Problem after undoing restoration

[Peggy]

I did a system restore, but it didn't solve the prblem, so I undid the
restoration. Now I can't use any restore points at all, even points created
after the restore/undo operation. I've read a few threads that this can
possibly be fixed by turning the service off and restarting it, but I really
want to get back to an earlier date. Is there any other fix that will
preserve existing restore points? Thanks.

 

[Leonard Grey]

Perhaps it has something to do with "the problem" if only we knew what
that was.

 

[Peggy]

Sorry, it didn't seem related to any issue with System Restore, but for what
it's worth, it's a networking problem. This is a Win XP SP2 client running on
a Small Business Server network with ISA. We needed to connect to a VPN,
couldn't make it work, and had to give up. Afterward, this client can connect
to others on the network, but others can't connect to it. Another client
computer was using its printer, so we wanted to get that working again. I
didn't do the troubleshooting, so I don't know what changes might have been
made. Restoring to an earlier point didn't fix the network printing problem.
I hope this clarifies as to whether the underlying issue would affect the
ability to use System Restore. Thanks.

 

[Leonard Grey]

Usually, when there is a problem with restore points the reason is that
they have become corrupted. This often, but not always, happens when
they are infected with malware.

May I say that I'm surprised that in your environment you would be
relying on System Restore, which is really for home users and is
designed to (hopefully) get the GUI running so the user can use other
diagnostic and repair solutions.

In any case, once restore points are corrupted they're unusable. Might
as well remove them and start fresh.

 

[smlunatick]

Usually, when there is a problem with restore points the reason is that
they have become corrupted. This often, but not always, happens when
they are infected with malware.

May I say that I'm surprised that in your environment you would be
relying on System Restore, which is really for home users and is
designed to (hopefully) get the GUI running so the user can use other
diagnostic and repair solutions.

In any case, once restore points are corrupted they're unusable. Might
as well remove them and start fresh.

---
Leonard Grey
Errare humanum est





- Show quoted text -

Symantec / Norton Anti-Virus (every versions, including if bundled as
part of 360, Interent Security and System Works) is "known" to break
the system restore in XP.

Also, if you are using GoBack, this has also be "posted" that the
system restore may not work.

 

[Peggy]

Thanks for your help. I did get advice before proceeding with System
Restore, but based on what happened and also bearing your remarks in mind,
it's not a solution I would go to again. However, I don't want to leave it
like this. Can I take it that stopping and restarting the service will at
least make it operable?

Peggy

 

[Leonard Grey]

No. Use the GUI to turn System Restore off for all volumes. Restart the
computer - this erases all existing restore points. Then turn System
Restore on again for the system volume and create a restore point.

In your environment I would recommend disk imaging. Complicated, but so
worth it.

 

[Gerry]

Peggy

This may help:

http://bertk.mvps.org/

http://bertk.mvps.org/html/srfail.html

--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

 

[Peggy]

Thanks, Gerry. That looks like a very useful site.

Peggy