program crashes run from some users accounts

[Rich Weimer]

Hello,

I bought a laptop that was preloaded with Vista Premium.


I have two users, user A and user B.
User A is default administrator and user B was made an administrator.

A program I installed crashes(blue screen) when ran from user B but runs OK
from user A.
I have installed and uninstalled the program several times logged on from
each user account. I tried installing from user account A and then from user
account B no matter what I do user account A always runs OK and user account
B always crashes.

I have not changed any file security settings nor have changed any policy
settings

User account A is not password protected and User account B has a password.


Any ideas?

Thanks,
RW

 

[Mr. Arnold]

Hello,

I bought a laptop that was preloaded with Vista Premium.


I have two users, user A and user B.
User A is default administrator and user B was made an administrator.

A program I installed crashes(blue screen) when ran from user B but runs
OK
from user A.
I have installed and uninstalled the program several times logged on from
each user account. I tried installing from user account A and then from
user
account B no matter what I do user account A always runs OK and user
account
B always crashes.

I have not changed any file security settings nor have changed any policy
settings

User account A is not password protected and User account B has a
password.


Any ideas?

Did you look at the Event Log to see if a error message was logged that may
have some details?

 

[Rich Weimer]

|
| | > Hello,
| >
| > I bought a laptop that was preloaded with Vista Premium.
| >
| >
| > I have two users, user A and user B.
| > User A is default administrator and user B was made an administrator.
| >
| > A program I installed crashes(blue screen) when ran from user B but runs
| > OK
| > from user A.
| > I have installed and uninstalled the program several times logged on
from
| > each user account. I tried installing from user account A and then from
| > user
| > account B no matter what I do user account A always runs OK and user
| > account
| > B always crashes.
| >
| > I have not changed any file security settings nor have changed any
policy
| > settings
| >
| > User account A is not password protected and User account B has a
| > password.
| >
| >
| > Any ideas?
|
| Did you look at the Event Log to see if a error message was logged that
may
| have some details?

No, it was a blue screen (kernel) failure.
It created a short xml file a text file and one other file .
I might be able to get a memory dump but that would be beyond my capability
to analyze.
I will check the Event log but I pretty sure kernel faults are unable to
record to the Event log.

Respectfully
Richard
|

 

[Rich Weimer]

| Hello,
|
| I bought a laptop that was preloaded with Vista Premium.
|
|
| I have two users, user A and user B.
| User A is default administrator and user B was made an administrator.
|
| A program I installed crashes(blue screen) when ran from user B but runs
OK
| from user A.
| I have installed and uninstalled the program several times logged on from
| each user account. I tried installing from user account A and then from
user
| account B no matter what I do user account A always runs OK and user
account
| B always crashes.
|
| I have not changed any file security settings nor have changed any policy
| settings
|
| User account A is not password protected and User account B has a
password.
|
|
| Any ideas?


I found problem. I installed Autotap. Autotap does a com port scan everytime
it loads and apparantly Autotap doesn't like bluetooth enabled com ports.

Solution:
unloaded Bluetooth drivers
unloaded autotap
reinstalled autotap
then installed the Bluetooth drivers.
What that does is assign autotap a lower com port, thus, when it does its
scan it does not get to conflicting Bluetooth com ports.

I tried manually reassigning com ports but that proved to be a problem when
I manually changed the com ports on the usb mapped bluetooth devices they
were no longer recognized.

I still have some unanswered questions. com port 2 and com port 3 were
apparantly pre-assigned but I could not find what they were assign to. It is
working better now when reinstalled both drivers com port 2 and com port 3
were released.

I have no idea why the hardware scan would fail for user B but would pass
for user A but the bluetooth driver was originally loaded from the user A
account.


Respectfully
Richard