Settings won't save OL 2002

D

Don Gollahon

When I cutomize menus the customizations are gone when I close and reopen
Outlook 2002. This happened in Outlook 2000 as well. So I upgraded to 2002
and the same thing is happening.

Windows XP Pro. Gateway 450 ROG laptop.

--

_________________________________________
Don Gollahon
(e-mail address removed)
ICQ#: 115831669
"What in Eternity does it matter?"
_________________________________________
 
M

Milly Staples [MVP - Outlook]

Close Outlook. Find and rename outcmd.dat to .old. (If using Windows 2000
or XP, you will need to enable searching hidden and system folders.)

Once you have done so, reopen Outlook and it should open fine. You will
need to rebuild any custom toolbars or customizations as the file outcmd.dat
controls how the toolbars display. When it becomes corrupted, it will cause
Outlook to hang because it cannot create the toolbars that you expect.


--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After searching google.groups.com and finding no answer, Don Gollahon asked:

| When I cutomize menus the customizations are gone when I close and
| reopen Outlook 2002. This happened in Outlook 2000 as well. So I
| upgraded to 2002 and the same thing is happening.
|
| Windows XP Pro. Gateway 450 ROG laptop.
 
D

Don Gollahon

THANK YOU VERY MUCH!!

That worked and also solved another major pain: It was taking 30 seconds to
open any emails. Now they pop right up.

I'm a very happy camper now.

--

_________________________________________
Don Gollahon
(e-mail address removed)
ICQ#: 115831669
"What in Eternity does it matter?"
_________________________________________
 
M

Milly Staples [MVP - Outlook]

Glad to have been of service! :)

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After searching google.groups.com and finding no answer, Don Gollahon asked:

| THANK YOU VERY MUCH!!
|
| That worked and also solved another major pain: It was taking 30
| seconds to open any emails. Now they pop right up.
|
| I'm a very happy camper now.
|
|
| "Milly Staples [MVP - Outlook]"
| || Close Outlook. Find and rename outcmd.dat to .old. (If using
|| Windows 2000 or XP, you will need to enable searching hidden and
|| system folders.)
||
|| Once you have done so, reopen Outlook and it should open fine. You
|| will need to rebuild any custom toolbars or customizations as the
|| file outcmd.dat controls how the toolbars display. When it becomes
|| corrupted, it will cause Outlook to hang because it cannot create
|| the toolbars that you expect.
||
||
|| --
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact. Due to
|| the (insert latest virus name here) virus, all mail sent to my
|| personal account will be deleted without reading.
||
|| After searching google.groups.com and finding no answer, Don
|| Gollahon asked:
||
||| When I cutomize menus the customizations are gone when I close and
||| reopen Outlook 2002. This happened in Outlook 2000 as well. So I
||| upgraded to 2002 and the same thing is happening.
|||
||| Windows XP Pro. Gateway 450 ROG laptop.
 

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