Search pane problems

N

nomad

A few days ago I inadvertently installed IE7.0 and decided I hated it so I
uninstalled it and I'm currently running IE6.0 SP2 which is what I had
before. Since I uninstalled 7.0, my search pane doesn't work like it used
to.

I am using Altavista as my default search engine that opens in the left pane
when I click the "search" button, and it provides me with a list of my search
results. However, when I click on those resulting links, nothing happens.
If I right click and select "open in new window", it works.

I like the way it used to work so I don't have to keep closing windows. Why
don't the links work anymore? How can I fix this? IE7.0 seems to have
messed it up.

BTW, when I tried to post on this board I wasn't signed up and tried to
click "sign up now" or whatever comes up on the login page. NOTHING
happened, in fact none of the links on that page work for me. I finally got
logged in with another person's ID.
 
R

Robert Aldwinckle

nomad said:
A few days ago I inadvertently installed IE7.0 and decided I hated it so I
uninstalled it and I'm currently running IE6.0 SP2 which is what I had
before. Since I uninstalled 7.0, my search pane doesn't work like it used
to.

I am using Altavista as my default search engine that opens in the left pane
when I click the "search" button, and it provides me with a list of my search
results. However, when I click on those resulting links, nothing happens.
If I right click and select "open in new window", it works.

I like the way it used to work so I don't have to keep closing windows. Why
don't the links work anymore? How can I fix this? IE7.0 seems to have
messed it up.


It might be your Cookie, e.g. you could have received a Cookie when you
were using IE7 that IE might still be sending even after you reverted to IE6.
Try deleting any Cookies associated with AltaVista and see if your symptom
changes?

BTW, when I tried to post on this board I wasn't signed up and tried to
click "sign up now" or whatever comes up on the login page. NOTHING
happened, in fact none of the links on that page work for me. I finally got
logged in with another person's ID.


Disable any popup stoppers.


---
 
N

nomad

Hi Robert,

Thanks for the help. I deleted the cookie, but it didn't do anything. I
still can't get the links in the left search pane to work. This ALL started
when I installed and uninsalled IE 7.0.

I have tried to RESTORE my system using System Restore to a date before I
installed IE7.0, but my system says it cannot restore to that date for some
reason. I believe IE7.0 corruped something that I can't fix now. I wish I'd
never accepted the upgrade.

I also cannot get my computer to read certain CDs now. My girlfriends PC
with Vista reads them just fine, and mine used to, but now it doesn't. It
seems to be related to IE7.0 as well. It seems like a horrible piece of
software to me.

I think MSFT is responsible for this and I want to know how to fix it. This
PC is only a year old, and I shouldn't be having these problems that STARTED
when I installed IE7.0.

I didn't make a backup CD when I bought my PC because it took something like
18 CDs to do it! My PC was shipped with NO CDs, all preinstalled SW. I
bought a backup drive later but forgot to backup the OS. So how can I get my
XP to work like it used to?

SOMEONE HELP!
 
R

Robert Aldwinckle

(cross-post added to XP Perf & Maint)
nomad said:
Hi Robert,

Thanks for the help. I deleted the cookie, but it didn't do anything. I
still can't get the links in the left search pane to work. This ALL started
when I installed and uninsalled IE 7.0.


I wouldn't be surprised if this was more to do about AltaVista than your IE.
I think the search pane is an obsolete feature that most sites are phasing out.

See what happens if you activate it using this site:

http://www.iecustomizer.com/

E.g. click on IE Side Bars in the left menu. Then click on AltaVista in the
main display frame. Then if you have a particular language and country
combination which you don't see in that first page, search for it.
(Select English, and USA, for example, and then click on Search!)
Then click on Side Search Preview. (E.g. for my example, the Status bar
shows that that opens http://www.altavista.com/web/iepane

So, what happens, do you get a search pane and is it usable?

I have tried to RESTORE my system using System Restore to a date before I
installed IE7.0, but my system says it cannot restore to that date for some
reason. I believe IE7.0 corruped something that I can't fix now. I wish I'd
never accepted the upgrade.

I also cannot get my computer to read certain CDs now. My girlfriends PC
with Vista reads them just fine, and mine used to, but now it doesn't. It
seems to be related to IE7.0 as well. It seems like a horrible piece of
software to me.

I think MSFT is responsible for this and I want to know how to fix it. This
PC is only a year old, and I shouldn't be having these problems that STARTED
when I installed IE7.0.

I didn't make a backup CD when I bought my PC because it took something like
18 CDs to do it! My PC was shipped with NO CDs, all preinstalled SW. I
bought a backup drive later but forgot to backup the OS. So how can I get my
XP to work like it used to?


You clearly have more problems than a problem with your search pane... ; }

Try a different newsgroup which specializes in maintenance for your OS.
Cross-posting to one for convenience...


Good luck

Robert
---
 
G

Gerry

Nomad

Please post copies of all Error and Warning Reports appearing in
the System and Application logs in Event Viewer for the last boot. No
Information Reports or Duplicates please. Indicate which also appear in
a previous boot.

You can access Event Viewer by selecting Start, Control Panel,
Administrative Tools, and Event Viewer. When researching the meaning
of the error, information regarding Event ID, Source and Description
are important.

A tip for posting copies of Error Reports! Run Event Viewer and double
click on the error you want to copy. In the window, which appears is a
button resembling two pages. Click the button and close Event
Viewer.Now start your message (email) and do a paste into the body of
the message. Make sure this is the first paste after exiting from
Event Viewer.


--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~
 
N

nomad

Hi Robert, sorry for the delay in replying. Thanks for your attempts to help
me fix these problems (yes, I've found more since uninstalling IE7.0).

I tried the iecustomizer website you linked and I did get the side pane to
open with Altavista. The search works fine, but I still can't get any of the
links to work wth the left mouse button. I have to right click "open in new
window" to get anything to open. The links are inactive with the left mouse
button. Until I installed and uninstalled IE7.0, this worked correctly. I
don't want a new window to open for each click!

I don't see what this has to do with Altavista. What I'm talking about is
the "search" button at the top line of my IE6.0 browser window. I don't
think any websites control this function as it's part of IE.

As I mentioned, everthing worked fine until I installed IE7.0, then
uninstalled it using the Control Panel "add and remove programs" function.

Here's what's happened:

1. When using search, I can't get the links to work with a left mouse
button click
2. Some websites (like microsoft support login) links don't work
3. My computer can't read some CDs that worked fine before, and still work
fine on a Vista PC (I don't want Vista!). I don't know if this is a related
problem or not.
4. Adobe Acrobat was appartently damaged as well, since I couldn't get any
..pdf files to open. I installed an update to 8.0 today and it works now. I
think IE7.0 damaged my Acrobat, and the reinstall fixed it.
5. System restore won't work. When I try to restore my system to a date
before I installed IE7.0, it fails and the system tells me it can't be
restored to that date.

I would like to try re-installing XP, but my computer didn't come with any
discs. All the software was pre-loaded. I didn't make any backup discs
because it said it took something like 18 CDs to do it, and I didn't want to
do it at the time...later I forgot to go back and do it.

How can I re-install XP?

I have tried to reinstall SP2.0 from the MSFT website, I have run MSFT's
malware removal tool (nothing found) and I have read through the "How to
reinstall or repair IE in Windows XP" on the MSFT site here:

http://support.microsoft.com/kb/318378

One thing I noticed is that under "method 4" it says to RUN
%systemroot%\inf. I did that and tried to execute it, but it says I need a
SP2.0 CD which I don't have.

Any help you can offer would be appreciated. I've been really frustrated
with these problems, but realize that I need to be patient to resolve them.
I wish I'd never installed IE7.0!

Thanks!
 
N

nomad

Hi Gerry,

I read your reply and decided to re-boot before sending the warning/error
info.

There were no errors on the last re-boot, but I got a couple of warnings.
Under applications, I got these two:

Event Type: Warning
Event Source: Userenv
Event Category: None
Event ID: 1524
Date: 1/1/2008
Time: 9:19:52 PM
User: ******\HP_Owner
Computer: *****
Description:
Windows cannot unload your classes registry file - it is still in use by
other applications or services. The file will be unloaded when it is no
longer in use.


Event Type: Warning
Event Source: Userenv
Event Category: None
Event ID: 1517
Date: 1/1/2008
Time: 9:19:55 PM
User: NT AUTHORITY\SYSTEM
Computer: ******
Description:
Windows saved user ******\HP_Owner registry while an application or service
was still using the registry during log off. The memory used by the user's
registry has not been freed. The registry will be unloaded when it is no
longer in use.

This is often caused by services running as a user account, try configuring
the services to run in either the LocalService or NetworkService account.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.


In the System folder I got these:

Event Type: Warning
Event Source: MRxSmb
Event Category: None
Event ID: 3032
Date: 1/1/2008
Time: 9:21:22 PM
User: N/A
Computer: ******
Description:
The redirector was unable to register the domain WORKGROUP on to transport
NetBT_Tcpip_{3462A2F6-BA44-4902-97D2 for the following reason: . Transport
has been taken offline.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 00 00 00 00 04 00 4e 00 ......N.
0008: 00 00 00 00 d8 0b 00 80 ....Ø..€
0010: 00 00 00 00 84 01 00 c0 ....„..À
0018: 00 00 00 00 00 00 00 00 ........
0020: 00 00 00 00 00 00 00 00 ........

Event Type: Warning
Event Source: Dhcp
Event Category: None
Event ID: 1003
Date: 1/1/2008
Time: 9:21:39 PM
User: N/A
Computer:******
Description:
Your computer was not able to renew its address from the network (from the
DHCP Server) for the Network Card with network address 0016B69954BB. The
following error occurred:
The operation was canceled by the user. . Your computer will continue to try
and obtain an address on its own from the network address (DHCP) server.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: c7 04 00 00 Ç...

There were no warnings in the Internet Explorer folder in the Event Viewer.

Thanks, hope this tells you something.
 
R

Robert Aldwinckle

nomad said:
Hi Robert, sorry for the delay in replying. Thanks for your attempts to help
me fix these problems (yes, I've found more since uninstalling IE7.0).

I tried the iecustomizer website you linked and I did get the side pane to
open with Altavista. The search works fine, but I still can't get any of the
links to work wth the left mouse button. I have to right click "open in new
window" to get anything to open. The links are inactive with the left mouse
button. Until I installed and uninstalled IE7.0, this worked correctly. I
don't want a new window to open for each click!

I don't see what this has to do with Altavista. What I'm talking about is
the "search" button at the top line of my IE6.0 browser window. I don't
think any websites control this function as it's part of IE.


The point is that AltaVista supports/supported the requests that you make
by clicking links in the Search bar. Use Fiddler2 to see the format of the
requests and the HTML source that comes back in the Search bar.
Alternatively, it appears that you could also use right-click View Source
in the Search bar and then at least look at the HTML source in Notepad.

I'm not an HTML expert but I think it is this tag (from the header section)
which makes that page work

<base target="_main">

E.g. notice that any links which will open in the right side frame have no
target= attribute, while ones which do open in that page have a target="_self"
attribute. I guess that target="_main" must be some kind of reserved
frame name because I don't see anything explicitly naming the other frame
that. We could probably use the W3.org spec's to check that idea.
I'm not going to take the time to do that now.

FWIW those unattributed links open (in IE7) in the right-side frame
as expected. But that might be a difference between IE7 and IE6,
either due to their User-Agent string or to differences in their processing
of that case.

If your browser can't find the right target frame perhaps you should try
dragging the links there. FWIW that option works in IE7 too.

Also, in case others who are actually using IE6 have no trouble too,
you should look at possible sources of interference with such links,
such as alternate browser, other Internet apps, IE add-ons, etc.

As I mentioned, everthing worked fine until I installed IE7.0, then
uninstalled it using the Control Panel "add and remove programs" function.

Here's what's happened:

1. When using search, I can't get the links to work with a left mouse
button click
2. Some websites (like microsoft support login) links don't work
3. My computer can't read some CDs that worked fine before, and still work
fine on a Vista PC (I don't want Vista!). I don't know if this is a related
problem or not.


Could be a security thing.

4. Adobe Acrobat was appartently damaged as well, since I couldn't get any
.pdf files to open. I installed an update to 8.0 today and it works now. I
think IE7.0 damaged my Acrobat, and the reinstall fixed it.

That's possible. You could also have used AR's Repair feature.

5. System restore won't work. When I try to restore my system to a date
before I installed IE7.0, it fails and the system tells me it can't be
restored to that date.

There's a known issue about XP repair and restore and certain updates.
Are you sure all that you did was uninstall IE7?

I would like to try re-installing XP, but my computer didn't come with any
discs. All the software was pre-loaded. I didn't make any backup discs
because it said it took something like 18 CDs to do it, and I didn't want to
do it at the time...later I forgot to go back and do it.

How can I re-install XP?

I have tried to reinstall SP2.0 from the MSFT website, I have run MSFT's
malware removal tool (nothing found) and I have read through the "How to
reinstall or repair IE in Windows XP" on the MSFT site here:

http://support.microsoft.com/kb/318378

One thing I noticed is that under "method 4" it says to RUN
%systemroot%\inf. I did that and tried to execute it, but it says I need a
SP2.0 CD which I don't have.

Actually it says to run ie.inf from that folder.
However, it has been some time since I last read that article.
(It is so different now it might as well be a different number.)
E.g. I wasn't aware of that option. I have always thought of the article's
objective as reinstalling IE6sp1 into base XP but in order to do that
you would have to uninstall XPsp2. Now, it seems the article's
objective is to "repair" IE but those mechanisms seem much less certain
to me. FWIW I have always doubted that sfc /scannow really achieves
the same objective as /rereg (or the old IE Repair)

If you have a slipstreamed install of your OS for a particular maintenance
level (sounds likely) you might not be able to do any of that anyway.

The cross-post is still active but I imagine that anybody who might respond
would at least need details about where you got your XP system and how it
was installed?


If you are really back at IE6 again you could try using this cmd file
provided courtesy of MVP Kai Schaetzl:

http://iefaq.info/index.php?action=artikel&cat=24&id=31&artlang=en

Download it and execute it. Since it is based on the old IE Repair
which used to be done during a boot when *nothing* else is running
I usually suggest as well that it might be a good idea to do it during
a safe boot when at least *less* is running. ; )

Note for IE7 lurkers: there are known incompatibilies if you re-register
IE6 modules such as shdocvw.dll while it IE7 is still installed.

Any help you can offer would be appreciated. I've been really frustrated
with these problems, but realize that I need to be patient to resolve them.
I wish I'd never installed IE7.0!


Ironically one way to try reinstalling IE6 again may be to first try reinstalling
IE7 and then using its Reset... command. I notice that that is now officially
KB318378 "Method 1"... Supposedly IE7's Reset... is better than the old IE6sp2
/rereg command-line switch (i.e. what Kai's command file fixes and replaces.) YMMV.
Note, in any case, that Reset... wipes any AutoComplete data that a normal
IE7 install would have preserved for you, including saved passwords.



Good luck

Robert
---

 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Similar Threads

Security Setting Problems 5
Search Pane Results 5
Search problems 9
IE Classic Search/Search Assistant 1
Search Pane inactive 1
IE7 Search Pane 3
Side pane search IE7 on left 1
Window size upon launch 3

Top