Need remote printer notification and system tray queue icon

[Guest]

I have some remote printers and would like to have this feature work. I have
enabled these button, but I can't get the printer queue icon to pop up in the
system tray or the notification bubbles.
I have xp professional with xpsp2 loaded. My print server version
ntprint.dll and printui.dll are version 5.1.2600.2180.
XPSP SP2 rtm 040803-2158 is the sp2 version.
My other computer worked and it had version 5.1.2600.0 printui.dll.
Did this get broken in SP2?

 

[Alan Morris [MSFT]]

You need to enable the File and Printer sharing exception on the Windows
Firewall for notifications to work properly (or set the proper scope)

http://support.microsoft.com/kb/873147/en-us
Print notification messages do not appear when you print to a network
printer
--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.

 

[Guest]

I now believe this is my problem. I need the update in the following article.
http://support.microsoft.com/kb/913478/en-us

--
Richard

You need to enable the File and Printer sharing exception on the Windows
Firewall for notifications to work properly (or set the proper scope)

http://support.microsoft.com/kb/873147/en-us
Print notification messages do not appear when you print to a network
printer
--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.

 

[Guest]

How can I get this hotfix? http://support.microsoft.com/kb/913478/en-us

--
Richard

You need to enable the File and Printer sharing exception on the Windows
Firewall for notifications to work properly (or set the proper scope)

http://support.microsoft.com/kb/873147/en-us
Print notification messages do not appear when you print to a network
printer
--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.

 

[Alan Morris [MSFT]]

contact support.

http://support.microsoft.com/contactus/?ws=support
(http://support.microsoft.com/contactus/?ws=support)

Note In special cases, charges that are ordinarily incurred for support
calls may be canceled if a Microsoft Support Professional determines that a
specific update will resolve your problem. The usual support costs will
apply to additional support questions and issues that do not qualify for the
specific update in question.



I looked at the bug, here's the workaround from the bug report.
WORKAROUND: Simple- There are two ports needed for Notification backchannel
and they both have to be 'Closed' or 'OpenRestricted' for the communication
to fall back to polling. If the customer is willing to change the scope of
any one of these ports to 'Any computer' then they will get notifications.

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.

How can I get this hotfix? http://support.microsoft.com/kb/913478/en-us

--
Richard

You need to enable the File and Printer sharing exception on the Windows
Firewall for notifications to work properly (or set the proper scope)

http://support.microsoft.com/kb/873147/en-us
Print notification messages do not appear when you print to a network
printer
--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no
rights.

I have some remote printers and would like to have this feature work. I
have
enabled these button, but I can't get the printer queue icon to pop up
in
the
system tray or the notification bubbles.
I have xp professional with xpsp2 loaded. My print server version
ntprint.dll and printui.dll are version 5.1.2600.2180.
XPSP SP2 rtm 040803-2158 is the sp2 version.
My other computer worked and it had version 5.1.2600.0 printui.dll.
Did this get broken in SP2?

 

[Guest]

Is this work around the same as turning off the Microsoft firewall? If it is
I still don't get notifications with the firewall off. Another question is
which ports are you talking about? Are they the ones in the exception for
file and print sharing: tcp 139, 445 and UDP 137, 138?
--
Richard

contact support.

http://support.microsoft.com/contactus/?ws=support
(http://support.microsoft.com/contactus/?ws=support)

Note In special cases, charges that are ordinarily incurred for support
calls may be canceled if a Microsoft Support Professional determines that a
specific update will resolve your problem. The usual support costs will
apply to additional support questions and issues that do not qualify for the
specific update in question.



I looked at the bug, here's the workaround from the bug report.
WORKAROUND: Simple- There are two ports needed for Notification backchannel
and they both have to be 'Closed' or 'OpenRestricted' for the communication
to fall back to polling. If the customer is willing to change the scope of
any one of these ports to 'Any computer' then they will get notifications.

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.

How can I get this hotfix? http://support.microsoft.com/kb/913478/en-us

--
Richard

You need to enable the File and Printer sharing exception on the Windows
Firewall for notifications to work properly (or set the proper scope)

http://support.microsoft.com/kb/873147/en-us
Print notification messages do not appear when you print to a network
printer
--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no
rights.

I have some remote printers and would like to have this feature work. I
have
enabled these button, but I can't get the printer queue icon to pop up
in
the
system tray or the notification bubbles.
I have xp professional with xpsp2 loaded. My print server version
ntprint.dll and printui.dll are version 5.1.2600.2180.
XPSP SP2 rtm 040803-2158 is the sp2 version.
My other computer worked and it had version 5.1.2600.0 printui.dll.
Did this get broken in SP2?

 

[Alan Morris [MSFT]]

No the work around keeps the firewall enabled, just opens the ports for
incoming network traffic from out side of the current subnet.

Disabling the firewall allows notifications when the client is configured to
display them ( I assume you already configured this as this was working
before SP2).

Which operating system is the print server?
--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.

Is this work around the same as turning off the Microsoft firewall? If it
is
I still don't get notifications with the firewall off. Another question
is
which ports are you talking about? Are they the ones in the exception for
file and print sharing: tcp 139, 445 and UDP 137, 138?
--
Richard

contact support.

http://support.microsoft.com/contactus/?ws=support
(http://support.microsoft.com/contactus/?ws=support)

Note In special cases, charges that are ordinarily incurred for support
calls may be canceled if a Microsoft Support Professional determines that
a
specific update will resolve your problem. The usual support costs will
apply to additional support questions and issues that do not qualify for
the
specific update in question.



I looked at the bug, here's the workaround from the bug report.
WORKAROUND: Simple- There are two ports needed for Notification
backchannel
and they both have to be 'Closed' or 'OpenRestricted' for the
communication
to fall back to polling. If the customer is willing to change the scope
of
any one of these ports to 'Any computer' then they will get
notifications.

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no
rights.

How can I get this hotfix?
http://support.microsoft.com/kb/913478/en-us

--
Richard


:

You need to enable the File and Printer sharing exception on the
Windows
Firewall for notifications to work properly (or set the proper scope)

http://support.microsoft.com/kb/873147/en-us
Print notification messages do not appear when you print to a network
printer
--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no
rights.

I have some remote printers and would like to have this feature work.
I
have
enabled these button, but I can't get the printer queue icon to pop
up
in
the
system tray or the notification bubbles.
I have xp professional with xpsp2 loaded. My print server version
ntprint.dll and printui.dll are version 5.1.2600.2180.
XPSP SP2 rtm 040803-2158 is the sp2 version.
My other computer worked and it had version 5.1.2600.0 printui.dll.
Did this get broken in SP2?

 

[Guest]

Yes, I have everything configured to get notifications.
I don't know what system the print server is, but there are other computers
form which this notification does work.
I have open up all ports and also tried completely disabling the windows
firewall.
No success.
We may have a misunderstanding. My previous computer was working before SP2.
I never had a chance to see if it worked on SP2. I now have a different
computer for about 1 month. The OS was completely rebuild and SP2 loaded.
The printer notifications have to this time never worked on this computer HP
EW8000.
--
Richard

No the work around keeps the firewall enabled, just opens the ports for
incoming network traffic from out side of the current subnet.

Disabling the firewall allows notifications when the client is configured to
display them ( I assume you already configured this as this was working
before SP2).

Which operating system is the print server?
--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.

Is this work around the same as turning off the Microsoft firewall? If it
is
I still don't get notifications with the firewall off. Another question
is
which ports are you talking about? Are they the ones in the exception for
file and print sharing: tcp 139, 445 and UDP 137, 138?
--
Richard

contact support.

http://support.microsoft.com/contactus/?ws=support
(http://support.microsoft.com/contactus/?ws=support)

Note In special cases, charges that are ordinarily incurred for support
calls may be canceled if a Microsoft Support Professional determines that
a
specific update will resolve your problem. The usual support costs will
apply to additional support questions and issues that do not qualify for
the
specific update in question.



I looked at the bug, here's the workaround from the bug report.
WORKAROUND: Simple- There are two ports needed for Notification
backchannel
and they both have to be 'Closed' or 'OpenRestricted' for the
communication
to fall back to polling. If the customer is willing to change the scope
of
any one of these ports to 'Any computer' then they will get
notifications.

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no
rights.

How can I get this hotfix?
http://support.microsoft.com/kb/913478/en-us

--
Richard


:

You need to enable the File and Printer sharing exception on the
Windows
Firewall for notifications to work properly (or set the proper scope)

http://support.microsoft.com/kb/873147/en-us
Print notification messages do not appear when you print to a network
printer
--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no
rights.

I have some remote printers and would like to have this feature work.
I
have
enabled these button, but I can't get the printer queue icon to pop
up
in
the
system tray or the notification bubbles.
I have xp professional with xpsp2 loaded. My print server version
ntprint.dll and printui.dll are version 5.1.2600.2180.
XPSP SP2 rtm 040803-2158 is the sp2 version.
My other computer worked and it had version 5.1.2600.0 printui.dll.
Did this get broken in SP2?