi32.dll. At the same time a warning dialogue window turned up saying a
system file which was executing was replaced by a unknown file and asked if I
maintained the file. I clicked yes. Then I continued to use my computer and
it seemed opearting nornally. But when I powered on the computer next time,
the probhlem occurred.

Before I have tried to installed the Java update 7 but failed and found the
keyboard did not function (I could not typed in any characters).


My computer is ruuning Windows XP SP2 and IE 7.

Please help.

 

[Mark L. Ferguson]

Try to boot to Safe Mode with Command prompt (Press F8 during the 'black
screen' right after the Bios screen during startup)

HOW TO Start System Restore Tool from Command Prompt (Q304449):
http://support.microsoft.com/support/kb/articles/q304/4/49.asp

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[AJR]

If the computer boots in Safe Mode a drive is at fault. If all else fails -
boot from the XP CD - two repairs options will be available - the Recovery
Console or Repair a current installation.

In bypassing the Recovery Console option, setup will continue and
(hopefully) find and list the current OS installation. At this point it
will offfer the option to "repiar" the installation (Which in fact is an
upgrade installation).

 

[Walter_C]

I have booted ti safe mode with command prompt but next screen is a choice of
windows (in fact only the Windows XP Professional ) and I press enter and
wait for a second , it stuill return the same blue screen "STOP C0000135
unknown hard error"

 

[Mark L. Ferguson]

315341 - How to Perform an In-Place Upgrade (Reinstallation or Repair) of
Windows XP: http://support.microsoft.com/default.aspx?scid=kb;en-us;315341

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Use the "Ratings" feature. It helps the new users.
Mark L. Ferguson MS-MVP
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[Walter_C]

I have IE 7 installed, how o do it?

315341 - How to Perform an In-Place Upgrade (Reinstallation or Repair) of
Windows XP: http://support.microsoft.com/default.aspx?scid=kb;en-us;315341

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Please use the Communities guidelines when posting.
http://www.microsoft.com/wn3/locales/help/help_en-us.htm
Use the "Ratings" feature. It helps the new users.
Mark L. Ferguson MS-MVP
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