Can't send emails

S

stephqu

I can receive emails but cannot send emails or reply to emails
Using atlanticbb.net for email pop.atlanticbb.net smtp.atlanticbb.net
I have read the troubleshooting for windows mail and found no help
The error message:
The connection to the server has failed. Subject 'Status', Account: 'Windows
Mail', Server: 'smtp.atlanticbb.net', Protocol: SMTP, Port: 25, Secure(SSL):
No, Socket Error: 10013, Error Number: 0x800CCC0E

Help...anyone...please

(e-mail address removed)
 
G

Gary VanderMolen \(MVP\)

Looks like you are running into a port 25 block. When you got that error
message, was your Internet connection being obtained from Atlanticbb.net?
If not, what you experienced is normal. As a general rule, the owner of
the SMTP server you are using must be the same as the entity providing
your Internet connection at that moment. For more on this issue see
http://www.postcastserver.com/help/Port_25_Blocking.aspx

Are you sending from a laptop away from home?
The available workarounds when sending away from home are as follows:

1. Use webmail for sending (via your browser).
2. Ask your home ISP if they have a port other than '25' for SMTP.
3. If you use the same away-from-home connection frequently,
substitute the SMTP server belonging to that connection. This is a bit
tricky, but if you want to go that route, I can provide more details.
4. If you frequently send from multiple locations, get a free Gmail account,
configure it for POP access, set it up in Windows Mail, and use that for
your sending chores. Gmail uses port 465 for SMTP, which is not blocked
like port 25 is.

Gary VanderMolen, Microsoft MVP (Mail)


"stephqu" wrote in message
I can receive emails but cannot send emails or reply to emails
Using atlanticbb.net for email pop.atlanticbb.net smtp.atlanticbb.net
I have read the troubleshooting for windows mail and found no help
The error message:
The connection to the server has failed. Subject 'Status', Account: 'Windows
Mail', Server: 'smtp.atlanticbb.net', Protocol: SMTP, Port: 25, Secure(SSL):
No, Socket Error: 10013, Error Number: 0x800CCC0E

Help...anyone...please

(e-mail address removed)
 

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