Periodically Cold Boots...!??

[Jack Beale]

All,

I added a 60 GB Maxtor hard drive to a Compaq Presario 5686 to replace the original 10 GB hard drive. This machine runs W-2000 and is a P-III @ 450 MHz.

Since doing this, the machine periodically cold boots and will not automatically shut-down unless the power switch is pressed and held. Other than cold booting every hour or so, it performs normally and shows no error messages.

Anybody got any ideas. Web searches and Compaq knowledge base (such that it is) has been no help...!! I now have to unplug it to keep it from booting when I shut it down...

Thanks.

--

 

[Dave Patrick]

If no BSOD's occur (Event ID: 1001 Source: Save Dump), then it may be a
power problem. I would look at a possible faulty (or undersized) pc power
supply, UPS, bad battery, or the circuit feeding the outlet that the pc is
plugged into.


--
Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect

:
All,

I added a 60 GB Maxtor hard drive to a Compaq Presario 5686 to replace
the original 10 GB hard drive. This machine runs W-2000 and is a P-III @
450 MHz.

Since doing this, the machine periodically cold boots and will not
automatically shut-down unless the power switch is pressed and held. Other
than cold booting every hour or so, it performs normally and shows no error
messages.

Anybody got any ideas. Web searches and Compaq knowledge base (such
that it is) has been no help...!! I now have to unplug it to keep it from
booting when I shut it down...

Thanks.

--

 

[Dan Seur]

Since you opened the case & fiddled, consider also checking all dip
switches, cabling connections, etc.

 

[Jack Beale]

Dave, All,

I've not received any error messages at all. This computer has been working just fine all along, so I don't suspect a "power problem". Yes, it is plugged into an APC UPS, but neither the UPS or the circuit has changed in any way.

I discovered that unplugging everything (printer, LogiTech Trackball and Ethernet) seemed to solve the problem - i.e., the commuter did not cold boot as before. I suspected a problem with the internal (mother board) NIC and installed a NetGear NIC. After disabling the internal NIC, the problem persists...!??

Still looking for a solution. Seems that the presence (or not) of a network connection, will bring the damn thing back online from an OFF state...!
--

Jack Beale
(e-mail address removed)


If no BSOD's occur (Event ID: 1001 Source: Save Dump), then it may be a
power problem. I would look at a possible faulty (or undersized) pc power
supply, UPS, bad battery, or the circuit feeding the outlet that the pc is
plugged into.


--
Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect

:
All,

I added a 60 GB Maxtor hard drive to a Compaq Presario 5686 to replace
the original 10 GB hard drive. This machine runs W-2000 and is a P-III @
450 MHz.

Since doing this, the machine periodically cold boots and will not
automatically shut-down unless the power switch is pressed and held. Other
than cold booting every hour or so, it performs normally and shows no error
messages.

Anybody got any ideas. Web searches and Compaq knowledge base (such
that it is) has been no help...!! I now have to unplug it to keep it from
booting when I shut it down...

Thanks.

--

 

[Jack Beale]

Dan, All,

I've not received any error messages at all. This computer has been working just fine all along, so I don't suspect a "power problem". Yes, it is plugged into an APC UPS, but neither the UPS or the circuit has changed in any way.

I discovered that unplugging everything (printer, LogiTech Trackball and Ethernet) seemed to solve the problem - i.e., the commuter did not cold boot as before. I suspected a problem with the internal (mother board) NIC and installed a NetGear NIC. After disabling the internal NIC, the problem persists...!??

Still looking for a solution. Seems that the presence (or not) of a network connection, will bring the damn thing back online from an OFF state...!


--

Jack Beale
(e-mail address removed)


Since you opened the case & fiddled, consider also checking all dip
switches, cabling connections, etc.

 

[Dave Patrick]

Are you saying Event Viewer logs are empty? If so the files are probably
corrupt. The temporary fix;
You might try changing the file properties to "Overwrite as needed"

Then; Control Panel|Administrative Tools|Services|Event Log Service|General,
set the "Startup Type:" to "Disabled" restart the pc, then delete (or move)
the corrupt *.evt file(s) from %windir%\system32\config then set the Event
Log Service "Startup Type:" back to "Automatic", restart for effect.

The more permanent fix;
http://support.microsoft.com/default.aspx?scid=kb;en-us;829246&Product=win2000

--
Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect

:
Dave, All,

I've not received any error messages at all. This computer has been
working just fine all along, so I don't suspect a "power problem". Yes, it
is plugged into an APC UPS, but neither the UPS or the circuit has changed
in any way.

I discovered that unplugging everything (printer, LogiTech Trackball and
Ethernet) seemed to solve the problem - i.e., the commuter did not cold boot
as before. I suspected a problem with the internal (mother board) NIC and
installed a NetGear NIC. After disabling the internal NIC, the problem
persists...!??

Still looking for a solution. Seems that the presence (or not) of a
network connection, will bring the damn thing back online from an OFF
state...!

 

[Jack Beale]

Dave,

Thanks a million for your response. Sorry for the delay in getting back.

No I'm NOT saying that the logs are empty Since I installed a "real" network card (NetGear 10/100 NIC) in place of the "onboard" network interface, the start-up/shut-down problem has disappeared. The computer now behaves normally. I had thought that the card made no difference, but that appears to NOT be the case. I wish I could be more confident that I'd actually changed the "thing" that made the difference. I AM, however, happy that it's working well. Now, I can begin to transfer files, etc. from my old drive....

--

Jack


Are you saying Event Viewer logs are empty? If so the files are probably
corrupt. The temporary fix;
You might try changing the file properties to "Overwrite as needed"

Then; Control Panel|Administrative Tools|Services|Event Log Service|General,
set the "Startup Type:" to "Disabled" restart the pc, then delete (or move)
the corrupt *.evt file(s) from %windir%\system32\config then set the Event
Log Service "Startup Type:" back to "Automatic", restart for effect.

The more permanent fix;
http://support.microsoft.com/default.aspx?scid=kb;en-us;829246&Product=win2000

--
Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect

:
Dave, All,

I've not received any error messages at all. This computer has been
working just fine all along, so I don't suspect a "power problem". Yes, it
is plugged into an APC UPS, but neither the UPS or the circuit has changed
in any way.

I discovered that unplugging everything (printer, LogiTech Trackball and
Ethernet) seemed to solve the problem - i.e., the commuter did not cold boot
as before. I suspected a problem with the internal (mother board) NIC and
installed a NetGear NIC. After disabling the internal NIC, the problem
persists...!??

Still looking for a solution. Seems that the presence (or not) of a
network connection, will bring the damn thing back online from an OFF
state...!

 

[Dave Patrick]

Glad to hear it's sorted.

--
Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect

:
Dave,

Thanks a million for your response. Sorry for the delay in getting
back.

No I'm NOT saying that the logs are empty Since I installed a "real"
network card (NetGear 10/100 NIC) in place of the "onboard" network
interface, the start-up/shut-down problem has disappeared. The computer now
behaves normally. I had thought that the card made no difference, but that
appears to NOT be the case. I wish I could be more confident that I'd
actually changed the "thing" that made the difference. I AM, however, happy
that it's working well. Now, I can begin to transfer files, etc. from my
old drive....