Receiving emails

[Beverley Pfeiffer]

At present I am abroad and cannot receive my emails. The message when I
press "send & receive" says failed HUAWEBG.NETC Could anyone help me or
direct me what to do with settings?

 

[mac]

At present I am abroad and cannot receive my emails. The message when I
press "send & receive" says failed HUAWEBG.NETC Could anyone help me or
direct me what to do with settings?

I replied to your previous post, please do not send the same question more
than once.

Please copy and paste the complete error message that WM gives when you try
to use your account. It avoids possible typing errors.

 

[Beverley Pfeiffer]

Copy and paste to where?

 

[mac]

message

Copy and paste to where?

"Beverley Pfeiffer" wrote:

Your next reply to this message.

Select the error message, right click and chose Copy, then in your reply to
here, right click in the message body and choose Paste.

HTH?

 

[Beverley Pfeiffer]

message


Your next reply to this message.

Select the error message, right click and chose Copy, then in your reply to
here, right click in the message body and choose Paste.

HTH?
Thanks Steve but where is the "reply to" it may seem a dumb question. I right clicked got the copy but could not find the "reply to". If I am overseas and have mobile broadband (with another provider) would this change my settings or have some bearing on the case? I appreciate your help

 

[mac]

Just paste it to where you typed the message, like above.

Does your ISP offer web mail access?

 

[Beverley Pfeiffer]

The host 'Chariot' could not be found. Please verify that you have entered
the server name correctly.
Account: 'Chariot', Server: 'Chariot', Protocol: POP3, Port: 110,
Secure(SSL): No, Socket Error: 11001, Error Number: 0x800CCC0D
The connection to the server has failed. Account: 'gmail.com', Server:
'gmail.com', Protocol: POP3, Port: 110, Secure(SSL): No, Socket Error: 10061,
Error Number: 0x800CCC0E
:
The host 'Internode' could not be found. Please verify that you have entered
the server name correctly.

Can you help me on the above
Account: 'Internode (1)', Server: 'Internode', Protocol: POP3, Port: 110,
Secure(SSL): No, Socket Error: 11001, Error Number: 0x800CCC0D

 

[Beverley Pfeiffer]

The host 'Chariot' could not be found. Please verify that you have entered
the server name correctly.
Account: 'Chariot', Server: 'Chariot', Protocol: POP3, Port: 110,
Secure(SSL): No, Socket Error: 11001, Error Number: 0x800CCC0D
The connection to the server has failed. Account: 'gmail.com', Server:
'gmail.com', Protocol: POP3, Port: 110, Secure(SSL): No, Socket Error: 10061,
Error Number: 0x800CCC0E
:
The host 'Internode' could not be found. Please verify that you have entered
the server name correctly.

Can you help me on the above
Account: 'Internode (1)', Server: 'Internode', Protocol: POP3, Port: 110,
Secure(SSL): No, Socket Error: 11001, Error Number: 0x800CCC0D

 

[mac]

The host 'Chariot' could not be found. Please verify that you have entered
the server name correctly.
Account: 'Chariot', Server: 'Chariot', Protocol: POP3, Port: 110,
Secure(SSL): No, Socket Error: 11001, Error Number: 0x800CCC0D
The connection to the server has failed. Account: 'gmail.com', Server:
'gmail.com', Protocol: POP3, Port: 110, Secure(SSL): No, Socket Error:
10061,
Error Number: 0x800CCC0E
:
The host 'Internode' could not be found. Please verify that you have
entered
the server name correctly.

Can you help me on the above
Account: 'Internode (1)', Server: 'Internode', Protocol: POP3, Port: 110,
Secure(SSL): No, Socket Error: 11001, Error Number: 0x800CCC0D

Wow what a mess!!

Who on earth set up those accounts, it is obvious that they have NEVER
worked at all, not just because you are abroad.

To try to get you connected via email, lets stick with the gmail account for
now, please see the two following links to the correct setup instructions.

For gmail access in Windows Mail, see:

http://mail.google.com/support/bin/answer.py?hl=en&answer=86382

http://mail.google.com/support/bin/answer.py?answer=86383

 

[mac]

For 'Internode' settings see:

http://www.internode.on.net/support/guides/email/setup_guides/windows/microsoft_outlook_express/

It describes Outlook Express settings, but they are exactly the same in
Windows Mail.

-----------

For 'Chariot' see:

http://www.chariot.net.au/help/ssg/

HTH?

Please get back if you need more assistance?

You appear to be from Australia, you say that you are abroad, which country
are you in now and what is the Internet Service Provider that you are
currently using to connect to the Internet.

 

[Beverley Pfeiffer]

Thank you Steve for your patience. I am in Norway and I am using mobile
connect NetCom

 

[mac]

Thank you Steve for your patience. I am in Norway and I am using mobile
connect NetCom

Beverley, are you using a Mobile Phone as the Modem or is your connection
via a USB Dongle etc?

Please explain.

Also after you have had another go at the gmail account settings, please
provide complete error messages, if any.

You should be able to send and check email by entering your credentials
here:
http://www.internode.on.net/

 

[Beverley Pfeiffer]

Thank you Steve for your patience. I am in Norway and I am using mobile
connect NetCom

:
Sorry also thank you Mac, I have re-entered the gmail>accounts/set up and still nothing has changed. I have a USB connection to internetThe host 'POP3' could not be found. Please verify that you have entered the server name correctly.

Account: 'gmail', Server: 'POP3', Protocol: POP3, Port: 995, Secure(SSL):
Yes, Socket Error: 11001, Error Number: 0x800CCC0D

This is the result, very frustrating

 

[mac]

Account: 'gmail', Server: 'POP3', Protocol: POP3, Port: 995, Secure(SSL):
Yes, Socket Error: 11001, Error Number: 0x800CCC0D

Please revisit this link
http://mail.google.com/support/bin/answer.py?answer=86383

And follow the instructions.

You entered incorrect server names.

Use
pop.gmail.com
smtp.gmail.com
On the server tab of the account.

PLEASE type any reply either at the end of my text, or at the top, not in
the middle, it looks a right old mess

 

[Gary VanderMolen]

See where your error message says "Server: 'POP3'"?
That part is wrong. The incoming server name should be pop.gmail.com.
You can correct the server name by going to Tools, Accounts, select that
gmail account, Properties, Servers.

 

[Beverley Pfeiffer]

Account: 'gmail', Server: 'POP3', Protocol: POP3, Port: 995, Secure(SSL):
Yes, Socket Error: 11001, Error Number: 0x800CCC0D

Please revisit this link
http://mail.google.com/support/bin/answer.py?answer=86383

And follow the instructions.

You entered incorrect server names.

Use
pop.gmail.com
smtp.gmail.com
On the server tab of the account.

PLEASE type any reply either at the end of my text, or at the top, not in
the middle, it looks a right old mess


--
Regards Steve.
MS-MVP. MAIL. [DTS] UK.
http://www.getsafeonline.org/

Thank you Steve and Gary VanderMolen I really do appreciate your efforts, I have now solved the problem with your help.

 

[mac]

Pleased to hear it.

 

[Beverley Pfeiffer]

Pleased to hear it.


--
Regards Steve.
MS-MVP. MAIL. [DTS] UK.
http://www.getsafeonline.org/

Steve, Sorry to be going on with this but can now receive e-mails from gmail but cannot send. I put the settings in that was suggested and the following comes up
The message could not be sent. The authentication setting might not be correct for your outgoing e-mail [SMTP] server. For help solving this problem, go to Help, search for "Troubleshoot Windows Mail", and read the "I'm having problems sending e-mail" section. If you need help determining the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was '(e-mail address removed)'. Subject 'Fw: GREETINGS
FROM ZERMATT', Account: 'gmail', Server: 'smtp.gmail.com', Protocol: SMTP,
Server Response: '530 5.7.0 Must issue a STARTTLS command first.
2sm625783nfv.8', Port: 25, Secure(SSL): No, Server Error: 530, Error Number:
0x800CCC78

 

[Beverley Pfeiffer]

Pleased to hear it.


--
Regards Steve.
MS-MVP. MAIL. [DTS] UK.
http://www.getsafeonline.org/

Steve, I dont know whether you got my last communication, I am having trouble with sending e-mails the following comes upThe message could not be sent. The authentication setting might not be correct for your outgoing e-mail [SMTP] server. For help solving this problem, go to Help, search for "Troubleshoot Windows Mail", and read the "I'm having problems sending e-mail" section. If you need help determining the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was '(e-mail address removed)'. Subject 'Fw: GREETINGS
FROM ZERMATT', Account: 'gmail', Server: 'smtp.gmail.com', Protocol: SMTP,
Server Response: '530 5.7.0 Must issue a STARTTLS command first.
d25sm696986nfh.50', Port: 25, Secure(SSL): No, Server Error: 530, Error
Number: 0x800CCC78

 

[mac]

Steve, I dont know whether you got my last communication, I am having
trouble with sending e-mails the following comes upThe message could not
be sent. The authentication setting might not be correct for your
outgoing e-mail [SMTP] server. For help solving this problem, go to Help,
search for "Troubleshoot Windows Mail", and read the "I'm having problems
sending e-mail" section. If you need help determining the proper server
settings, please contact your e-mail service provider.

The rejected e-mail address was '(e-mail address removed)'. Subject 'Fw:
GREETINGS
FROM ZERMATT', Account: 'gmail', Server: 'smtp.gmail.com', Protocol: SMTP,
Server Response: '530 5.7.0 Must issue a STARTTLS command first.
d25sm696986nfh.50', Port: 25, Secure(SSL): No, Server Error: 530, Error
Number: 0x800CCC78

Go to the account>properties>advanced tab, change the port number from 25 to
465>apply>OK.