Re: error 623

[Chris Burnham [MSFT]]

Take a look at this article:

320693 Error Message "Error 623: The System Could Not Find the Phone Book
Entry
http://support.microsoft.com/?id=320693

I found a few reported incidents of the same error in Outlook and it's
usually resolved with the above article. The only thing I question is that
you state you are using an Internet mail connection (POP3? IMAP4?), so I'm
not exactly certain why you'd be using a VPN connection to download, but
start with this article and post back your results. If it doesn't work,
post back and give me a more complete problem description. Exact
reproduction steps would be really helpful.

--
Regards,
Chris Burnham
Microsoft Exchange Support

This posting is provided "AS IS" with no warranties, and confers no rights.

 

[cp_bruno]

Outlook error 623

Hi Folks,

Here are some abbreviated instructions on how I got around the Outlook error 623 problem:

Tools-->E-Mail Account-->Click Next-->Click Change-->Click on more settings--> Select Connections Tab-->Change connection to display the following: Connect using my local area network (LAN) & (if you take your PC home regularly) tick the box to connect via modem when Outlook is offline.

I hope this works for you. Please let me know how you go.

Cheers!

Cez

 

[professor]

Error 623

Error 623 - "The system could not find the phone book entry for this connection.

The solution for this problem for Microsoft - Office - Outlook is,
Outlook>Tools>Email Accounts>View or Change..>Next>Highlight each account in turn then>Change>More Settings>Connection, then>Select Connect using ...LAN>OK

Operating system where this solution was found -MS XP Pro.

 

[BARCA FAN]

Thanks cp Bruno & Professor, just came across this post and it solved my outlook express problem instantly with the error 623. Tried lots of other posts and this is the one that worked. Thanks.