Serial Mouse Detection

[Guest]

When I boot XPe on an old Pentium desktop with the Intel TX chipset, the
serial mouse is plugged in but is never detected. Standard and MS
IntelliMouse drivers are included in the package. PS/2 mice work fine. What
am I missing to make serial mice show up? Thanks!

 

[Slobodan Brcin \(eMVP\)]

Micah,

Do you have "Standard Serial Mouse" component?

Regards,
Slobodan

 

[KM]

Micah,

Wasn't clear from your message - the sermouse.sys is in your image?
("Standard Serial Mouse")

Most likely, the msmouse.inf is in your image.

 

[Guest]

Hi,

Standard Serial Mouse is included, and sermouse.sys is in System32\Drivers.

Micah

 

[Slobodan Brcin \(eMVP\)]

Hi Micah,

Have you used device manager to check if your RS-232 is instaled and working?

Regards,
Slobodan

 

[KM]

Micah,

Assuming you don't have NoSerialMice switch in your boot.ini, can you check the \windows\SetupApi.log for any related errors?

 

[Guest]

Everything was detected in an XP Pro installation on one of these PCs
already, and I used TAP to create a device list, so I assume it is still
installed and functioning. I am using MINLOGON with mstsc.exe to create a
thin client, so I do not have device manager installed and there is no
explorer.exe to get to it.

Micah

 

[Slobodan Brcin \(eMVP\)]

Hi Micah,

You can use console application called devcon for this purpose.
Also you can look at setupapi log file to see it there were problems.

Regards,
Slobodan

 

[KM]

Micah,

How about using DevCon?
http://support.microsoft.com/default.aspx?scid=kb;en-us;311272

Or, again, analyze the SetupApi.log.

 

[Guest]

I am using EMF filesystem so I do not write anything to the hard disk. I can
see that I will have to undo some things and add some debugging features to
my image in order to better troubleshoot this.

Cheers,

Micah

 

[Slobodan Brcin \(eMVP\)]

EMF?
EWF?

In case that you use EWF this does not matter. SetupApi will be filled during the FBA while EWF is still disabled.

Regards,
Slobodan

 

[Guest]

Hi,

Here is the entry for "mouse":

[2005/02/03 17:45:26 396.30]
#-199 Executing "C:\WINDOWS\fba\fba.exe" with command line: ..\fba\fba.exe
#I140 Installing device class: "Mouse" {4D36E96F-E325-11CE-BFC1-08002BE10318}.
#I141 Class install completed with no errors.

And here is the entry for "communications port":

[2005/02/03 17:47:17 396.190 Driver Install]
#-019 Searching for hardware ID(s): *pnp0501
#-199 Executing "C:\WINDOWS\fba\fba.exe" with command line: ..\fba\fba.exe
#I022 Found "*PNP0501" in C:\WINDOWS\inf\msports.inf; Device:
"Communications Port"; Driver: "Communications Port"; Provider: "Microsoft";
Mfg: "(Standard port types)"; Section name: "ComPort".
#I023 Actual install section: [ComPort.NT]. Rank: 0x00001000. Effective
driver date: 07/01/2001.
#I022 Found "*PNP0501" in C:\WINDOWS\inf\msports.inf; Device:
"Communications Port"; Driver: "Communications Port"; Provider: "Microsoft";
Mfg: "(Standard port types)"; Section name: "ComPort".
#I023 Actual install section: [ComPort.NT]. Rank: 0x00000000. Effective
driver date: 07/01/2001.
#-147 Loading class installer module for "16550".
#E144 Loading module "C:\WINDOWS\system32\MsPorts.Dll" failed. Error 14001:
This application has failed to start because the application configuration is
incorrect. Reinstalling the application may fix this problem.
Windows could not load the installer for Ports. Contact your hardware vendor
for assistance. Error 14001: This application has failed to start because the
application configuration is incorrect. Reinstalling the application may fix
this problem.
[2005/02/03 17:47:18 396.192 Driver Install]

I'm not sure what there is to configure.

Micah

 

[Slobodan Brcin \(eMVP\)]

Micah,

Do you have component "Class Install Library - Msports"?

Regards,
Slobodan

Hi,

Here is the entry for "mouse":

[2005/02/03 17:45:26 396.30]
#-199 Executing "C:\WINDOWS\fba\fba.exe" with command line: ..\fba\fba.exe
#I140 Installing device class: "Mouse" {4D36E96F-E325-11CE-BFC1-08002BE10318}.
#I141 Class install completed with no errors.

And here is the entry for "communications port":

[2005/02/03 17:47:17 396.190 Driver Install]
#-019 Searching for hardware ID(s): *pnp0501
#-199 Executing "C:\WINDOWS\fba\fba.exe" with command line: ..\fba\fba.exe
#I022 Found "*PNP0501" in C:\WINDOWS\inf\msports.inf; Device:
"Communications Port"; Driver: "Communications Port"; Provider: "Microsoft";
Mfg: "(Standard port types)"; Section name: "ComPort".
#I023 Actual install section: [ComPort.NT]. Rank: 0x00001000. Effective
driver date: 07/01/2001.
#I022 Found "*PNP0501" in C:\WINDOWS\inf\msports.inf; Device:
"Communications Port"; Driver: "Communications Port"; Provider: "Microsoft";
Mfg: "(Standard port types)"; Section name: "ComPort".
#I023 Actual install section: [ComPort.NT]. Rank: 0x00000000. Effective
driver date: 07/01/2001.
#-147 Loading class installer module for "16550".
#E144 Loading module "C:\WINDOWS\system32\MsPorts.Dll" failed. Error 14001:
This application has failed to start because the application configuration is
incorrect. Reinstalling the application may fix this problem.
Windows could not load the installer for Ports. Contact your hardware vendor
for assistance. Error 14001: This application has failed to start because the
application configuration is incorrect. Reinstalling the application may fix
this problem.
[2005/02/03 17:47:18 396.192 Driver Install]

I'm not sure what there is to configure.

Micah

EMF?
EWF?

In case that you use EWF this does not matter. SetupApi will be filled during the FBA while EWF is still disabled.

Regards,
Slobodan

 

[Guest]

I do not see that component on the list. How do I install it?

Thanks!

Micah

Micah,

Do you have component "Class Install Library - Msports"?

Regards,
Slobodan

Hi,

Here is the entry for "mouse":

[2005/02/03 17:45:26 396.30]
#-199 Executing "C:\WINDOWS\fba\fba.exe" with command line: ..\fba\fba.exe
#I140 Installing device class: "Mouse" {4D36E96F-E325-11CE-BFC1-08002BE10318}.
#I141 Class install completed with no errors.

And here is the entry for "communications port":

[2005/02/03 17:47:17 396.190 Driver Install]
#-019 Searching for hardware ID(s): *pnp0501
#-199 Executing "C:\WINDOWS\fba\fba.exe" with command line: ..\fba\fba.exe
#I022 Found "*PNP0501" in C:\WINDOWS\inf\msports.inf; Device:
"Communications Port"; Driver: "Communications Port"; Provider: "Microsoft";
Mfg: "(Standard port types)"; Section name: "ComPort".
#I023 Actual install section: [ComPort.NT]. Rank: 0x00001000. Effective
driver date: 07/01/2001.
#I022 Found "*PNP0501" in C:\WINDOWS\inf\msports.inf; Device:
"Communications Port"; Driver: "Communications Port"; Provider: "Microsoft";
Mfg: "(Standard port types)"; Section name: "ComPort".
#I023 Actual install section: [ComPort.NT]. Rank: 0x00000000. Effective
driver date: 07/01/2001.
#-147 Loading class installer module for "16550".
#E144 Loading module "C:\WINDOWS\system32\MsPorts.Dll" failed. Error 14001:
This application has failed to start because the application configuration is
incorrect. Reinstalling the application may fix this problem.
Windows could not load the installer for Ports. Contact your hardware vendor
for assistance. Error 14001: This application has failed to start because the
application configuration is incorrect. Reinstalling the application may fix
this problem.
[2005/02/03 17:47:18 396.192 Driver Install]

I'm not sure what there is to configure.

Micah

EMF?
EWF?

In case that you use EWF this does not matter. SetupApi will be filled during the FBA while EWF is still disabled.

Regards,
Slobodan


I am using EMF filesystem so I do not write anything to the hard disk. I can
see that I will have to undo some things and add some debugging features to
my image in order to better troubleshoot this.

Cheers,

Micah

:

Micah,

Assuming you don't have NoSerialMice switch in your boot.ini, can you check the \windows\SetupApi.log for any related errors?

--
Regards,
KM, BSquare Corp.


Hi,

 

[KM]

Micah,

Lower your Min Visibility option in TD.
The "Class Install Library - Msports" visibility level is 200.

--
Regards,
KM, BSquare Corp.

I do not see that component on the list. How do I install it?

Thanks!

Micah

Micah,

Do you have component "Class Install Library - Msports"?

Regards,
Slobodan

Hi,

Here is the entry for "mouse":

[2005/02/03 17:45:26 396.30]
#-199 Executing "C:\WINDOWS\fba\fba.exe" with command line: ..\fba\fba.exe
#I140 Installing device class: "Mouse" {4D36E96F-E325-11CE-BFC1-08002BE10318}.
#I141 Class install completed with no errors.

And here is the entry for "communications port":

[2005/02/03 17:47:17 396.190 Driver Install]
#-019 Searching for hardware ID(s): *pnp0501
#-199 Executing "C:\WINDOWS\fba\fba.exe" with command line: ..\fba\fba.exe
#I022 Found "*PNP0501" in C:\WINDOWS\inf\msports.inf; Device:
"Communications Port"; Driver: "Communications Port"; Provider: "Microsoft";
Mfg: "(Standard port types)"; Section name: "ComPort".
#I023 Actual install section: [ComPort.NT]. Rank: 0x00001000. Effective
driver date: 07/01/2001.
#I022 Found "*PNP0501" in C:\WINDOWS\inf\msports.inf; Device:
"Communications Port"; Driver: "Communications Port"; Provider: "Microsoft";
Mfg: "(Standard port types)"; Section name: "ComPort".
#I023 Actual install section: [ComPort.NT]. Rank: 0x00000000. Effective
driver date: 07/01/2001.
#-147 Loading class installer module for "16550".
#E144 Loading module "C:\WINDOWS\system32\MsPorts.Dll" failed. Error 14001:
This application has failed to start because the application configuration is
incorrect. Reinstalling the application may fix this problem.
Windows could not load the installer for Ports. Contact your hardware vendor
for assistance. Error 14001: This application has failed to start because the
application configuration is incorrect. Reinstalling the application may fix
this problem.
[2005/02/03 17:47:18 396.192 Driver Install]

I'm not sure what there is to configure.

Micah

:

EMF?
EWF?

In case that you use EWF this does not matter. SetupApi will be filled during the FBA while EWF is still disabled.

Regards,
Slobodan


I am using EMF filesystem so I do not write anything to the hard disk. I can
see that I will have to undo some things and add some debugging features to
my image in order to better troubleshoot this.

Cheers,

Micah

:

Micah,

Assuming you don't have NoSerialMice switch in your boot.ini, can you check the \windows\SetupApi.log for any related errors?

--
Regards,
KM, BSquare Corp.


Hi,

 

[Guest]

Hi,

That made it show up, and it is an installed component.

Micah

Micah,

Lower your Min Visibility option in TD.
The "Class Install Library - Msports" visibility level is 200.

--
Regards,
KM, BSquare Corp.

I do not see that component on the list. How do I install it?

Thanks!

Micah

Micah,

Do you have component "Class Install Library - Msports"?

Regards,
Slobodan

Hi,

Here is the entry for "mouse":

[2005/02/03 17:45:26 396.30]
#-199 Executing "C:\WINDOWS\fba\fba.exe" with command line: ..\fba\fba.exe
#I140 Installing device class: "Mouse" {4D36E96F-E325-11CE-BFC1-08002BE10318}.
#I141 Class install completed with no errors.

And here is the entry for "communications port":

[2005/02/03 17:47:17 396.190 Driver Install]
#-019 Searching for hardware ID(s): *pnp0501
#-199 Executing "C:\WINDOWS\fba\fba.exe" with command line: ..\fba\fba.exe
#I022 Found "*PNP0501" in C:\WINDOWS\inf\msports.inf; Device:
"Communications Port"; Driver: "Communications Port"; Provider: "Microsoft";
Mfg: "(Standard port types)"; Section name: "ComPort".
#I023 Actual install section: [ComPort.NT]. Rank: 0x00001000. Effective
driver date: 07/01/2001.
#I022 Found "*PNP0501" in C:\WINDOWS\inf\msports.inf; Device:
"Communications Port"; Driver: "Communications Port"; Provider: "Microsoft";
Mfg: "(Standard port types)"; Section name: "ComPort".
#I023 Actual install section: [ComPort.NT]. Rank: 0x00000000. Effective
driver date: 07/01/2001.
#-147 Loading class installer module for "16550".
#E144 Loading module "C:\WINDOWS\system32\MsPorts.Dll" failed. Error 14001:
This application has failed to start because the application configuration is
incorrect. Reinstalling the application may fix this problem.
Windows could not load the installer for Ports. Contact your hardware vendor
for assistance. Error 14001: This application has failed to start because the
application configuration is incorrect. Reinstalling the application may fix
this problem.
[2005/02/03 17:47:18 396.192 Driver Install]

I'm not sure what there is to configure.

Micah

:

EMF?
EWF?

In case that you use EWF this does not matter. SetupApi will be filled during the FBA while EWF is still disabled.

Regards,
Slobodan


I am using EMF filesystem so I do not write anything to the hard disk. I can
see that I will have to undo some things and add some debugging features to
my image in order to better troubleshoot this.

Cheers,

Micah

:

Micah,

Assuming you don't have NoSerialMice switch in your boot.ini, can you check the \windows\SetupApi.log for any related
errors?

--
Regards,
KM, BSquare Corp.


Hi,

 

[Guest]

Hi,

I see the component now and it is installed already.

Micah

Micah,

Lower your Min Visibility option in TD.
The "Class Install Library - Msports" visibility level is 200.

--
Regards,
KM, BSquare Corp.

I do not see that component on the list. How do I install it?

Thanks!

Micah

Micah,

Do you have component "Class Install Library - Msports"?

Regards,
Slobodan

Hi,

Here is the entry for "mouse":

[2005/02/03 17:45:26 396.30]
#-199 Executing "C:\WINDOWS\fba\fba.exe" with command line: ..\fba\fba.exe
#I140 Installing device class: "Mouse" {4D36E96F-E325-11CE-BFC1-08002BE10318}.
#I141 Class install completed with no errors.

And here is the entry for "communications port":

[2005/02/03 17:47:17 396.190 Driver Install]
#-019 Searching for hardware ID(s): *pnp0501
#-199 Executing "C:\WINDOWS\fba\fba.exe" with command line: ..\fba\fba.exe
#I022 Found "*PNP0501" in C:\WINDOWS\inf\msports.inf; Device:
"Communications Port"; Driver: "Communications Port"; Provider: "Microsoft";
Mfg: "(Standard port types)"; Section name: "ComPort".
#I023 Actual install section: [ComPort.NT]. Rank: 0x00001000. Effective
driver date: 07/01/2001.
#I022 Found "*PNP0501" in C:\WINDOWS\inf\msports.inf; Device:
"Communications Port"; Driver: "Communications Port"; Provider: "Microsoft";
Mfg: "(Standard port types)"; Section name: "ComPort".
#I023 Actual install section: [ComPort.NT]. Rank: 0x00000000. Effective
driver date: 07/01/2001.
#-147 Loading class installer module for "16550".
#E144 Loading module "C:\WINDOWS\system32\MsPorts.Dll" failed. Error 14001:
This application has failed to start because the application configuration is
incorrect. Reinstalling the application may fix this problem.
Windows could not load the installer for Ports. Contact your hardware vendor
for assistance. Error 14001: This application has failed to start because the
application configuration is incorrect. Reinstalling the application may fix
this problem.
[2005/02/03 17:47:18 396.192 Driver Install]

I'm not sure what there is to configure.

Micah

:

EMF?
EWF?

In case that you use EWF this does not matter. SetupApi will be filled during the FBA while EWF is still disabled.

Regards,
Slobodan


I am using EMF filesystem so I do not write anything to the hard disk. I can
see that I will have to undo some things and add some debugging features to
my image in order to better troubleshoot this.

Cheers,

Micah

:

Micah,

Assuming you don't have NoSerialMice switch in your boot.ini, can you check the \windows\SetupApi.log for any related
errors?

--
Regards,
KM, BSquare Corp.


Hi,

 

[KM]

Micah,

I don't have a clue why MsPorts.Dll is failing to load on your image.

When you built the image did you have the Auto-Resolve option set in TD?
And there is no any 3rd party driver/application/software is in your image?

If both answers Yes, I'd only think about the hardware problems.

Are you trying with XPe SP1 or SP2?
The XP Pro you already tried - was it SP1 or SP2?

--
Regards,
KM, BSquare Corp.

Hi,

I see the component now and it is installed already.

Micah

Micah,

Lower your Min Visibility option in TD.
The "Class Install Library - Msports" visibility level is 200.

--
Regards,
KM, BSquare Corp.

I do not see that component on the list. How do I install it?

Thanks!

Micah

:

Micah,

Do you have component "Class Install Library - Msports"?

Regards,
Slobodan

Hi,

Here is the entry for "mouse":

[2005/02/03 17:45:26 396.30]
#-199 Executing "C:\WINDOWS\fba\fba.exe" with command line: ..\fba\fba.exe
#I140 Installing device class: "Mouse" {4D36E96F-E325-11CE-BFC1-08002BE10318}.
#I141 Class install completed with no errors.

And here is the entry for "communications port":

[2005/02/03 17:47:17 396.190 Driver Install]
#-019 Searching for hardware ID(s): *pnp0501
#-199 Executing "C:\WINDOWS\fba\fba.exe" with command line: ..\fba\fba.exe
#I022 Found "*PNP0501" in C:\WINDOWS\inf\msports.inf; Device:
"Communications Port"; Driver: "Communications Port"; Provider: "Microsoft";
Mfg: "(Standard port types)"; Section name: "ComPort".
#I023 Actual install section: [ComPort.NT]. Rank: 0x00001000. Effective
driver date: 07/01/2001.
#I022 Found "*PNP0501" in C:\WINDOWS\inf\msports.inf; Device:
"Communications Port"; Driver: "Communications Port"; Provider: "Microsoft";
Mfg: "(Standard port types)"; Section name: "ComPort".
#I023 Actual install section: [ComPort.NT]. Rank: 0x00000000. Effective
driver date: 07/01/2001.
#-147 Loading class installer module for "16550".
#E144 Loading module "C:\WINDOWS\system32\MsPorts.Dll" failed. Error 14001:
This application has failed to start because the application configuration is
incorrect. Reinstalling the application may fix this problem.
Windows could not load the installer for Ports. Contact your hardware vendor
for assistance. Error 14001: This application has failed to start because the
application configuration is incorrect. Reinstalling the application may fix
this problem.
[2005/02/03 17:47:18 396.192 Driver Install]

I'm not sure what there is to configure.

Micah

:

EMF?
EWF?

In case that you use EWF this does not matter. SetupApi will be filled during the FBA while EWF is still disabled.

Regards,
Slobodan


I am using EMF filesystem so I do not write anything to the hard disk. I can
see that I will have to undo some things and add some debugging features to
my image in order to better troubleshoot this.

Cheers,

Micah

:

Micah,

Assuming you don't have NoSerialMice switch in your boot.ini, can you check the \windows\SetupApi.log for any related
errors?

--
Regards,
KM, BSquare Corp.


Hi,

 

[Guest]

I am running SP2 and was running SP2 on my XP Pro installation on this same
PC. The hardware functions correctly in XP Pro. I'm going to create a new
image from scratch with Explorer.exe as the shell and see what Device Manager
says.

Cheers,

Micah

Micah,

I don't have a clue why MsPorts.Dll is failing to load on your image.

When you built the image did you have the Auto-Resolve option set in TD?
And there is no any 3rd party driver/application/software is in your image?

If both answers Yes, I'd only think about the hardware problems.

Are you trying with XPe SP1 or SP2?
The XP Pro you already tried - was it SP1 or SP2?

--
Regards,
KM, BSquare Corp.

Hi,

I see the component now and it is installed already.

Micah

Micah,

Lower your Min Visibility option in TD.
The "Class Install Library - Msports" visibility level is 200.

--
Regards,
KM, BSquare Corp.


I do not see that component on the list. How do I install it?

Thanks!

Micah

:

Micah,

Do you have component "Class Install Library - Msports"?

Regards,
Slobodan

Hi,

Here is the entry for "mouse":

[2005/02/03 17:45:26 396.30]
#-199 Executing "C:\WINDOWS\fba\fba.exe" with command line: ..\fba\fba.exe
#I140 Installing device class: "Mouse" {4D36E96F-E325-11CE-BFC1-08002BE10318}.
#I141 Class install completed with no errors.

And here is the entry for "communications port":

[2005/02/03 17:47:17 396.190 Driver Install]
#-019 Searching for hardware ID(s): *pnp0501
#-199 Executing "C:\WINDOWS\fba\fba.exe" with command line: ..\fba\fba.exe
#I022 Found "*PNP0501" in C:\WINDOWS\inf\msports.inf; Device:
"Communications Port"; Driver: "Communications Port"; Provider: "Microsoft";
Mfg: "(Standard port types)"; Section name: "ComPort".
#I023 Actual install section: [ComPort.NT]. Rank: 0x00001000. Effective
driver date: 07/01/2001.
#I022 Found "*PNP0501" in C:\WINDOWS\inf\msports.inf; Device:
"Communications Port"; Driver: "Communications Port"; Provider: "Microsoft";
Mfg: "(Standard port types)"; Section name: "ComPort".
#I023 Actual install section: [ComPort.NT]. Rank: 0x00000000. Effective
driver date: 07/01/2001.
#-147 Loading class installer module for "16550".
#E144 Loading module "C:\WINDOWS\system32\MsPorts.Dll" failed. Error 14001:
This application has failed to start because the application configuration is
incorrect. Reinstalling the application may fix this problem.
Windows could not load the installer for Ports. Contact your hardware vendor
for assistance. Error 14001: This application has failed to start because the
application configuration is incorrect. Reinstalling the application may fix
this problem.
[2005/02/03 17:47:18 396.192 Driver Install]

I'm not sure what there is to configure.

Micah

:

EMF?
EWF?

In case that you use EWF this does not matter. SetupApi will be filled during the FBA while EWF is still disabled.

Regards,
Slobodan


I am using EMF filesystem so I do not write anything to the hard disk. I can
see that I will have to undo some things and add some debugging features to
my image in order to better troubleshoot this.

Cheers,

Micah

:

Micah,

Assuming you don't have NoSerialMice switch in your boot.ini, can you check the \windows\SetupApi.log for any related
errors?

--
Regards,
KM, BSquare Corp.


Hi,