Powerpoint 2003 Crashes

[Col]

Sorry to repeat myself but I can't see my message that I posted a couple
of
hours ago. This is my problem:
When Powerpoint opens I get the following message: "Microsoft Office
PowerPoint has encountered a problem and needs to close. We are sorry for
the inconvenience." It then closes after I've reported to Microsoft,
reopens
and crashes again ad infitum. What's the reason and how do I fix?

 

[Michael Koerner]

Make sure that you have all the updates installed.

--
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Michael Koerner [MS PPT MVP]


| Sorry to repeat myself but I can't see my message that I posted a couple
| of
| hours ago. This is my problem:
| When Powerpoint opens I get the following message: "Microsoft Office
| PowerPoint has encountered a problem and needs to close. We are sorry for
| the inconvenience." It then closes after I've reported to Microsoft,
| reopens
| and crashes again ad infitum. What's the reason and how do I fix?
|
|
| ----------------------------------------
| I am using the free version of SPAMfighter for private users.
| It has removed 350 spam emails to date.
| Paying users do not have this message in their emails.
| Try www.SPAMfighter.com for free now!
|
|

 

[Col]

A bit more info:

In Event Viewer I get Event ID 1000 and:
"Faulting application powerpnt.exe, version 11.0.6564.0, stamp 42c1f191,
faulting module kernel32.dll, version 5.1.2600.2180, stamp 411096b4,
debug?
0, fault address 0x0001eb33."

 

[Guest]

See: http://www.rdpslides.com/pptfaq/#PowerPoint_Crashes_Without_Error_Message
--
Thanks,
Glenna Shaw
Microsoft PowerPoint MVP Team
http://www.pptmagic.com

 

[Guest]

Hi

Thanks for the link. I have tried the various solutions - to no avail.
This is from my event viewer:

Event Type: Error
Event Source: Microsoft Office 11
Event Category: None
Event ID: 1000
Date: 17/12/2005
Time: 11:43:43 AM
User: N/A
Computer: DESKTOP
Description:
Faulting application powerpnt.exe, version 11.0.6564.0, stamp 42c1f191,
faulting module kernel32.dll, version 5.1.2600.2180, stamp 411096b4, debug?
0, fault address 0x0001eb33.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 00 70 00 70 00 6c 00 A.p.p.l.
0008: 69 00 63 00 61 00 74 00 i.c.a.t.
0010: 69 00 6f 00 6e 00 20 00 i.o.n. .
0018: 46 00 61 00 69 00 6c 00 F.a.i.l.
0020: 75 00 72 00 65 00 20 00 u.r.e. .
0028: 20 00 70 00 6f 00 77 00 .p.o.w.
0030: 65 00 72 00 70 00 6e 00 e.r.p.n.
0038: 74 00 2e 00 65 00 78 00 t...e.x.
0040: 65 00 20 00 31 00 31 00 e. .1.1.
0048: 2e 00 30 00 2e 00 36 00 ..0...6.
0050: 35 00 36 00 34 00 2e 00 5.6.4...
0058: 30 00 20 00 34 00 32 00 0. .4.2.
0060: 63 00 31 00 66 00 31 00 c.1.f.1.
0068: 39 00 31 00 20 00 69 00 9.1. .i.
0070: 6e 00 20 00 6b 00 65 00 n. .k.e.
0078: 72 00 6e 00 65 00 6c 00 r.n.e.l.
0080: 33 00 32 00 2e 00 64 00 3.2...d.
0088: 6c 00 6c 00 20 00 35 00 l.l. .5.
0090: 2e 00 31 00 2e 00 32 00 ..1...2.
0098: 36 00 30 00 30 00 2e 00 6.0.0...
00a0: 32 00 31 00 38 00 30 00 2.1.8.0.
00a8: 20 00 34 00 31 00 31 00 .4.1.1.
00b0: 30 00 39 00 36 00 62 00 0.9.6.b.
00b8: 34 00 20 00 66 00 44 00 4. .f.D.
00c0: 65 00 62 00 75 00 67 00 e.b.u.g.
00c8: 20 00 30 00 20 00 61 00 .0. .a.
00d0: 74 00 20 00 6f 00 66 00 t. .o.f.
00d8: 66 00 73 00 65 00 74 00 f.s.e.t.
00e0: 20 00 30 00 30 00 30 00 .0.0.0.
00e8: 31 00 65 00 62 00 33 00 1.e.b.3.
00f0: 33 00 0d 00 0a 00 3.....

I don't know if this will help to sort out my problem but I'm getting
desperate!

Regards

 

[Glen Millar]

Hi,

What version of Windows and have you applied any service packs?

--

Regards,

Glen Millar
Microsoft PPT MVP
www.powerpointworkbench.com

Australia

glen at powerpointworkbench dot com

Please tell us your PowerPoint and Windows
version, whether you are using vba,
whether your dog has fleas, or
anything else relevant.

 

[Guest]

Hi Glen

I have XP Home SP2, Office Professional 2003 SP2. Everything is up to date

regards
Col

 

[Glen Millar]

Hi,

I'll keep looking. I cant get onto Microsoft Knowledge base articles at all
tonight. Or much else for that matter. Might be the bad storms we had
earlier.

--

Regards,

Glen Millar
Microsoft PPT MVP
www.powerpointworkbench.com

Australia

glen at powerpointworkbench dot com

Please tell us your PowerPoint and Windows
version, whether you are using vba,
whether your dog has fleas, or
anything else relevant.

 

[Duras]

I too have searched Microsoft Knowledge base articles but
can't come up with the answer. Trouble is I haven't used PowerPoint at all
until I received a ppt file from a friend and it was when I tried to open it
that I found that PowerPoint crashed every time I opened it. I previously
had Office 2000 and upgraded to 2003 about 6 months ago. I have Windows
updates set to automatic so I never miss an update. Hope you can help.

Col

 

[Guest]

Now that I still can't resolve te problem I decided to use the email option
of contacting Microsoft Support. Now I get a message "The product ID number
you entered is not valid". I have installed legally from a CD I purchased
myself. So I really need the help of this forum. I have done everything I
can think of, including reinstalling the whole of Office.