B
Bill McLaughlin
Hello all. I've seen quite a few posts here about problems with
ZoneAlarm and SVCHOST issues. However, none seem to match what I am
seeing. Also, the posts I found are not very recent and my problem
started a month or two ago. When I start up the machine, everything
works fine for a while and then after a few minutes of browsing, I
type in a new URL and it finally times out and says the page is not
available. Yet if I hit "back" and "refresh", the previous page
reloads. For this reason, I suspect it may be just DNS that is not
talking when there is a problem. Also, I use DU Meter 3.03 and so I
can watch the activity. When I type a new URL there is no network
activity.
Shutting down ZoneAlarm has no effect. However, if I kill the network
service instance of SVCHOST, everything works fine again. Also, if I
shut off ZoneAlarm after I log in the problem never occurs. I keep up
to date with the XP updates so I suspect that is why the problem
started two months ago, as I had not installed any new software. To be
sure, last weekend I completely rebuilt my system from scratch. Sure
enough, I still have the problem. I used ZoneAlarm Pro for two years
or so with no problems before.
Here is my configuration:
- Win XP Pro SP1
- DU Meter 3.03
- ZoneAlarm Pro 5.1 (latest update)
- Norton SystemWorks 2003 (only anti-virus and ghost are installed; no
internet-related stuff)
- DSL router using NAT
- 3COM network card
I hate to stop using ZoneAlarm as it makes me feel much safer but this
is a real pain. Any ideas?
Thanks in advance.
Bill
ZoneAlarm and SVCHOST issues. However, none seem to match what I am
seeing. Also, the posts I found are not very recent and my problem
started a month or two ago. When I start up the machine, everything
works fine for a while and then after a few minutes of browsing, I
type in a new URL and it finally times out and says the page is not
available. Yet if I hit "back" and "refresh", the previous page
reloads. For this reason, I suspect it may be just DNS that is not
talking when there is a problem. Also, I use DU Meter 3.03 and so I
can watch the activity. When I type a new URL there is no network
activity.
Shutting down ZoneAlarm has no effect. However, if I kill the network
service instance of SVCHOST, everything works fine again. Also, if I
shut off ZoneAlarm after I log in the problem never occurs. I keep up
to date with the XP updates so I suspect that is why the problem
started two months ago, as I had not installed any new software. To be
sure, last weekend I completely rebuilt my system from scratch. Sure
enough, I still have the problem. I used ZoneAlarm Pro for two years
or so with no problems before.
Here is my configuration:
- Win XP Pro SP1
- DU Meter 3.03
- ZoneAlarm Pro 5.1 (latest update)
- Norton SystemWorks 2003 (only anti-virus and ghost are installed; no
internet-related stuff)
- DSL router using NAT
- 3COM network card
I hate to stop using ZoneAlarm as it makes me feel much safer but this
is a real pain. Any ideas?
Thanks in advance.
Bill