PF Backup

[KJP]

Trying to install PF Backup to Outlook on Office 2007 suite on computer
running Windows XP Pro (all updates and security patches for OS and Office
are up to date). Program states it can not load untill existing program is
unistalled - auto uninstall fails and prompts me to uninstall via "add/remove
software" on control panel. Never installed program until the initial
attempt today.

Program not located in "add/remove software" list. Not located under "file"
tab in Outlook. Attempted to reload .dll - not located in registry.
Attempted to remove install program via "windows install clean up" - PF
Backup not listed.

I want to install the PF Backup program, but I do not know how to correct
the corruption that will not allow me to install.

 

[DL]

Try a search, to include hidden for outbak.dll
If found try;
1. Exit Outlook.
2. On the Start menu click Run
3. In the Open box type the following and click OK.

regsvr32 "c:\program files\microsoft office\office\addins\outbak.dll"

NOTE: You may need to adjust the above path to Outbak.dll to match the
location on your computer.

4. After running the command line start Outlook.

 

[KJP]

DL,

thanks for the info. The outbak.dll file is not on the computer and there
is no pf folder in the addins directory for office.

I have checked the registry (regedit under run program) and there is no
record of the PF Backup.

Not sure what to do to correct - may be at the point that I need to
uninstall and reinstall Office 2007. Thoughts?

Kevin

 

[DL]

Is there any record of outbak.dll in the registry?

If you havent previously installed it, and a search, including hidden,
doesnt reveal it, I'm at a loss