.pst is not compatible with this version of the Personal Folders information ser

A

Ashley

I am trying to open a data file in Outlook 2002 and I am
getting the following error "xxx.pst is not compatible
with this version of the Personal Folders information
service".

What could be the issue and how could I resolve as I
thought that all personal folders were compatible?

Ashley
 
R

Russ Valentine [MVP-Outlook]

Was this PST created it Outlook 2003? The default PST file format changed in
Outlook 2003 and is not compatible with earlier versions.
 
E

Eric Prenen

Ashley said:
I am trying to open a data file in Outlook 2002 and I am
getting the following error "xxx.pst is not compatible
with this version of the Personal Folders information
service".

What could be the issue and how could I resolve as I
thought that all personal folders were compatible?

Ashley

Same problem here :-(
Tried opening an Outlook2003Beta .pst into OutlookOfficeXP, currently
without any success.
Anyone having ideas on this issue?

Thanks,

Eric
 
M

Milly Staples [MVP - Outlook]

You need to export your 2003 .pst file to a 97-2002 compatible .pst file in
Outlook 2003 and then use that one for prior versions of Outlook.

When you installed the beta, there was a warning that the new .pst file was
incompatible with prior versions of Outlook. Didn't anyone pay attention???


--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the SWEN virus, all mail sent to my personal account will be deleted
without reading.

After searching google.groups.com and finding no answer, Eric Prenen asked:

| Ashley wrote:
|
|| I am trying to open a data file in Outlook 2002 and I am
|| getting the following error "xxx.pst is not compatible
|| with this version of the Personal Folders information
|| service".
||
|| What could be the issue and how could I resolve as I
|| thought that all personal folders were compatible?
||
|| Ashley
|
| Same problem here :-(
| Tried opening an Outlook2003Beta .pst into OutlookOfficeXP, currently
| without any success.
| Anyone having ideas on this issue?
|
| Thanks,
|
| Eric
 
N

Neil Ruda

Yes, we paid attention. But as I discovered this morning, when the beta
version expires, it gives absolutely no warning whatsoever, and the only
option it gives is to uninstall the application! The menu choice for Data
File Management is grayed out, so we are unable to export the PST file to
97-2002 version. So now I have my previous Office XP and Outlook installed,
and absolutely no way to get at the OL2003 PST file.

Neil Ruda
 
M

Milly Staples [MVP - Outlook]

Roll back your system clock and export.

The beta clearly stated that it would expire either November 30 (beta 2) or
January 31, 2004. I fail to see where this was a surprise. Addtionally,
after the Office package released to manufacturing and was available at
retail (October 21 for most of the Office System programs) your license to
run the beta also expired.


--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.


After searching google.groups.com and finding no answer:
Neil Ruda <[email protected]> asked:
| Yes, we paid attention. But as I discovered this morning, when the
| beta version expires, it gives absolutely no warning whatsoever, and
| the only option it gives is to uninstall the application! The menu
| choice for Data File Management is grayed out, so we are unable to
| export the PST file to 97-2002 version. So now I have my previous
| Office XP and Outlook installed, and absolutely no way to get at the
| OL2003 PST file.
|
| Neil Ruda
|
| "Milly Staples [MVP - Outlook]"
| || You need to export your 2003 .pst file to a 97-2002 compatible .pst
|| file in
|| Outlook 2003 and then use that one for prior versions of Outlook.
||
|| When you installed the beta, there was a warning that the new .pst
|| file was
|| incompatible with prior versions of Outlook. Didn't anyone pay
|| attention???
||
||
|| --
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact. Due to
|| the SWEN virus, all mail sent to my personal account will be deleted
|| without reading.
||
|| After searching google.groups.com and finding no answer, Eric Prenen
|| asked:
||
||| Ashley wrote:
|||
|||| I am trying to open a data file in Outlook 2002 and I am
|||| getting the following error "xxx.pst is not compatible
|||| with this version of the Personal Folders information
|||| service".
||||
|||| What could be the issue and how could I resolve as I
|||| thought that all personal folders were compatible?
||||
|||| Ashley
|||
||| Same problem here :-(
||| Tried opening an Outlook2003Beta .pst into OutlookOfficeXP,
||| currently without any success.
||| Anyone having ideas on this issue?
|||
||| Thanks,
|||
||| Eric
 

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