Problem with DVD birner

[Odihere]

My DVD burner doesn't recognize anything. No dosc I put in it... Can anyone
please
give me ideas of what to do to fix this problem? Where to look? Maybe some
settings are not set right? I can't even play movies like before...

 

[Leonard Grey]

Honestly, how much help do you expect to receive from a Windows XP
newsgroup when the only thing you tell us is "My DVD burner doesn't
recognize anything"?

 

[Malke]

My DVD burner doesn't recognize anything. No dosc I put in it... Can
anyone please
give me ideas of what to do to fix this problem? Where to look? Maybe some
settings are not set right? I can't even play movies like before...

Swap it out for a known-working drive. If all is well, discard the original
drive.

Malke

 

[Richard]

My DVD burner doesn't recognize anything.
No dosc I put in it...
Can anyone please give me ideas of what to do to fix this problem?
Where to look? Maybe some settings are not set right?
I can't even play movies like before...

Hi "Odihere",

It would help us help you if you provide more information about your system.

1. What Windows version?
a. Windows XP Home Edition (Win-HE)
b. Windows XP Professional Edition (Win-Pro)
c. Windows XP Media Center Edition (Win-MCE)

2. What Service Pack level? (SP1a, SP2, SP3)
(Hold Windows logo key and press Pause/Break key for info)

3. What make and model of DVD? (Internal? External USB?)

What sort of discs? Commercially purchased, or burned your own?

Since Windows does not have native support for burning DVDs,
what software program are you using with your DVD?

Besides DVDs, have you also tried CDs?

Have you tried hold SHIFT key when inserting discs to disable autoplay?

Have you checked Windows Explorer (hold Windows logo key and press E) to
see if the (CD)DVD player is recognized by your system?

When was the last time it worked properly?

How old is the DVD drive?

When the problem started, were you trying to burn a disc or play a disk?

You can find other information about your DVD in System Properties. Hold
Windows logo key and press Pause/Break key. Click Hardware tab at top of
System Properties dialog display. Click Device Manager. Do any items have a
RED X? Locate your DVD device, and right click it, and click Properties. The
Device Status should say: "This device is working properly". If not, report
what you see.

Please let us know what you figure out. Thanks.
--Richard

 

[Richard]

:
Honestly, how much help do you expect to receive from a Windows XP
newsgroup when the only thing you tell us is "My DVD burner doesn't
recognize anything"?

Hi Leonard,

Yes, of course it can be frustrating to figure out problems with limited
information, but, (since we are being honest,) this is not the Advanced User
newsgroup, but New User newsgroup, and, (to be honest,) that was not the
"only" thing we were told. The fact that the DVD was called a "burner" is a
major clue that there may be a problem with home made discs, or that the
drive has seen a lot of use and may be worn out, or that the problem started
while trying to burn a new disc. The second sentence informed us that more
than 1 disc was tried! So that rules out the possibility that a particular
disc is at fault. The OP (Original Poster) also wondered if there are any
"settings" that may have caused the problem. And the "can't even play
movies" part also implies that other kinds of discs besides movies were
tried. And, coming full circle back to the beginning, the word "recognize"
seems to point more to a software problem than to a hardware problem. But,
(since honesty is the best policy,) actually, I'm pretty much a "newuser"
myself as far as DVDs are concerned, and hardly have a clue how they work,
when they do work; so I'm open to enlightenment. Thanks in advance.

(Are we having fun yet?
--Richard