Pentax optio not using XP USB drivers

[Mark]

I connect my pentax optio 33wr camera to the USB port and
turn it on. XP recognizes that a new device is connected
but doesn't recognize it as a USB mass storage device. It
searches for an appropriate driver but does not find any.
I previously used a Fuji digital camera on the same
machine and it always came up as a mass storage device.

Any thoughts on how to get the pentax to connect?

Thanks,
Mark

 

[Mary Sauer]

Go here and look around for support
http://www.pentax.ca/support/cs_software.php

 

[Mark]

Thanks Mary.

The .ca site doesn't refer to my model. The pentaxusa.com
site does. It, and the manual I received, both say "If
you are using Windows XP, you do not need to intall the
USB driver. When you connect the camera to your computer
with the USB cable, your computer will automatically
detect the camera as [removable disk]."

If you do try to use the USB driver it fails to install
because it is not compatible with XP.

Any other thoughts?

Thanks,
Mark

 

[Mary Sauer]

Maybe SanDisk?
http://www.sandisk.com/retail_technical_support_compatibility2.asp
--
Mary Sauer MS MVP
http://office.microsoft.com/clipart/
http://www.mvps.org/msauer/getting_started.htm
news://msnews.microsoft.com

Thanks Mary.

The .ca site doesn't refer to my model. The pentaxusa.com
site does. It, and the manual I received, both say "If
you are using Windows XP, you do not need to intall the
USB driver. When you connect the camera to your computer
with the USB cable, your computer will automatically
detect the camera as [removable disk]."

If you do try to use the USB driver it fails to install
because it is not compatible with XP.

Any other thoughts?

Thanks,
Mark

-----Original Message-----
Go here and look around for support
http://www.pentax.ca/support/cs_software.php

--
Mary Sauer MS MVP
http://office.microsoft.com/clipart/
http://www.mvps.org/msauer/getting_started.htm
news://msnews.microsoft.com



.

 

[Mark]

My sandisk card is compatible with the camera.

I tried connecting this camera to my XP desktop at work -
no problem. XP recognizes it as a mass storage device.

What tinkering do I have to do with my IBM T20 laptop to
get this to work?

Thanks,
Mark

-----Original Message-----
Maybe SanDisk?
http://www.sandisk.com/retail_technical_support_compatibil ity2.asp
--
Mary Sauer MS MVP
http://office.microsoft.com/clipart/
http://www.mvps.org/msauer/getting_started.htm
news://msnews.microsoft.com

Thanks Mary.

The .ca site doesn't refer to my model. The pentaxusa.com
site does. It, and the manual I received, both say "If
you are using Windows XP, you do not need to intall the
USB driver. When you connect the camera to your computer
with the USB cable, your computer will automatically
detect the camera as [removable disk]."

If you do try to use the USB driver it fails to install
because it is not compatible with XP.

Any other thoughts?

Thanks,
Mark

-----Original Message-----
Go here and look around for support
http://www.pentax.ca/support/cs_software.php

--
Mary Sauer MS MVP
http://office.microsoft.com/clipart/
http://www.mvps.org/msauer/getting_started.htm
news://msnews.microsoft.com
I connect my pentax optio 33wr camera to the USB port and
turn it on. XP recognizes that a new device is connected
but doesn't recognize it as a USB mass storage

device.
It

searches for an appropriate driver but does not find any.
I previously used a Fuji digital camera on the same
machine and it always came up as a mass storage device.

Any thoughts on how to get the pentax to connect?

Thanks,
Mark


.

.

 

[Guest]

I'm having the same problem with my Pentax El-100. I cannot download pictures to 2 different HP Pavillion A245C computers using XP but can download pictures on my son's custom built computer with XP installed? If I find a solution I will try and post back to this forum.

Orlan

----- Mark wrote: -----

My sandisk card is compatible with the camera.

I tried connecting this camera to my XP desktop at work -
no problem. XP recognizes it as a mass storage device.

What tinkering do I have to do with my IBM T20 laptop to
get this to work?

Thanks,
Mark

-----Original Message-----
Maybe SanDisk?
http://www.sandisk.com/retail_technical_support_compatibil ity2.asp
--
Mary Sauer MS MVP
http://office.microsoft.com/clipart/
http://www.mvps.org/msauer/getting_started.htm
news://msnews.microsoft.com

Thanks Mary.

The .ca site doesn't refer to my model. The

pentaxusa.com
site does. It, and the manual I received, both say "If
you are using Windows XP, you do not need to intall the
USB driver. When you connect the camera to your computer
with the USB cable, your computer will automatically
detect the camera as [removable disk]."

If you do try to use the USB driver it fails to install

because it is not compatible with XP.

Any other thoughts?
Thanks, Mark
-----Original Message-----
Go here and look around for support
http://www.pentax.ca/support/cs_software.php
--
Mary Sauer MS MVP
http://office.microsoft.com/clipart/
http://www.mvps.org/msauer/getting_started.htm
news://msnews.microsoft.com
I connect my pentax optio 33wr camera to the USB port and
turn it on. XP recognizes that a new device is connected
but doesn't recognize it as a USB mass storage

device.
It

searches for an appropriate driver but does not find any.
I previously used a Fuji digital camera on the same
machine and it always came up as a mass storage device.
Any thoughts on how to get the pentax to connect?
Thanks,
Mark
.
.