Remove System Preperation Tool

T

TimR

I have a new XP Media based computer...when I started it the first time and
on any restarts...I get a program coming up called "Factory Preinstallation"
and that launches System Preparation Tool 2.0 ? How do I either disable
this or get rid of it...?...I don't know why it is on the box but it
is...and serves no purpose for me...?...Unless someone can tell me why I
should just ignore it ?

Thanks, Tim
 
R

Rock

TimR said:
I have a new XP Media based computer...when I started it the first time and
on any restarts...I get a program coming up called "Factory
Preinstallation"
and that launches System Preparation Tool 2.0 ? How do I either disable
this or get rid of it...?...I don't know why it is on the box but it
is...and serves no purpose for me...?...Unless someone can tell me why I
should just ignore it ?

I suggest you contact the Tech Support for the computer. The OEM installed
this, it's not a Windows OS tool.
 
T

Tim

Thanks Rock..but are you sure on this.../...I goggled the program and came
up with Microsoft knowledge based articles...it seemed to me that this was
offered by MS to make images for network administrators...but the version
they talked about was 1.?

I have written HP but so far no reply ?

Thanks, Tim
 
J

Joe Grover

The System Preparation tool (sysprep) is used by OEMs to package a machine
for your use.

If you were just running XP setup from a CD-ROM you would be prompted for
information such as your name, an organization, an administrator password,
your CD key, etc, all of this done early on in the process.

An OEM has to put the operating system and applications on the PC prior to
sending the PC to you. They don't have this information, and the things
they need to do take place after this information would be required. In
this case they prepare the machine as normal and then use the System
Preparation tool to "reseal" the machine so that it runs the utility on the
next restart. This allows you to personalize the copy and activate your
installation.

However, it only does this the first time. Have you ever completed this
setup? If you have and it's still running you will need to contact HP
technical support (guessing from your post that's who built the PC) for
assistance as it should not under any circumstance run once you've completed
the process the first time.

Joe
 
R

Rock

Joe Grover said:
The System Preparation tool (sysprep) is used by OEMs to package a machine
for your use.

If you were just running XP setup from a CD-ROM you would be prompted for
information such as your name, an organization, an administrator password,
your CD key, etc, all of this done early on in the process.

An OEM has to put the operating system and applications on the PC prior to
sending the PC to you. They don't have this information, and the things
they need to do take place after this information would be required. In
this case they prepare the machine as normal and then use the System
Preparation tool to "reseal" the machine so that it runs the utility on
the next restart. This allows you to personalize the copy and activate
your installation.

However, it only does this the first time. Have you ever completed this
setup? If you have and it's still running you will need to contact HP
technical support (guessing from your post that's who built the PC) for
assistance as it should not under any circumstance run once you've
completed the process the first time.

Joe

Yes I'm sure. Sysprep is an MS tool, but it is not installed as part of a
standard OS installation. It was used by the computer OEM to set up the
computer. If you were to install XP using a retail MS CD, sysprep is not
included. So yes, this is an issue for the OEM. They are the ones who
customized the install on your computer using it.
 

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