SP2 boot problem

[Philip]

In preparation of SP2 installation on XP (with automatic
update)I swept the system for virusses & spyware (Ad-aware
& Spybot; didnt find more than the 'normal' tracking
cookies), and installed the latest BIOS from Dell.
Everything booted Ok & worked fine.

Then I downloaded and installed SP2. No problems during
install, however during the required reboot I got: <quote>
STOP: c000021a {Fatal system error}
The Session Manager Initialization system process
terminated unexpectedly with a status of 0xc000026c
(0x00000000 0x00000000).
The system has been shutdown.
</quote>

Variants in boot (Safe, Debug, Last known good config.)
provided no improvement.
Using the verbose boot I can see that all kinds of drivers
are loaded, but then I get the above message.
So now what ? Go back to the original CD and revert to
the previous configuration (would that help as "Last known
good config." doesn't) ?

Any help appreciated.

 

[Carey Frisch [MVP]]

How to troubleshoot a "STOP 0xC000021A" error
http://support.microsoft.com/default.aspx?scid=kb;en-us;156669&Product=winxp

How to Perform a Windows XP Repair Install
http://www.michaelstevenstech.com/XPrepairinstall.htm

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

Be Smart! Protect Your PC!
http://www.microsoft.com/athome/security/protect/default.aspx

-----------------------------------------------------------------------

:

| In preparation of SP2 installation on XP (with automatic
| update)I swept the system for virusses & spyware (Ad-aware
| & Spybot; didnt find more than the 'normal' tracking
| cookies), and installed the latest BIOS from Dell.
| Everything booted Ok & worked fine.
|
| Then I downloaded and installed SP2. No problems during
| install, however during the required reboot I got: <quote>
| STOP: c000021a {Fatal system error}
| The Session Manager Initialization system process
| terminated unexpectedly with a status of 0xc000026c
| (0x00000000 0x00000000).
| The system has been shutdown.
| </quote>
|
| Variants in boot (Safe, Debug, Last known good config.)
| provided no improvement.
| Using the verbose boot I can see that all kinds of drivers
| are loaded, but then I get the above message.
| So now what ? Go back to the original CD and revert to
| the previous configuration (would that help as "Last known
| good config." doesn't) ?
|
| Any help appreciated.

 

[Another MS headache]

Aaahh yesss, I had the exact same problem, uninstalled SP2,
and ended up with EVEN MORE problems, kernel errors, NTLDR
missing errors, etc etc. I spent 20 hours working on it as
it would not even boot most of the time. I tried restores,
recoveries, to no avail. when i eventually got the repair
installation option to work, I finally had a faily stable
PC again.....reinstlled SP1, and some things that XP
"forgot" to reinstall...eg, USB HOST CONTROLLER...WTF?

So 2 days later, I left my PC on for 3 hours, and it
rebooted itself....oh oh....after reboot it lasted 2 hours
and crashed in the middle of a game...Blue Screen, no error
messages.....and then failed to boot 6 times before the
last boot (which i am emailing from) so I'm thinking MS
have screwed my PC up now, and I am pondering rebuilding
the OS (see below...Linux and VMWARE)


So have fun, I spent most of Labor day weekend on mine, you
just gotta love MS for screwing this one up......have you
heard that Linux now runs a program called VMWare that will
run any PC application? If it crashes you just close the
window and reopen it and carry on.......why should we have
to deal with this MS BS?

All the Best

 

[ms headache]

And if that doesnt work?
Have you actually experienced the SP2 fiasco?

I have a recurrent NTLDR missing error message on boot
because of the problems I had after installing SP@, then
uninstalling it because it destroyed my PC.

On the MS support website KB # 31470, or something NTLDR is
missing document) it blames this on Win95/98/ME boot
partition jargon BS...that may be true, in which case for
some reason, my XP is now looking for MBR on my 9GB SCSI
extra storage drive FAT32, and not my 36GB SCSI BOOT drive
which is NT....Duh...how does XP figure that?

And also now MS Help and Support center keeps trying to
access the internet through my browser....how can it do
that? Does my PC know it's got problems?

MS have really screwed up this time with me, I am outta the
MS camp, did you know that Linux now has this application
called VMWARE that allows the PC to run almost ANY Winblows
application? And if it crashes, you just close the window
and reopen it...tadaaa, back in business...hmmmmmmmm

 

[Carey Frisch [MVP]]

Sorry to hear you haven't any troubleshooting skills.....

 

[Guest]

How to troubleshoot a "STOP 0xC000021A" error
http://support.microsoft.com/default.aspx?scid=kb;en-us;156669&Product=winxp

How to Perform a Windows XP Repair Install
http://www.michaelstevenstech.com/XPrepairinstall.htm

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

Be Smart! Protect Your PC!
http://www.microsoft.com/athome/security/protect/default.aspx
----------------------------------------------------------

Carey,
Bit late though, but still wanty to share my experience.
Found the first recommendation not much help as it assumes you may still get
your system up one way or the other.

Looking around, I stumbled on 875350 - How to remove Windows XP Service Pack
2 from your computer. Using the Recovery Console, I could disable SP2 and
boot. Then I could uninstall SP2.

Still looking for a clue what caused the problem, and hesistant to retry SP2.

- Regards, Philip.

 

[Hans-Georg Michna]

Still looking for a clue what caused the problem, and hesistant to retry SP2.

Philip,

some explanations can be found in
http://www.michna.com/kb/WxSP2.htm. Two known problems are the
Intel Prescott problem and DEP (Data Execution Prevention).
Other problems can be caused by incompatible drivers.

Hans-Georg