message | When I save a picture to my documents off of a web page I
| am given two options. Either an Art File or Bitmap file.
| When I go to open that picture file later it will not let
| me open it and has no preview.
|
| How do I save the JPEG picture as a JPEG?
|
| Thank you
As for the error message, if you are receiving any of the
following error messages, then AOL may be the problem:
No preview available
File format is not supported
File is corrupted
The resolution is to turn off the option to compress graphics in
AOL. For more information see the following Microsoft Knowledge
Base article:
KB326675 - "No Preview Available" and "File Format Is Not
Supported" Error Messages Occur When You Try to View
Graphic Files
http://support.microsoft.com/default.aspx?Product=winxp&scid=kb;en-us;326675
As for not having the option to save as a JPEG picture, empty the
contents of your Temporary Internet Files folder. For more
information see the following Microsoft Knowledge Base article:
KB810978 - Internet Explorer Saves Images As Bitmaps (.bmp Files)
http://support.microsoft.com/default.aspx?Product=winxp&scid=kb;en-us;810978