Problem with Outlook email account

S

Sam-Needs help

Since I installed 'Outlook Connector' in my Outlook 2003, my Outlook doesn't
work any more. When I go to 'Tools', and click on 'E-mail Account', it give
me an error message: 'The operation failed due to a registry or installation
problem. Restart Outlook and try again. If the problem persists, please
reinstall. Could not complete the operation. One or more parameter values
are not valid.' I have tried all even reinstalled Outlook 2003 but my
Outlook still doesn't work and give me same message. Now I can't receive or
send any Email at all. PLEASE HELP ME!
 
M

Milly Staples [MVP - Outlook]

Have you tried Detect and Repair? If they does not work, have you tried a
new mail profile using the Mail Icon in Control Panel?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
ALWAYS post your Outlook version.
How to ask a question: http://support.microsoft.com/KB/555375


After furious head scratching, Sam-Needs help asked:

| Since I installed 'Outlook Connector' in my Outlook 2003, my Outlook
| doesn't work any more. When I go to 'Tools', and click on 'E-mail
| Account', it give me an error message: 'The operation failed due to a
| registry or installation problem. Restart Outlook and try again. If
| the problem persists, please reinstall. Could not complete the
| operation. One or more parameter values are not valid.' I have
| tried all even reinstalled Outlook 2003 but my Outlook still doesn't
| work and give me same message. Now I can't receive or send any Email
| at all. PLEASE HELP ME!
 
D

David576

Milly Staples said:
Have you tried Detect and Repair? If they does not work, have you tried a
new mail profile using the Mail Icon in Control Panel?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
ALWAYS post your Outlook version.
How to ask a question: http://support.microsoft.com/KB/555375


After furious head scratching, Sam-Needs help asked:

| Since I installed 'Outlook Connector' in my Outlook 2003, my Outlook
| doesn't work any more. When I go to 'Tools', and click on 'E-mail
| Account', it give me an error message: 'The operation failed due to a
| registry or installation problem. Restart Outlook and try again. If
| the problem persists, please reinstall. Could not complete the
| operation. One or more parameter values are not valid.' I have
| tried all even reinstalled Outlook 2003 but my Outlook still doesn't
| work and give me same message. Now I can't receive or send any Email
| at all. PLEASE HELP ME!
 
D

David576

Milly Staples said:
Have you tried Detect and Repair? If they does not work, have you tried a
new mail profile using the Mail Icon in Control Panel?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
ALWAYS post your Outlook version.
How to ask a question: http://support.microsoft.com/KB/555375


After furious head scratching, Sam-Needs help asked:

| Since I installed 'Outlook Connector' in my Outlook 2003, my Outlook
| doesn't work any more. When I go to 'Tools', and click on 'E-mail
| Account', it give me an error message: 'The operation failed due to a
| registry or installation problem. Restart Outlook and try again. If
| the problem persists, please reinstall. Could not complete the
| operation. One or more parameter values are not valid.' I have
| tried all even reinstalled Outlook 2003 but my Outlook still doesn't
| work and give me same message. Now I can't receive or send any Email
| at all. PLEASE HELP ME!
 
D

David576

I have the same problem. I tried new profile, even bought upgrade to Office
2007 from 2003 (where problem started) but still same problem when trying to
configure email accounts or send/receive. I ran the Diagnostics no change. I
get an error message that says "The operation failed because of a registry or
installation problem. Restart Outlook and try again. If the problem persists,
reinstall." That's when I bought the upgrade which didn't help.
 
R

Roady [MVP]

Locate extend.dat and rename it to .old and try again.
See http://www.msoutlook.info/question/19



David576 said:
I have the same problem. I tried new profile, even bought upgrade to
Office
2007 from 2003 (where problem started) but still same problem when trying
to
configure email accounts or send/receive. I ran the Diagnostics no change.
I
get an error message that says "The operation failed because of a registry
or
installation problem. Restart Outlook and try again. If the problem
persists,
reinstall." That's when I bought the upgrade which didn't help.

Milly Staples said:
Have you tried Detect and Repair? If they does not work, have you tried
a
new mail profile using the Mail Icon in Control Panel?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
ALWAYS post your Outlook version.
How to ask a question: http://support.microsoft.com/KB/555375


After furious head scratching, Sam-Needs help asked:

| Since I installed 'Outlook Connector' in my Outlook 2003, my Outlook
| doesn't work any more. When I go to 'Tools', and click on 'E-mail
| Account', it give me an error message: 'The operation failed due to a
| registry or installation problem. Restart Outlook and try again. If
| the problem persists, please reinstall. Could not complete the
| operation. One or more parameter values are not valid.' I have
| tried all even reinstalled Outlook 2003 but my Outlook still doesn't
| work and give me same message. Now I can't receive or send any Email
| at all. PLEASE HELP ME!
 
D

David576

I can't locate the extend.dat file anywhere on my HD. The suggested location
(per question 19) does contain the .pst file and the outcmd.dat files but not
the extend.dat. It seems there should be one after installing the latest
Outlook.

Roady said:
Locate extend.dat and rename it to .old and try again.
See http://www.msoutlook.info/question/19



David576 said:
I have the same problem. I tried new profile, even bought upgrade to
Office
2007 from 2003 (where problem started) but still same problem when trying
to
configure email accounts or send/receive. I ran the Diagnostics no change.
I
get an error message that says "The operation failed because of a registry
or
installation problem. Restart Outlook and try again. If the problem
persists,
reinstall." That's when I bought the upgrade which didn't help.

Milly Staples said:
Have you tried Detect and Repair? If they does not work, have you tried
a
new mail profile using the Mail Icon in Control Panel?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
ALWAYS post your Outlook version.
How to ask a question: http://support.microsoft.com/KB/555375


After furious head scratching, Sam-Needs help asked:

| Since I installed 'Outlook Connector' in my Outlook 2003, my Outlook
| doesn't work any more. When I go to 'Tools', and click on 'E-mail
| Account', it give me an error message: 'The operation failed due to a
| registry or installation problem. Restart Outlook and try again. If
| the problem persists, please reinstall. Could not complete the
| operation. One or more parameter values are not valid.' I have
| tried all even reinstalled Outlook 2003 but my Outlook still doesn't
| work and give me same message. Now I can't receive or send any Email
| at all. PLEASE HELP ME!
 

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