Save Target As fails to save

[Guest]

Can anyone tell me how Save Target As works? (i.e where temp files are stored
etc).

I ask because a group of users cannot use this to save any files in IE6
(SP2). The download appears to complete OK but the file never appears in the
Save location. All other user groups work OK but the differences between them
are mainly relating to desktop icons etc.

Ironically,if the user simply opens the image/file etc instead and uses the
'Save Picture As' option, that works fine. Only using 'Save Target As' on the
hyperlink doesn't work for any file type.

I've also noticed that,for this group of users, the 'Notify when download
complete' doesnt appear even though this is specified in the Advanced
settings.

I've been looking at this problem for ages and I'm stumped now! Any advice
gratefully received!

 

[Jan Il]

Hi A Lake

Try the information here and see if it helps:

This usually resolves the problem for 90% of the cases -

Safely Delete the Temporary Internet Files
http://www.mvps.org/winhelp2002/delcache.htm
However, if it doesn't, close IE and reopen and do it again. Also it has
been reported that clearing cookies helps, but be sure to save those you
need.

also...

Make sure that all images have the correct file association.

and....

PRB: Windows XP Does Not Natively Support High-DPI Screens
http://support.microsoft.com/?kbid=820286
http://forums.us.dell.com/supportforums/board/message?board.id=insp_video&message.id=79881


Save Target As and Print Target Commands Are Unavailable
http://support.microsoft.com/default.aspx?scid=kb;EN-US;176316

also......

Another possibility is that you have checked Do not save encrypted pages to
disk on the Advanced tab of Tools | Options, and the picture is on a page
reached by a secure https:// connection.

and....

Zone Alarm Pro can block Images in IE

1. Go into IE>Tools>Internet Options>Security>Custom level>reset custom
level to Medium or Low
2. Go into IE>Tools>Internet Options>Privacy>set the slider to Medium or Low
3. Go to this site and read on adjusting the Privacy settings in ZA. It will
explain how to customize on a per site basis.
http://www.donhoover.net/privacy.html

Kerio Personal Firewall and any other anti-advertisement software you have
on your system will also do this.

and then there's.........

IE Fix
http://windowsxp.mvps.org/IEFIX.htm

and how to relocate default files if necessary -

Courtesy of Alex Nichol – MS MVP

How to Change the Default SaveAs Location in Internet Explorer
http://support.microsoft.com/default.aspx?scid=KB;EN-US;Q258867

also………

If you download as “Save Target As†it uses a the following Registry Key
HKCU\Software\Microsoft\Internet Explorer
Value of Download Directory

To change the Save location -

HKCU\Software\Microsoft\Internet Explorer\Main
Value of SaveDirectory

This is normally updated by IE each time you save a file from it and
browse to a new directory; ie it defaults to the last place used

Hope this helps

Jan
MS MVP - IE/OE
Smiles are meant to be shared,
that's why they're so contagious.

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[Guest]

Jan,

Thanks for your post - I tried all of those and to no avail.

However, after lots of dead ends I think I've fixed it, the problem seems to
be the Group Policy settings for this group. Heres what I did:
- Created a whole new policy and set it up the same as the 'failing' one.
This didn't work either so I:
- Created a copy of a known working policy, and then reconfigured that to
match the above, this appears to now be working.


I don't really understand why this works, I'm just happy it does!

 

[Jan Il]

Hi A Lake

Jan,

Thanks for your post - I tried all of those and to no avail.

However, after lots of dead ends I think I've fixed it, the problem seems
to
be the Group Policy settings for this group. Heres what I did:
- Created a whole new policy and set it up the same as the 'failing' one.
This didn't work either so I:
- Created a copy of a known working policy, and then reconfigured that to
match the above, this appears to now be working.


I don't really understand why this works, I'm just happy it does!

You're very welcome! Glad to hear you were able to resolve your problem.
Good job!

Thank you for posting back and letting us know what worked for you, and for
the benefit of other readers who might have a similar problem.

Jan
MS MVP - IE/OE
Smiles are meant to be shared,
that's why they're so contagious.