Saving attachments... Help please..

[Rick \Nutcase\ Rogers]

Hi Helen,

A common problem. Go to the Control Panel/Internet Options/General tab, and
click the button to "delete files" under the Temporary Internet Files.
Clearing this cache should resolve the problem.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Associate Expert - WindowsXP Expert Zone

Windows help - www.rickrogers.org

Clear DayI've never had a problem saving graphic in their jpeg or gif form.
Now everything I try to save when I go to Save as is a bmp attachment. What
happened, and how can I fix it.

Thanks for your help..

Helen

 

[Gaga6]

Clear DayI've never had a problem saving graphic in their jpeg or gif form. Now everything I try to save when I go to Save as is a bmp attachment. What happened, and how can I fix it.

Thanks for your help..

Helen

 

[Will Denny]

Hi Helen

Try clearing out the TIF folder. Open Internet Explorer and go to Tools>Internet Options and click on 'Delete Files...' and also 'Delete all offline content'. Then try saving the files again.

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Will Denny
MS-MVP Windows Shell/User
Please reply to the News Groups


Clear DayI've never had a problem saving graphic in their jpeg or gif form. Now everything I try to save when I go to Save as is a bmp attachment. What happened, and how can I fix it.

Thanks for your help..

Helen

 

[Gaga6]

Thank you so much for your help. It worked.

Helen

Clear DayI've never had a problem saving graphic in their jpeg or gif form.
Now everything I try to save when I go to Save as is a bmp attachment. What
happened, and how can I fix it.

Thanks for your help..

Helen

 

[Gaga6]

Would it help if I increased the amount of space allotted to temp files so
it wouldn't happen again? I don't have that much space allotted.

Helen

Clear DayI've never had a problem saving graphic in their jpeg or gif form.
Now everything I try to save when I go to Save as is a bmp attachment. What
happened, and how can I fix it.

Thanks for your help..

Helen

 

[Rick \Nutcase\ Rogers]

Hi Helen,

No, the same problem would still occur.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Associate Expert - WindowsXP Expert Zone

Windows help - www.rickrogers.org