printer icon does not appear in the desktop tray

[~Jeff~]

We have recently replaced approx 10 WinNT computers with Dell machines
running XP Pro. We have various printers and plotters. No matter which one
is selected, the printer icon does not appear in the desktop tray. We have
even expanded the tray to show hidden icons. We still receive message
notification that the document has been printed.

Our existing WinNT machines have no problem ...the print icon appears as it
always did.

Is there a setting in XP Pro to fix this?

Thanks for any help

 

[Alan Morris\(MSFT\)]

Verify that notifications are enabled on the client (Printers Folder, File,
Server Properties Advanced)

If these are connections to a server and the firewall is enabled, you will
need to open the sharing ports in order for the spooler on the server to
communicate with the clients.

http://www.microsoft.com/security/protect/ports.asp
How to Open Ports in the Windows XP Internet Connection Firewall

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.